Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

120 Reviews

96% Would Recommend
Latest Review 3 days ago

Reviews


SA
STEVE A.
Huntsville, AL
Ford Explorer
Verified
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10/13/2018
Honest repairs. Sure they try to upsell, but they're honest upsells and not unnecesary, quick money makers. Thank you for your support of our military too!
It was expensive, but I didn't want to do it myself, so I trusted the team at LBJ. They fixed two things things on/in my vehicle that were VERY annoying. I'm so happy to have those two annoyances fixed. I drive away loving my old, reliable vehicle all the more.

KD
KEITH D.
Huntsville, AL
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Car is fixed!
Part was ordered and received the next day and car fixed while I waited. Very nice and helpful folks. Will go there again.

GW
gregory w.
Huntsville, AL
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Great.
On Time, Quality Service

RT
ROBERT/GLORIA T.
Huntsville, AL
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Easy to deal with.
Have been dealing with LBJ for over 20 years. Always courteous and friendly. Listen to you when you try to tell them what is wrong. Have never picked up ,my vehicle and felt like I had been taken advantage of.

RE
RENEE E.
Laceys Spring, AL
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Review
Great job, very fast oil change, dependable!!!

GR
GREGG/KIM R.
Huntsville, AL
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Service in a timely manner
We dropped the Jeep off at night and used their Dropbox. They called first thing the next morning with a solution and plan. All repairs were made and finished the next day! We love that they are veteran owned and also gave us military discount. I really felt like I could trust them. Very genuine people! We will be back.

RS
Robert S.
Owens Cross Roads, AL
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Robert said the business has good service. The repair work was fine.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Alabama
Volvo V70
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Daniel said the business has put a lot of effort into finding out what is wrong with his vehicle. He has had to return two or three times yet the issue has not been resolved.
This review was collected via phone interview by Customer Research Inc.

DL
Danny L.
Huntsville, AL
Ford Econoline Cargo Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Danny said the business was good. He had a satisfying experience.
This review was collected via phone interview by Customer Research Inc.

KB
Kayle B.
Alabama
smart fortwo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Kayle said the staff worked in a timely manner, and her vehicle is fixed.
This review was collected via phone interview by Customer Research Inc.

CC
Colin C.
Madison, AL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Colin said the business was easy and quick. Their prices were also fair.
This review was collected via phone interview by Customer Research Inc.

RH
Ruth H.
Huntsville, AL
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Ruth said the employees are very helpful. They are good at explaining things and getting work done at a decent price.
This review was collected via phone interview by Customer Research Inc.

RH
ROBERT H.
Huntsville, AL
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Once again, awsome job!
Took my truck in (GMC1500) to get new spark plugs put in. What a different that made. It was like I had a brand new motor. The folks at LBJ didn't try to sell me stuff that i didn't need , just the parts required to do the job. Very pleased and hippy with the results. Will always take my vehicles there for service and repair.

RH
ROBERT H.
Huntsville, AL
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Always A Job Well Done!
I have taken my vehicles to LBJ many times and have never been over-charge or had bad work performed. The folks there are good people and know what they are doing when it comes to automotive/truck repair. I will keep going to LBJ as long as i need repairs done .

WV
William V.
Huntsville, AL
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Spoke with Sue. She said that they always have good service.
This review was collected via phone interview by Customer Research Inc.

BM
Bryan M.
Huntsville, AL
GMC Sierra 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018 Category: Service
Bryan said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Huntsville, AL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
James said everything was fine and it was done for a good price.
This review was collected via phone interview by Customer Research Inc.

PF
Philip F.
Huntsville, AL
Pontiac Firebird
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Philip said he was not completely satisfied with the cost of the service.
This review was collected via phone interview by Customer Research Inc.

KC
Kevin C.
Huntsville, AL
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Kevin said the employees did everything they said they were going to do, they were on time and did a really good job.
This review was collected via phone interview by Customer Research Inc.

JA
Jan A.
Huntsville, AL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Jan said that the place was very nice and courteous.
This review was collected via phone interview by Customer Research Inc.