Mary Ann, Thank you so much for the kind words. My staff and I are really appreciative of the response and strive to give you the utmost care for you and your vehicle. Mac
Thank You so much John. Mac
Bryan, At Macs Tire and Auto repair, we have the newest machine for mounting and dismouning tires. The machine has a plastic duckhead that runs on the inside part of the rim the loosens the tire off the rim. The reason for the plastic duckhead is that you wont scratch the rim.
My tire tech Chris has dismounted and mounted thousands of tires since he has been here nine years. He is very conscious of taken the time and completing his tasks with tires with never scratching a rim. If Chris had scrathed you rim he would have mentioned it. I asked Chris if he had scratched the rim and he stated no, the rims were not new and were corroded around the lug nut area, and tires were worn to where yiou needed new tires.
So with this being said your scratches did not happen here. Thank You Mac.