Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

81 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


MP
Mike P.
Huntsville, AL
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Mike said they did what they said, the price was good, and the business took care of the problem.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Huntsville, AL
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
John said his vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

MA
Michael A.
Toney, AL
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Michael said the business did what they said they would do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
Huntsville, AL
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Matt said he has been to them a number of times. They are really good, honest and they do a quick job.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Huntsville, AL
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
LBJ
Always have excellent customer service. My wife and I would never think of taking our vehicles anywhere else!

JD
Jayla D.
Huntsville, AL
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Jayla said this business was very helpful. She was told what was wrong with her vehicle. Her bumper was hanging off and they fixed it to the best of their ability. They gave her a print out.
This review was collected via phone interview by Customer Research Inc.

KS
Katelyn S.
Huntsville, AL
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Katelyn said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KP
Keith P.
Huntsville, AL
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Keith said the staff members are professional.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Huntsville, AL
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
Great local hometown garage for repairs I can't do!
Great job fixing the transmission and oil leak on my Jeep! No more oil stains on my drive!!!
Job completed on time and within my budget.
Thanks again

SE
Sidney E.
Huntsville, AL
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Sidney said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

LR
Luis R.
Huntsville, AL
Mercedes-Benz 300D
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Luis said the staff were friendly and he received good service.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Huntsville, AL
Chrysler Pacifica
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/16/2018
They did not do the work.
They did not do the work.As the only thing I had done was to have my car towed there and towed back home.

CC
Christian C.
Huntsville, AL
Toyota Tacoma
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Christian said this business treated him great. He has had incidents where they helped him out and they have done their best.
This review was collected via phone interview by Customer Research Inc.

MH
Matt H.
Huntsville, AL
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Matt said the staff takes care of him there. This is the place he takes his people when they are in town.
This review was collected via phone interview by Customer Research Inc.

RD
Ron D.
Laceys Spring, AL
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Ron said they did a good job at a fair price.
This review was collected via phone interview by Customer Research Inc.

LR
LINDA R.
Springfield, VA
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Radiator problem
My car overheated on a Sunday as I was driving near LBJs. I left it and left keys in box for a repair on Monday. LBJ guys figured out the problems and repaired my car very quickly. Greatly appreciated their fast turnaround. They also discovered that a prior repair shop in another state had put "Stop Leak" in my radiator, which I had not known about. Will be using LBJ for future car repairs... great place.

JP
JACKIE/Scott P.
Huntsville, AL
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Honest people you can trust!
We brought our car in because of a steering issue. The pump had been replaced in December by LBJ, but since it is a 10 year old car, my husband (who is pretty car knowledgeable), felt that something else in the steering had failed, so we took it back to be fixed. LBJ called us back within hours of dropping it off and told us the new steering pump was bad- and there was no charge to replace it since it was under a 2 year warranty....wow we did not expect it to be a faulty new pump and were thrilled that LBJ not only stands by their work, but they do not go hunting for other "problems" to fix just to charge us something for their efforts. Honest mechanics are so hard to find, and I cannot say enough great things about LBJ! This is the 6th or 7th time we have used them for one of our vehicles (I believe they have serviced 4 of our cars in the past 4 years) and we have never been disappointed with their work. They genuinely care about their customers, diagnose problems in a timely manner, and their prices are very fair. I would give them 10 stars if the system would let me!

JS
Jimmy S.
Huntsville, AL
Volkswagen New Beetle Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Jimmy said the staff is friendly, they do great work, and he appreciates their customer service.
This review was collected via phone interview by Customer Research Inc.

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Sheila T.
Huntsville, AL
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Sheila said they're honest and they're easy to work with. She likes the staff there. They're wonderful and nice. They dropped her off at her house and they picked her up. She trusts them.
This review was collected via phone interview by Customer Research Inc.

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William H.
Huntsville, AL
Nissan Titan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
William said the business provided excellent service and they were on time with the repair work.
This review was collected via phone interview by Customer Research Inc.