Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

2309 Reviews

ReScore Reviews™ (74)

ReScore
Overall Rating 4.5135159/5Overall Rating 4.5135159/5Overall Rating 4.5135159/5Overall Rating 4.5135159/5rating 4.5135159
Original
Overall Rating 2.36486/5Overall Rating 2.36486/5rating 2.36486rating 2.36486rating 2.36486
94% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


AM
Anthony M.
New Windsor, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2019 Category: Service
everything was good
everything with the service was very good.

NB
Noel B.
Hillsdale, NJ
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/05/2019 Category: Service
Accessible
Good service
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 08/05/2019

Hi Noel,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Waldwick, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2019 Category: Service
Thank you
Clean and friendly
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 08/05/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Garfield, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2019 Category: Service
Friendly people, service was long.
Everyone was great, service was good even though I was there and hour longer than I expected.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 07/17/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else. 

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Waldwick, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2019 Category: Service
Oil change
Even though there were many cars to be serviced, my car was done in an hour. Very pleasantly surprised.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 07/09/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

GS
Gerd S.
Mahwah, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2019 Category: Service
high customer orientation
high customer orientation
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 07/08/2019

Hi Gerd,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

MB
Marvin B.
Chester, NY
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/01/2019 Category: Service
Oil change
Acceptable
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 07/02/2019

Hi Marvin,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review! Please call us for your next maintenance or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Suffern, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2019 Category: Service
Great
They are always so nice.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/24/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Oakland, NJ
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2019 Category: Service
Service call
Every thing went well
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/21/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Paterson, NJ
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2019 Category: Service
Third time's a charm
Car issues can sometimes be very hard to resolve. After a third visit, The problem was finally resolved.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/17/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

RK
Robert K.
Dumont, NJ
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2019 Category: Service
repair
replace was to my satisfaction.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 06/07/2019

Hi Robert,
  
Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

TG
Thomas G.
West Milford, NJ
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2019 Category: Service
Fast appointment gas
Fast and friendly service
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 05/22/2019

Hi Thomas,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Hackensack, NJ
2009 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2019 Category: Service
see my prior info
see my prior comment
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 05/20/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

MC
Mark C.
Mahwah, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2019 Category: Service
excellent counter service by Damien
Even though the service price was reduced, Hyundai, like all other dealerships overcharges for service. E.g. an air cabin filter can be bought for $5 and installed in less than 5 mins, Hyundai will charge $60 plus WITH a coupon. C’mon now!
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 05/09/2019

Hi Mark,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we  can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Morristown, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2019 Category: Service
Solid Service
Overall, solid service.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 05/03/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

LA
Lourdes A.
Hillburn, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2019 Category: Service
Lots of changes to get use to
Customer service has to many new faces to get use too. Still getting my 5 cars done here because Ryan the mechanic is the best and Danny the manager continues to serve with a smile, professionalism and kindness
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 05/03/2019

Hi Lourdes,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Also for your kind words regarding our facility. Please call us for your kind words regarding our facility.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Tuxedo Park, NY
2011 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2019 Category: Service
Great
Great service
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 04/23/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

Verified Customer
Maywood, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2019 Category: Service
The cost of wheel alignment is much less than Hyundai dealer closer to home,
I did not receive any recall notice from Hyundai America. I only found out when I purchase a new front low beam head light bulb from Hyundai dealer closer to home. The service consultant use the VIN numbers and the two recalls appear on the computer. I call Liberty Hyundai to schedule a service appointment for the two recalls plus wheel alignment. Service accepted the ten dollar discount coupon for wheel alignment. The size of the service waiting room plus amenities is beyond comparison to the Hyundai dealer closer to my home. Accurate and timely service is one factor that Hyundai vehicle owners a peace of mind.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 04/22/2019

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

GS
Gerd S.
Mahwah, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2019 Category: Service
7500 svc
Due to construction, no car wash service was offered.
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 04/11/2019

Hi Gerd,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com

CA
Chris A.
Park Ridge, NJ
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2019 Category: Service
Service Visit
Good service, pretty quick, loved Demian. Super friendly, helpful and informative. He was a great hire for Hyundai service
DANIEL C D., Service Manager from Liberty Hyundai of Mahwah responded on 04/09/2019

Hi Chris,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Also for your kind words regarding our staff. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com