Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

145 Reviews

95% Would Recommend
Latest Review 6 days ago

Reviews


PH
Peggy H.
Huntsville, AL
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Peggy said she has always had good service with this business. The technicians are honest, forthright people. She is happy with their service.
This review was collected via phone interview by Customer Research Inc.

BT
Blaine T.
Huntsville, AL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Blaine said the staff knew what to do and did it. After the service, the vehicle was fine.
This review was collected via phone interview by Customer Research Inc.

CM
Carla M.
Huntsville, AL
Acura RL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Carla said she was just referred to the service. She said they did really good, they did everything they said they would do in a short amount of time.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Muskegon, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Charles said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GJ
Grayson J.
Huntsville, AL
Subaru Forester (Natl)
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/21/2018 Category: Service
Grayson said it was a bad experience.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Union Grove, AL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Chris said timing of the service and the pricing were reasonable.
This review was collected via phone interview by Customer Research Inc.

RE
Robert E.
Huntsville, AL
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Robert said he has used this business for years. He had no service problems.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Albuquerque, NM
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Quality of service
LBJ has been servicing my 2004 Toyota for the last 8 years. They do quality workmanship for a reasonable price.
They have kept me on the road and continue to do so. They are trustworthy.

Verified Customer
Albuquerque, NM
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
People are great
LBJ is an honest repair shop that does excellent work. I will not hesitate to recommend them.

BK
Brian K.
Huntsville, AL
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Brian said the customer service and the price was good. He said it was a good experience.
This review was collected via phone interview by Customer Research Inc.

KH
KATHERINE/SAMUEL H.
Huntsville, AL
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Quality work!
Thanks LBJ folks! My car is now routinely maintained and running great! We love LBJ.

SS
Steve S.
Horton, AL
Nissan Murano
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/08/2018 Category: Service
Steve said it had a different problem when he went in and it cost him a lot.
This review was collected via phone interview by Customer Research Inc.

DL
DAVID L.
Huntsville, AL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Low tire pressure
Tire was repaired and cleaned. Back on the road timely and at a reasonable cost!!

SF
Servando F.
Huntsville, AL
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Servando said this business was the best. He liked the service. It is good. He is familiar with the staff.
This review was collected via phone interview by Customer Research Inc.

AL
Anthony L.
Huntsville, AL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Anthony said they were able to fix his problem really fast.
This review was collected via phone interview by Customer Research Inc.

AB
Ashley B.
Huntsville, AL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Ashley said the service was pretty quick, she received a discount, and everyone was nice.
This review was collected via phone interview by Customer Research Inc.

JT
JIM T.
Huntsville, AL
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Trust Integrity Honesty
LBJ is the ONLY automotive repair I keep in my phone. No other place has my complete trust and confidence.

JH
James H.
Meridianville, AL
Cadillac Escalade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2018 Category: Service
James said the business did a good job but he's coming back in because his check engine is back on. He doesn't know if it's the same issue or something new.
This review was collected via phone interview by Customer Research Inc.

HW
HARRY W.
Big Cove, AL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Diagnostic check
Professional, friendly, and efficient!
Kimberly J. from LBJ Automotive Inc. responded on 10/23/2018

Thanks Mr. Wise, it was our pleasure!


RT
ROBERT/GLORIA T.
Huntsville, AL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Customer Service!!!
Great service, reasonable prices, and two year warranty.
Kimberly J. from LBJ Automotive Inc. responded on 10/23/2018

Thanks Bob, we really appreciate your guys!