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SureCritic / Hyundai Dealer / Lia Hyundai of Hartford
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Lia Hyundai of Hartford

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,674 Reviews)
71
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Score Details

5 stars
78%
4 stars
11%
3 stars
4%
2 stars
1%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
74
Total ReScores™
4.8
ReScore™ Average
71
Net Promoter Score ®

Business Details

About

Lia Hyundai of Hartford is located just off Interstate 91 in Hartford, CT. Come see us today and experience our knowledgeable and friendly staff first hand! Call ahead or visit us online to schedule your next service appointment. Lia Hyundai of Hartford is located just off Interstate 91 in Hartford, CT. Come see us today and experience our knowledgeable and friendly staff first hand! Call ahead or visit us online to schedule your next service appointment.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(860) 240-1700
Opening in 35 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
20 Jennings Road Hartford, CT 06120
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,674 Reviews)
Write a Review
Recent Reviews
RR
gravatar
Ray R.
Wethersfield, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/28/2024
1
Category: Service
Given the customer service run around
I came informed a scheduled appointment regarding a pain defect issue with my 2017 Sonata that was past its extended warranty, I was then told that there was nothing that they could do and I was reared to call Hyundai directly to see if they could do anything for me. I went home called the number and was given a case number and told to go back to the dealer so that they could review the vehicle which they never did when I was in and in order of Hyundai to make a decision the dealer would have to submit pictures of the issue along with the case number that I was given. When I called back the Lia dealer in Hartford he told me that I would have to go and get 2 estimates from a body shop in order to proceed, I was never given that instruction from the Hyundai help. This has been such a horrible customer service experience and I simply have felt I have been given the runaround for something that is a known defect with the vehicle.
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