Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

730 Reviews

100% Would Recommend
Latest Review about 15 hours ago

Reviews


JD
JACK D.
Rockford, MI
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
the great people
rick always makes it fun to be there

DC
DAN C.
Rockford, MI
Hyundai Sonata
Verified Customer
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02/16/2019
Personal service and car mechanic expertise.
Leo and Ed's offers experienced car repair service with a fair price. Even though they were busy with many cars to repair they got my car done in a timely fashion. I'm very happy with the result of the repairs.

SP
Sue P.
Grand Rapids, MI
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Sue said the employees were nice. They provided really good service. The work was done at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

NT
Nishel T.
Grand Rapids, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Nishel said the staff was friendly, efficient, and quick.
This review was collected via phone interview by Customer Research Inc.

AK
Andrew K.
Kalamazoo, MI
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Andrew said the business has outstanding customer service and they follow through. They did take care of all the vehicle needs.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Grand Rapids, MI
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019
Everything to look for in a Mechanic
Having grown up where my family has only ever gone to one mechanic in my lifetime, it was unimaginable that I would ever find a place that duplicated the type of service that could be found. I was wrong because I have found that same trust and reliability that I was so familiar with. Efficient, timely, detailed, friendly, reliable, honest, humorous, fairly priced, and prompt communicators. These are just some of the words that can be used to describe this auto shop. I would (and have) avidly recommended this shop to anyone who I've met and know that is looking for a mechanic.

KB
Kapryce B.
Grand Rapids, MI
Buick Regal
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2019 Category: Service
Kapryce said everything was fine. There was a little bit confusion when she was ready to pay, as the business charged her more than they quoted.
This review was collected via phone interview by Customer Research Inc.

SN
Scott N.
Ada, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Scott said the business is consistent, honest, fair and they do a good job.
This review was collected via phone interview by Customer Research Inc.

KS
KRISTEN S.
Grand Rapids, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Always dependable!
I've been going to Leo and Eds for years. They are always courteous, honest, and professional. Great locally owned place to take your car for oil changes and maintenance!

MG
Mattew G.
Grand Rapids, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Mattew said the employees took care of his vehicle. They pointed out other possible service concerns. They still accepted his expired gift certificate.
This review was collected via phone interview by Customer Research Inc.

BR
Bill R.
Grand Rapids, MI
Toyota T100
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Bill said the vehicle is running good and Rick was fantastic.
This review was collected via phone interview by Customer Research Inc.

DK
DAVID K.
Grand Rapids, MI
Buick LaCrosse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2018
Very good price for an oil change.
This is a very good place to have your oil changed if you need to save some money like myself.

JC
Jade C.
Grand Rapids, MI
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Jade said that the staff have a nice personal touch with the clientele.
This review was collected via phone interview by Customer Research Inc.

JV
JOSH V.
Grand Rapids, MI
Subaru Tribeca (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Great customer service!
Thanks for the great service! Efficient and friendly! Appreciate it!

DP
Doug P.
Grand Rapids, MI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Doug said that Rick and the mechanics are keeping his vehicle on the road and he has nothing but high praise for them,
This review was collected via phone interview by Customer Research Inc.

RD
Rose D.
Grand Rapids, MI
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Spoke with Randy. He said the business did an excellent job. However, he said they charged more than other businesses.
This review was collected via phone interview by Customer Research Inc.

JJ
JUDY J.
Grand Rapids, MI
Pontiac Montana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Best garage in all of Grand Rapids!
The service and prices are the best! I only had a short time available when Rich squeezed me in for an oil change. Rick got me in right away, so I got to my next appointment on time.

The mechanic checked the fluids & lights & found my broken tail light- that I had not known about, so they quickly replaced it and probably saved me from a traffic ticket!

Rick is always working for the satisfaction of us customers, very friendly & accommodating. The mechanics know their stuff & are very thorough. And the prices are never inflated- always affordable. Again, the best in Grand Rapids!

MG
MARYLYN G.
Grand Rapids, MI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Honest
consistently Great service

Verified Customer
Grand Rapids, MI
Buick Regal
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2018
oil change
fast, efficient, close to home

JH
JEANN H.
Grand Rapids, MI
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Immediate response. Good honest service
The folks there are professional, honest, and they do good work.

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