Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

688 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


JR
Joseph R.
Grand Rapids, MI
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Joseph said the business is fantastic. They are on time, and conveniently located. The communication is good about how things are going. He said the people are very nice.
This review was collected via phone interview by Customer Research Inc.

RW
Roger W.
Grand Rapids, MI
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Roger said that the place had great service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Grand Rapids, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Friendly and affordable place
Nice place I will recommend it 👍

NT
Nicole T.
Grand Rapids, MI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Nicole said the customer service was good, the mechanic took his time and he dealt with her on a personal level.
This review was collected via phone interview by Customer Research Inc.

EH
Earle H.
Grand Rapids, MI
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
good attitude to customers
i will only have work done here

RK
RAY K.
Grand Rapids, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Great Service
Called for oil change and car was serviced same day excellent price.

RH
Rohullah H.
Grand Rapids, MI
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Rohullah said the owner is a really nice person. He has a lot of abilities, that other businesses do not.
This review was collected via phone interview by Customer Research Inc.

AC
Adam C.
Grand Rapids, MI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Adam said that the place was affordable and friendly.
This review was collected via phone interview by Customer Research Inc.

ME
MAGDALENE E.
Grand Rapids, MI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018
Leo & Ed's has earned my loyalty!
Every time I make an appointment the crew is interested in how I am doing.
They always give the "straight facts" as well as safety risks if they exist.
They inform me first if there is work that I can hold off on, as well as how long I can wait.
Efficient, high quality, & great customer service are the words I associate with Leo & Ed's!

SG
SHAWN G.
Grand Rapids, MI
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Always so great to us
Work with us, friendly, keep us in the know etc.

JB
Jim B.
Grand Rapids, MI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Jim said he received prompt service at the business. The staff went above and beyond expectation.
This review was collected via phone interview by Customer Research Inc.

BB
BECKY B.
Rockford, MI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Great Service
Everyone is very friendly, knowledgeable and honest. They take the time to explain what is going on with your car, which I appreciate!

JP
Jarred P.
Grand Rapids, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Jarred said everything was great at the business.
This review was collected via phone interview by Customer Research Inc.

GE
GABRIELLA E.
Grand Rapids, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
Great Service
I love coming to this shop! They always take really good care of me. They are honest, trustworthy and reasonably priced!

MC
Megan C.
Grand Rapids, MI
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Megan said this business was able to get her right in. The staff are nice and helpful.
This review was collected via phone interview by Customer Research Inc.

AP
Asher P.
Grand Rapids, MI
Pontiac G6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018 Category: Service
Asher said the staff was nice, and they do good quality work. They could not complete the service before the weekend, because they were too busy.
This review was collected via phone interview by Customer Research Inc.

RW
Riley W.
Grand Rapids, MI
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Riley said they always do excellent work in a timely manner, and they have great customer service.
This review was collected via phone interview by Customer Research Inc.

NS
Nair S.
Grand Rapids, MI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Nair said the business fixed her problem. The employees were very understanding and helpful. They offered to call an Uber for her and put it to her bill.
This review was collected via phone interview by Customer Research Inc.

JB
Jennifer B.
Comstock Park, MI
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Jennifer said the staff at the business were helpful.
This review was collected via phone interview by Customer Research Inc.

RD
Rose D.
Grand Rapids, MI
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Spoke with Ron. He said they do good work on the vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 688 in total