Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

492 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 2 days ago

Reviews


RH
Rob H.
Bremen, OH
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Rob said the business was fast, courteous and fixed everything perfectly. They did a good job.
This review was collected via phone interview by Customer Research Inc.

EH
Estella H.
Lancaster, OH
Nissan Frontier 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
Excellent Service
The most experienced team of mechanics and office workers to assist with any issues pertaining to your auto. Great work, thank you.

EH
Elena H.
Bremen, OH
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Elena said the business's service is really good. They let her know ahead of time what she needs, but they don't recommend anything that isn't really needed at the moment. She stated that she truly believes they are honest.
This review was collected via phone interview by Customer Research Inc.

CJ
Connie J.
Bremen, OH
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Connie said that they do everything right. They are helpful to take care of an older lady like herself. If someone needs something done, they are the place to go
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Lancaster, OH
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
James said the employees were really helpful with his service.
This review was collected via phone interview by Customer Research Inc.

EH
Estella H.
Lancaster, OH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2019
Excellent Service
Oh WOW so I made an appointment to get new tires on my 2014 Subaru on the 31 of July.. I do a lot of running in my Subaru, so a week before the service was scheduled I had the idiot light come on for the tires? (this was the second time it has happened and I was headed for a long trip) so I called Lines Auto and asked, HEY can you guys make this appointment before the weekend? No worries, they made it happen, I was scheduled with in a day, that was one less thing to worry about when your on the road. Thank you team Lines!

PW
Paul W.
Lancaster, OH
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2019
Battery
Great service, and nice employees.

JB
Joey B.
Bremen, OH
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019
Still a customer after all these years.
Rich works hard to make doing business a pleasant experiance. By local

BR
Billy R.
Ohio
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Billy said that he appreciated the place, it was great and they did a good job.
This review was collected via phone interview by Customer Research Inc.
Rich L. from Lines Auto Service responded on 07/17/2019

Thanks for the 5-star review!

The Staff at Lines Auto
740-569-4600

Verified Customer
Bremen, OH
Ford Freestar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Lines Auto Service
Lines Auto Service is fair and very reasonable. I really like how they keep you informed every step of the way, from costs to what they find or Can't find. You really can't find a nice group of people to have work on your vehicles.
Rich L. from Lines Auto Service responded on 07/17/2019

Thank you for the kind words and 5-star review. It was our pleasure to get your Freestar running reliably for your family. 

The Staff at Lines Auto
740-569-4600

BD
Brian D.
Bremen, OH
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Brian said Rich is honest and he doesn't have to wait a long time when he has an appointment.
This review was collected via phone interview by Customer Research Inc.
Rich L. from Lines Auto Service responded on 07/17/2019

Its always a pleasure Brian. Thanks for the continued support and 5-star review. 

The Staff at Lines Auto
740-569-4600

AM
Ashley M.
Bremen, OH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Ashley said that the place fixed her vehicle and it works now.
This review was collected via phone interview by Customer Research Inc.
Rich L. from Lines Auto Service responded on 07/17/2019

Thanks for the 5-star review Ashley! It was our pleasure to perform your alignment! 

The Staff at Lines Auto
740-569-4600

RS
Rachael S.
Crooksville, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Only place I trust with my cars
I would not take my car anywhere else. The service is fast and friendly and they have competitive pricing. The major reason why we keep going back is they are very honest.
Rich L. from Lines Auto Service responded on 07/17/2019

Thank you for the kind words and 5-star review! It was our pleasure to take care of your power steering leak.

The Staff at Lines Auto
740-569-4600

JV
Jim V.
Bremen, OH
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019
home town service
Have been a repeated customer at Lines Auto! Rich,Matt,Andrea all very friendly and knowledgeable in the automotive field, they made it easy to get in and schedule service. Great job guys and gals Keep up the great work!!
Rich L. from Lines Auto Service responded on 06/27/2019

Thanks for the awesome review Jim! It is always a pleasure to help you with your automotive needs. 

The Staff at Lines Auto
740-569-4600

VS
Vic S.
Baltimore, OH
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Vic said his overall experience was good.
This review was collected via phone interview by Customer Research Inc.
Rich L. from Lines Auto Service responded on 06/27/2019

Thank you for the 5-star review Vic! It was a pleasure getting to meet you and your new BMW. 

The Staff at Lines Auto
740-569-4600

ZM
Zac M.
Rushville, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Zac said he called the business and they had time to fit him in. He took the vehicle in and worked on everything he needed at a fair price.
This review was collected via phone interview by Customer Research Inc.
Rich L. from Lines Auto Service responded on 06/27/2019

Thanks for the 5-star review! Glad we were able to help you with the rewiring needing fixed! 

The Staff at Lines Auto
740-569-4600

JC
Jerry C.
Lancaster, OH
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Jerry said that the place was good.
This review was collected via phone interview by Customer Research Inc.
Rich L. from Lines Auto Service responded on 06/27/2019

Thanks for the 5-star review Jerry! Happy to help with your tire sensor issue and get you on your way. It was a pleasure meeting you! 

The Staff at Lines Auto
740-569-4600

JE
John E.
Rushville, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
John said this business always does a good job. Rich the owner tells him when things need to be done more than others and tells him what should be done first. He is trust worthy. He rather go there than to the dealer facility.
This review was collected via phone interview by Customer Research Inc.
Rich L. from Lines Auto Service responded on 06/27/2019

Thanks for the 5-star review and kind words. It is our pleasure to work on and, most importantly, maintain your vehicle to keep your vehicle safe and reliable. 

The Staff at Lines Auto
740-569-4600

TB
Todd B.
Bremen, OH
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019
Tire and Alignment
Your work was great and timely.
Rich L. from Lines Auto Service responded on 06/27/2019

Thank you for the 5-star review! It was our pleasure to get your vehicle aligned and back on the road!

The Staff at Lines Auto
740-569-4600

RT
Richard T.
Junction City, OH
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Richard said the staff members are friendly, kind and he was well serviced.
This review was collected via phone interview by Customer Research Inc.
Rich L. from Lines Auto Service responded on 06/27/2019

Thanks for the 5-star review Richard! Happy to help you with your alignment last month!

The Staff at Lines Auto
740-569-4600