Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87
4.9

( 515 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews


JE
John E.
Lancaster, OH
Cadillac CTS
Verified Customer
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12/11/2019
Oil and lube service
Service was quick and accommodating under the friendly guidance of Andrea. Many thanks, John Ety

MR
Mike R.
Rushville, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019
Patsy's Honda
Prompt friendly service!

GV
Gordon V.
Sugar Grove, OH
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019
Engine replacement
Rich and Andrea have treated us very well with the maintenance of our vehicles for the past 4 years. When I needed to replace the engine in my pickup, Rich took personal interest in making sure all was right with it before turning it back over to me. We will continue to go to Rich for the maintenance of our vehicles.

LE
Linda E.
Bremen, OH
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Linda said the service was very fine at this business. The technician took care of her vehicle and there were no problems.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Lancaster, OH
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11/22/2019
Years of satisfaction!
Lines auto has always been accommodating & honest with me for years. Always an impeccable job. Thanks to the whole team!! John & Ann E.

HE
Helena E.
Lancaster, OH
Toyota Corolla
Verified Customer
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11/12/2019
Customer Service
Lines Auto Service has great customer service. Everyone is courteous and professional. The lady who is at the front desk is a great asset for this company. She is always pleasant to talk with and is very helpful. The mechanics do an excellent job and are thorough in their inspections.

MG
Mark G.
Lancaster, OH
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Mark said Andrea does a good job answering the phones and taking information. She is helpful and friendly.
This review was collected via phone interview by Customer Research Inc.

EH
Estella H.
Lancaster, OH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Excellent Service
Weather it is your personal schedule or The Lines auto schedule, they can always accommodate your schedule! From the front office to the mechanics working on your vehicle. Great work team, Thank you.

DS
Doug S.
Bremen, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Spoke with Lina. She said the staff are always thoughtful and trustworthy. They are friendly and do the right thing.
This review was collected via phone interview by Customer Research Inc.

VS
Veronica S.
Bremen, OH
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Best shop in town
This is the best shop in town. Excellent customer service. Very thorough. Would not take my vehicles to anyone else.

PW
Paul W.
Lancaster, OH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Service!!!
Lines auto service has always been there for me. When I needed batteries for my old cars he has what I need. Great place. Thanks Paul W.

JB
Joey B.
Bremen, OH
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Rich does a great job picking service advisors.
Thank you guys

RW
Ray W.
Lancaster, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Ray said that the place did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bremen, OH
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019
friendly fast service
Affordable close to home

EH
Estella H.
Lancaster, OH
Nissan Frontier 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019
Excellent Service
When your vehicle is used for your business (or pleasure) you can depend on Lines Auto! From the front office to the professionals in the back working on your vehicle, they are knowledgeable on all types of vehicles. Thank you for fitting me into your schedule on a moments notice!

JE
John E.
Rushville, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
John said the business always does a good job. They always call to get approval before doing any extra work.
This review was collected via phone interview by Customer Research Inc.

AS
Ambrose S.
Bremen, OH
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Spoke with Ambrose's wife. She said the business fixed the vehicle okay. She would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

JJ
Jim J.
Pickerington, OH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019
Friendly, timely and explained everything thourghly
Great having a loaner car to drive while my car was being serviced
Rich L. from Lines Auto Service responded on 10/08/2019

Thanks for the 5-star review! We are always happy to help with a loaner car!

The Staff at Lines Auto
740-569-4600

KR
Kathryn R.
Bremen, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019
Trustworthy
I’ve had my cars serviced here for years. I’m always treated well and leave satisfied with the work they do.
Rich L. from Lines Auto Service responded on 10/08/2019

Thank you for the 5-star review! Hard to believe we have serviced your cars since 2008! It has always been our pleasure!

The Staff at Lines Auto
740-569-4600

KS
Karen S.
Bremen, OH
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Karen said she had concerns with her vehicle and when she took it to this business the employees were so kind to help her out.
This review was collected via phone interview by Customer Research Inc.
Rich L. from Lines Auto Service responded on 10/08/2019

Thanks for the 5-star review Karen! We are always happy to help!

The Staff at Lines Auto
740-569-4600