Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

264 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


JY
JIM Y.
Wilmette, IL
Jeep Grand Cherokee
Verified Customer
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12/15/2018
North Shore's BEST automotive Repair!
#1. in Customer Service for the 10th year in a row, North Shore Best in class award. Price/Value and expert knowledge, they'll help you every step of way getting your vehicle safe, reliable and feeling new again. They work all American, specializing in foreign (Jags, Mercedes) & old classics. Drop off/pickup your keys/fobs 24/7 for the ultimate in convenience. Customer for 10+ years! Jim Yardley--Wilmette.

Jose is the owner, always there, but my wife loves to see lovable Ray...always a smile and great advice.

MM
MARIA M.
Wilmette, IL
Toyota RAV4
Verified Customer
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12/13/2018
BP Green Bay
As per usual, BP Green Bay Wilmette came through for us. Jose called about the warranty on the car and then had the car fixed in one day once we decided what we wanted to do. Excellent service!

AH
ADAM H.
Wilmette, IL
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2018
Efficient good service
Thank you for 4 years of successful service

BG
BRUCE G.
Acura MDX
Verified Customer
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11/18/2018
Great people and reliable service
I appreciate the pleasant and responsive service. Of course they are competent, but I assume that.

It is a good experience

Verified Customer
Wilmette, IL
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Honest assessment, quick service
Made an appointment for oil change and new wipers and that was what was accomplished on time and with a reasonable price.

NO
NIDHI O.
Wilmette, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
The best
Jose and his team are always reliable, kind and professional! Thanks guys!

KS
KATHRYN S.
Wilmette, IL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Easy to book a service and job done correctly and priced fairly.
Easy to book a service and job done correctly and priced fairly. Very flexible service.

MH
MARCI H.
Glenview, IL
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Friendly and honest
The staff is friendly and honest.

Verified Customer
Wilmette, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Great service and friendly people
Lake and Green Bay is a reliable, convenient and friendly repair shop. They will take you without an appointment and are always friendly and courteous. They are also reasonably priced.

TE
TOM E.
Kenilworth, IL
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Honest and Great Service
After inspecting my brakes and rotars they told me honestly which of them needed to be replaced and gave me a fair price. After completing the work they actually told me it was $127 cheaper than they estimated. Since I agreed to the estimated price they could have charged me full price. But they didn’t which shows how honest and fair Jose and Ray are.

BB
BRAD B.
Wilmette, IL
Chrysler 300M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Friendly and fast service
Took my car in for an oil change. Quick and friendly service.

LA
Luba A.
Evanston, IL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Luba said the whole experience was wonderful. She said the owner was very accommodating.
This review was collected via phone interview by Customer Research Inc.

NG
NEIL G.
Evanston, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Great service and people
I have been a customer for years
Always happy with the service and treatment by the staff

SB
SCOTT B.
Wilmette, IL
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Browne Review
I have found the service to be reliable, fair, and quick.

Verified Customer
Winnetka, IL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Close to where I live. Jose is very friendky and helpful
Very happy with Lake and Green Bay Auto Repair's service and knowledge.

WS
Wendy S.
Wilmette, IL
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Spoke with Charles. He said this business does an all right job and he would recommend it for service.
This review was collected via phone interview by Customer Research Inc.

PH
Patricia H.
Wilmette, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Patricia said the staff members are accommodating and efficient. They keep her vehicle running. Their service is excellent. They meet all of her needs and are efficient. Her vehicle is ready when they say it will be.
This review was collected via phone interview by Customer Research Inc.

JP
JEROME P.
Evanston, IL
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018
Very kind professional people
My battery was dead you n Monday. I had a friend give me jump and was anxious to have the battery checked on Tuesday. They fit me into their schedule. They could have sold me a battery or made up some other problem,. But they tested it and let me know everything was fine. I have had them work on my car before and they have always done a great job. I trust these people.

DH
David H.
Wilmette, IL
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
David said the staff is awesome.
This review was collected via phone interview by Customer Research Inc.

JJ
Johan J.
Wilmette, IL
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
John said the staff are very honest, attentive to his needs, and identified other things, and didn't charge for them. They're very friendly, good people and gave a great experience. His suggestion was to keep doing what they're doing, and it's refreshing to have a small neighborhood business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 264 in total