Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

448 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 7 days ago

Reviews


MM
Michael M.
Lancaster, OH
Chevrolet Silverado 1500
Verified Customer
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02/09/2019
Great price for great service.
Great customer service and a great value. I paid much more for the same service at one of the nation wide chain service centers.

AS
Ambrose S.
Bremen, OH
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Spoke with Ambrose's wife. She said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

BM
Boots M.
Bremen, OH
Chrysler Voyager
Verified Customer
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01/30/2019
Quick and good service, expensive
I had dropped my van off for a brake line leak in the evening without an appointment. I was contacted the next morning with results from an overall inspection including the brake problem which was extensive. It was a little pricy but I was very happy with the service. The gal that contacted me was very friendly and helpful.

JB
Joey B.
Bremen, OH
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
They are always great with grunpy old men.
I do a lot of my auto service in an old school fleet management style and Rich's staff is always very understanding with me and my Jettas.

SK
Steve K.
Somerset, OH
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Steve said the business does good and quick work.
This review was collected via phone interview by Customer Research Inc.

LY
Loren Y.
Bremen, OH
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
Rich is always willing to be be so helpful to his customers. The work done by Rich and his employees is always first class.
Rich is always willing to be be so helpful to his customers. The work done by Rich and his employees is always first class.

MH
Michael H.
Bremen, OH
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
The People
Work was done professionally and quickly. Everyone was friendly and worked to get my truck done and back to me. I have been a customer of Lines Auto for many years and I would recommend them to anyone.

JJ
Joe J.
Bremen, OH
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Superior Service
Superior service every time!

DH
Darrell H.
Bremen, OH
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Darrell said the business does good work and is trustworthy. He does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

ST
Stanton T.
Bremen, OH
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Spoke with Susan. She said they do a great job and they are the only business they use.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Sugar Grove, OH
Volvo C30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018
Honest, affordable, effective communication
I felt very respected by everyone from the administrative assistants to the gentlemen in maintenance. Service was great, and explanation of what was done as well as future necessary services were clearly explained. I didn't feel like I was talked down to, although I'm sure it was evident that I was just going by the manual.

JJ
Jessica J.
Bremen, OH
Ford Freestar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Customer Care
Line's always makes sure the job is done correctly rather than hurried together. They understand the importance of your vehicle working properly for the safety of your family. I only take our vehicles to line's due to this fact.

RD
Robert D.
Bremen, OH
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Robert said the service was good.
This review was collected via phone interview by Customer Research Inc.

RM
Roger M.
Bremen, OH
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Quality service on time
Replaced battery and heating element Great service convenient location.

JW
Jeremy W.
Bremen, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
My guys
Good people with good service. Highly recommend.

SB
Scottie B.
Bremen, OH
Lexus RX 330
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2018 Category: Service
Scottie said the staff is really polite and the service is good. He stated that he just can not afford the high pricing they offer.
This review was collected via phone interview by Customer Research Inc.

DF
David F.
Bremen, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Great service and honest folks to work with!!!
We are very happy with their service. They get our vehicles scheduled in quickly and get the work done promptly.

DB
Dennis B.
Bremen, OH
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Brake service
Excellent service done in a timely manner. Highly recommend them.

DH
Darrell H.
Bremen, OH
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Darrell said the business does good work.
This review was collected via phone interview by Customer Research Inc.

JB
Joey B.
Bremen, OH
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
I# they were not value would not have used them so long.
Great service.