Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1064 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 3.4285714/5Overall Rating 3.4285714/5Overall Rating 3.4285714/5rating 3.4285714rating 3.4285714
Original
Overall Rating 2.57143/5Overall Rating 2.57143/5rating 2.57143rating 2.57143rating 2.57143
93% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


SB
Sandra B.
Windsor, CT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Super service
My last visit to the dealership for service was as enjoyable as my pass ones. Friendly service staff and quick service .
DANE M. from Lia Hyundai of Hartford responded on 12/15/2018

Thank you for the review, we appreciate it!


Verified Customer
Colchester, CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Great service experience
Great service completed in a reasonable amount of time.
DANE M. from Lia Hyundai of Hartford responded on 12/13/2018

Thank you for the review, we appreciate it!


VE
Victoria E.
Cromwell, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Hyundai
Everything was great, went to get a oil change.
DANE M. from Lia Hyundai of Hartford responded on 12/12/2018

Thanks for the review, hopefully next time we can earn a 5 star rating from you!


Verified Customer
West Hartford, CT
2003 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Great customer service - great products!
I love my Santa Fe and am glad to know Lia is there to take care of it for me!
DANE M. from Lia Hyundai of Hartford responded on 12/12/2018

Thank you for the review, we're here for you!


Verified Customer
West Hartford, CT
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Manager
Great staff/crew!!

Verified Customer
Glastonbury, CT
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Good work done quickly
A great experience with the service department, as always.
DANE M. from Lia Hyundai of Hartford responded on 12/12/2018

Thank you for the review, we appreciate it!


RF
Randolph F.
Meriden, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
service 12/6
Service was prompt>Manager was to the point.
However a broken lug nut was missed by the tech.

Verified Customer
West Hartford, CT
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Quick and comprehensive
Oil change is similar priced as quick change places... confidence of the work here is high.
Appointments are honored and wait time is reasonable.

VR
Victor R.
New Britain, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2018 Category: Service
Friendly costermer services
Nice clean place. Friendly costermer services. I wasn't their all day, good service.

SC
Shawnese C.
Windsor, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2018 Category: Service
The Experience
Vehicles are affordable and service staff are nice and try to be as helpful as possible. My whole family has gotten a Hyundai after me and go to the Hartford office for service. I’ve been using this office for years and other offices don’t compare.

Verified Customer
Windsor, CT
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Great staff & great service
Great knowledgeable staff to assist you at a reasonable cost

SL
Sharaine L.
East Hartford, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Fast and efficient
The people there are always nice and helpful. I called to make n appointment and was schedule the first thing the following day. I didn’t have to wait long during the service. They were quick and efficient.

SC
Suzanne C.
East Hartford, CT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Staff
Great staff

SK
Sheila K.
Hartford, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Friendly staff-had everythig done on scedule.
Service, friendliness, work done on time.

GB
George B.
Wethersfield, CT
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
EXCELLENT SERVICE
I’ve been taking my cars here for service since 2011. Have always been greeted courteously. The service employees are all professional, explain what needs to be done.

VD
Vincent D.
Rocky Hill, CT
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
GREAT SERVICE THANK YOU
GREAT SERVICE NICE PEOPLE EXCELLENT COFFEE

PT
Pietro T.
Wethersfield, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
Oil change
They take your car in pretty quickly and take care of it I was wondering if there's someone that can contact me to help me refinance my vehicle I've had it for a year and I'm paying way too much money per month and I'm not too happy about that

MS
Mark S.
Manchester, CT
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Oil Change
Service was quick and the employees were friendly
CHRISTOPHER D., Service Manager from Lia Hyundai of Hartford responded on 11/20/2018

Thank you Mark for your review we appreciate your comments. Happy Holidays

Christopher Derrick
Service Manager

RF
Richard F.
Rocky Hill, CT
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
service dept stands out
Dane morressett.found out the cable for the spare needs to be replacedm
CHRISTOPHER D., Service Manager from Lia Hyundai of Hartford responded on 11/16/2018

Thank you Richard for your review we appreciate your business. have a great weekend.

Christopher Derrick
Service Manager

PC
Paul C.
Avon, CT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Oil change
Great job done quickly
CHRISTOPHER D., Service Manager from Lia Hyundai of Hartford responded on 11/16/2018

Thank you Paul for your review. Have a great weekend.

Christopher Derrick
Service Manager