Lia Hyundai of Hartford


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

849 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5rating 3.4rating 3.4
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
93% Would Recommend
100% Business Response
Latest Review 7 days ago
Verified Customer on 01/10/2018
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"Friendly Service"
Pleased with the handling of my service request
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/10/2018 10:49 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 01/10/2018

Thank you for your review. See you at your next visit.

Christopher Derrick
Service Manager
Bruce H. on 01/06/2018
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"Easy to work with"
With Hyundai Lia Service it is way to make an appointment on line, drive in, they finished early while I waited, did the work I asked plus a recall they noticed while not tryin some annoying upsell for Service I don’t need and all at a fair price.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/06/2018 05:43 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 01/06/2018

Thank you Bruce for your review we appreciate your business.

Christopher Derrick
Service Manager
Verified Customer on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership"
This dealership is great, drive in service with automatic doors. Fast and efficient service greets you. Very nice waiting area with coffee, tea, donuts, newspaper and TV while you wait. Their done in the time they tell you it will be done.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/05/2018 04:30 PM
Tamara L. on 01/02/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"BAD COMMUNICATION "
LOST MY CAR AND KEYS, CARD SYSTEM WAS BROKEN, WOMAN AT DESK TRIED TO WITH HOLD MY RECEIPT LIKE I WAS GONNA RUN OFF WILL NEVER COME HERE AGAIN MANCHESTER GAINED A NEW CUSTOMER.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/02/2018 10:15 AM
Verified Customer on 01/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy in and easy out "
Well done.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/28/2017
Service Type: Repair
Review Created: 01/01/2018 10:38 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 01/03/2018

Thank you for your review.

Christopher Derrick
Service Manager
Judith P. on 12/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent seevice"
My service appointment was scheduled & completed in a timely manner, recall & service were taken care of promptly.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/26/2017
Service Type: Repair
Review Created: 12/31/2017 09:23 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 01/03/2018

Thank you Judith for your review.

Christopher Derrick
Service Manager
Derek A. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Did a great job as always!"
I was in and out in no time!
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 12/26/2017
Service Type: Repair
Review Created: 12/28/2017 04:00 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 12/29/2017

Thank you Derek for your review. Appreciate your business.

Christopher Derrick
Service Manager
Heather L. on 12/27/2017
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"Another great job."
I always get great service at Lia Hyundai of Hartford. Thanks!
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 12/21/2017
Service Type: Maintenance
Review Created: 12/27/2017 03:48 PM
Joyce A. on 12/27/2017
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"Prompt service"
The young gentleman was very friendly and nice. He took my info out in the drive in, had a picture of his wife and 2 young children on his desk. Don'the know his name.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 12/21/2017
Service Type: Repair
Review Created: 12/27/2017 05:48 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 12/27/2017

Thank you Joyce for your review. His name is Hector.

Christopher Derrick
Service Manager
Antonio C. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Excellent job, fast and accurate. Staff very helpful.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 12/22/2017
Service Type: Maintenance
Review Created: 12/27/2017 04:51 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 12/27/2017

Thank you Antonio for your review. Happy holidays.

Christopher Derrick
Service Manager
Paul S. on 12/23/2017
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"very friendly"
everything went very well
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 12/20/2017
Service Type: Maintenance
Review Created: 12/23/2017 05:11 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 12/27/2017

Thank you Paul for your review. Happy holidays.

Christopher Derrick
Service Manager
David&Hazel L. on 12/19/2017
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"Service"
Great service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/14/2017
Service Type: Maintenance
Review Created: 12/19/2017 08:08 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 12/19/2017

Thank you very much for the review. Happy Holidays.

Christopher Derrick
Service Manager
Verified Customer on 12/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Service rep was very professional and quick !
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/13/2017
Service Type: Maintenance
Review Created: 12/18/2017 06:48 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 12/19/2017

Thank you for your review. Happy Holidays.

Christopher Derrick
Service Manager
Susan I. on 12/16/2017
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"5 star service "
I need to say .. I have owned plenty of cars In my lifetime.. I bought my Hyundai for the value in 2013.. when I recently had some issues Dane called to tell me he would be taking care of everything including my rental car.. I was shocked and amazed. never ever have I received this type of hands on service. Thank you thank you thank you .. the most amazing service ever! I had to give Dane a hug for taking such great care of me and living up to everything he promised!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/11/2017
Service Type: Repair
Review Created: 12/16/2017 06:02 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 12/18/2017

Thank you Susan for your review. Ill pass that along to Dane.

Christopher Derrick
Service Manager
Thomas A. on 12/15/2017
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"Excellent, fast, courteous service."
I am very impressed with this dealership in service and sales. I will definitely be coming back.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 12/13/2017
Service Type: Repair
Review Created: 12/15/2017 10:23 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 12/15/2017

Thank you Thomas for your review. Happy Holidays. Stop by when you can for a free car wash coupon.

Christopher Derrick
Service Manager
Caroline R. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellence"
On schedule, customer first, excellent service.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/12/2017 09:19 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 12/12/2017

Thank you Caroline for your review. Happy Holidays.

Christopher Derrick
Service Manager
Kristen N. on 12/06/2017
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"Excellent customer service "
Hector is absolutely amazing. He is always so polite .
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/06/2017 05:31 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 12/07/2017

Thank you Kristen for your review. We appreciate your business.

Christopher Derrick
Service Manager
Verified Customer on 12/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I Didn't want to write a review, but am being forced to in order to submit my other comments"
I Didn't want to write a review, but am being forced to in order to submit my other comments
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/06/2017 12:07 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 12/06/2017

Thank you for your review. Sorry about your experience on your last service visit. We do exaggerate the completion time because we handle a lot of walk ins on certain days which slows us down and we were not sure when the system would be back up and running. Hope we can make up in the future. Thank you.

Christopher Derrick
Service Manager
John T. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Very pleased
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/04/2017
Service Type: Repair
Review Created: 12/06/2017 11:07 AM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 12/06/2017

Thank you John for your review. Happy holidays to you.

Christopher Derrick
Service Manager
Kimberly B. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Always excellent service and everyone is so nice
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/05/2017 03:53 PM
Christopher D., Service Manager at Lia Hyundai of Hartford responded on 12/06/2017

Thank you Kimberly for your review. Happy Holidays.

Christopher Derrick
Service Manager
Displaying Review 1 - 20 of 849 in total