Timely service; polite and to-the-point service personnel. Most of all: honesty.
Money is a huge problem with me: a Vietnam Vet, retired social worker for 25 yrs. as an addictions therapist, 78 yrs old on social security retirement, living in HUD-subsidized housing with a 9 hour per week part time job. Do you by any chance have a loan program whereby customers can obtain much needed repairs and pay them off at so much a month? Otherwise, I will need to see my Credit Union for every repair. Not the end of the world, but it seems I owe everybody at present. Thanks!