Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

274 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


NC
NICK C.
Northbrook, IL
Honda Civic Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Life Savers!
Our lives weren’t really at risk, but making it to your station after hitting a pothole when we were on our way to Evanston Hospital helped put us back on track.

You took care of us and had the car back in action and showed my wife and me a lot of kindness, attention and professionalism.

I used to be a mechanic myself back in the day, and I know great service and expertise when I see it, and that was my impression of your shop from start to finish.

ED
ERIC D.
Wilmette, IL
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Great service, every time
Jose and his crew always take great care of my family.
Skilled technicians.
Efficient work.
Honest people.
I highly recommend them to anyone.

Verified Customer
Wilmette, IL
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019
Great service-always
Reliable, dependable, efficient, honest. Bp keeps you informed.

PC
Philip C.
Wilmette, IL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Philip said everything was perfect and great.
This review was collected via phone interview by Customer Research Inc.

TW
Ted W.
Winnetka, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Brake job
It's extremely important to trust the ones who work on your car, in several ways. 1st that the work really needs to be done. 2nd that the work is well done. And 3rd that the cost is reasonable vs other places. BP meets all of these criteria in 5 stars. Additionally they are extremely friendly.

Verified Customer
Wilmette, IL
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Very capable, always friendly,
Very capable with classic cars

TS
Thomas S.
Wilmette, IL
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Spoke with Thomas's wife. She said this business was always honest with her. Ray and Jose are very nice guys.
This review was collected via phone interview by Customer Research Inc.

FH
Fred H.
Winnetka, IL
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Fred said the business always does a first class job at a good price. The customer service is nice.
This review was collected via phone interview by Customer Research Inc.

CB
Charles B.
Wilmette, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Charles said the business is prompt, friendly, and effective.
This review was collected via phone interview by Customer Research Inc.

KC
KEVIN C.
Wilmette, IL
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Great neighborhood repair shop
High quality work, all mechanics are certified, very friendly, a real neighborhood feel. The prices are very reasonable, not what you would expect from a corner gas station shop. The work is done on time. A shout out to Ray, my favorite mechanic.

JY
JIM Y.
Wilmette, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
North Shore's BEST automotive Repair!
#1. in Customer Service for the 10th year in a row, North Shore Best in class award. Price/Value and expert knowledge, they'll help you every step of way getting your vehicle safe, reliable and feeling new again. They work all American, specializing in foreign (Jags, Mercedes) & old classics. Drop off/pickup your keys/fobs 24/7 for the ultimate in convenience. Customer for 10+ years! Jim Yardley--Wilmette.

Jose is the owner, always there, but my wife loves to see lovable Ray...always a smile and great advice.

MM
MARIA M.
Wilmette, IL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
BP Green Bay
As per usual, BP Green Bay Wilmette came through for us. Jose called about the warranty on the car and then had the car fixed in one day once we decided what we wanted to do. Excellent service!

AH
ADAM H.
Wilmette, IL
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2018
Efficient good service
Thank you for 4 years of successful service

BG
BRUCE G.
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Great people and reliable service
I appreciate the pleasant and responsive service. Of course they are competent, but I assume that.

It is a good experience

Verified Customer
Wilmette, IL
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Honest assessment, quick service
Made an appointment for oil change and new wipers and that was what was accomplished on time and with a reasonable price.

NO
NIDHI O.
Wilmette, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
The best
Jose and his team are always reliable, kind and professional! Thanks guys!

KS
KATHRYN S.
Wilmette, IL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Easy to book a service and job done correctly and priced fairly.
Easy to book a service and job done correctly and priced fairly. Very flexible service.

MH
MARCI H.
Glenview, IL
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Friendly and honest
The staff is friendly and honest.

Verified Customer
Wilmette, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Great service and friendly people
Lake and Green Bay is a reliable, convenient and friendly repair shop. They will take you without an appointment and are always friendly and courteous. They are also reasonably priced.

TE
TOM E.
Kenilworth, IL
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Honest and Great Service
After inspecting my brakes and rotars they told me honestly which of them needed to be replaced and gave me a fair price. After completing the work they actually told me it was $127 cheaper than they estimated. Since I agreed to the estimated price they could have charged me full price. But they didn’t which shows how honest and fair Jose and Ray are.

Displaying Review 1 - 20 of 274 in total