My wife and I were on a cross-country trip to visit our son in Portland, OR when our check engine light came on. We first tried tightening the gas cap since that had caused issues before, but after stopping at AutoZone for a diagnostic test, we learned it was something more serious. They referred us to Levander’s.
Although they couldn’t look at the car for five days, we decided to leave it and rent a car so we could continue our trip. It wasn’t an easy decision, but it turned out to be the right one.
The team at Levander’s was excellent. They provided a clear diagnosis, a detailed written estimate, and followed up with an email. They also had no problem keeping the car on their lot until we could return. Communication with Brenda was especially helpful. She kept us informed every step of the way.
We were able to finish our trip, see our son, and return later to pick up our repaired car and drive back to New Hampshire without issue. We’re very grateful for the professionalism and support from the entire team.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Although they couldn’t look at the car for five days, we decided to leave it and rent a car so we could continue our trip. It wasn’t an easy decision, but it turned out to be the right one.
The team at Levander’s was excellent. They provided a clear diagnosis, a detailed written estimate, and followed up with an email. They also had no problem keeping the car on their lot until we could return. Communication with Brenda was especially helpful. She kept us informed every step of the way.
We were able to finish our trip, see our son, and return later to pick up our repaired car and drive back to New Hampshire without issue. We’re very grateful for the professionalism and support from the entire team.