Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

153 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
Ann Arbor, MI
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Easy to get appointments, excellent work, very friendly people.
I'm always pleased with the entire experience from making the appointment to picking up my car(s). I generally have a ride from Main St and then back to pick up my car. They are always ready to take me or pick me up without delay.

JS
Jonathon S.
Ann Arbor, MI
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Jonathon said the service is always outstanding and the staff is helpful and friendly.
This review was collected via phone interview by Customer Research Inc.

BK
Bob K.
Ann Arbor, MI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Bob said that he's been going there for a long time and the service is good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ann Arbor, MI
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Thanks for the help.
We just moved here and have had a litany of issues, not the least of which is that most everyone seems to be super shady and rude here. Its nice to see an honest, polite bunch of people provide good service. It wasnt our cheapest option but it was the one people around here trust, and i appreciate not getting completely screwed over on something up here. Prob will be back as we own two used cars.

NK
Nancy K.
Chelsea, MI
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Great service
Always a pleasure to go to main st motore. Great service and friendly people make it a nice wait

YR
Yander R.
Ann Arbor, MI
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Yander said the service was very good and the vehicle is running perfectly fine.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Ann Arbor, MI
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Timely service; polite and to-the-point service personnel. Most of all: honesty.
Money is a huge problem with me: a Vietnam Vet, retired social worker for 25 yrs. as an addictions therapist, 78 yrs old on social security retirement, living in HUD-subsidized housing with a 9 hour per week part time job. Do you by any chance have a loan program whereby customers can obtain much needed repairs and pay them off at so much a month? Otherwise, I will need to see my Credit Union for every repair. Not the end of the world, but it seems I owe everybody at present. Thanks!
Max, Service Manager from Main Street Motors responded on 10/24/2018

Hi Dennis,

We do have a payment program that you can appy for. Depending on the job it allows for either six months or twelve months for you to pay them back with no interest. If you want to apply for it we can certainly sign you up for it the next time you come in.

Thank you, Have an excellent day.

TN
Tom N.
Ann Arbor, MI
Subaru Impreza Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
There When We Need Them
Main St. Motors took car of my car immediately when I had an emergency. Both service and relationships are first rate.

BR
Bob R.
Ann Arbor, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Bob said they satisfied his needs.
This review was collected via phone interview by Customer Research Inc.

SM
Samantha M.
Ann Arbor, MI
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Samantha said she was satisfied with the price and service.
This review was collected via phone interview by Customer Research Inc.

IH
Ian H.
Goodells, MI
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Caring about customer relationship
These guys care about making your experience comfortable. You drop your car off and they’ll drive you home and even come pick you up when the job’s done. They offer sound advice and have a extensive warranty program and install quality parts that typically have their own warranty program as well.

TT
Tammy T.
Saline, MI
Mazda Mazda5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Tammy said the repairs were done in a timely manner, the price was good and the staff was also super friendly.
This review was collected via phone interview by Customer Research Inc.

DR
Dieter R.
Ann Arbor, MI
Subaru Baja
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Dieter said he is happy with what they did and his vehicle is fixed.
This review was collected via phone interview by Customer Research Inc.

FS
Francis S.
Belleville, MI
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Honest and Quality service
Great Service all the time

JB
Joyce B.
Ann Arbor, MI
BMW 318i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Fantastic!
Last minute notice they got my car in right away! I saw a huge brake fluid leak on garage floor. Thanks Main Street for saving my car and possibly my life.

CM
Cora M.
Michigan
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Cora said that she has already recommended this business for service.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Plymouth, MI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
The usual great service
Took our sienna in for oil change. Received the usual great Service ,

LC
Larry C.
Ann Arbor, MI
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Spoke with Michelle. She said the business is conveniently located. They are very detailed and knowledgeable. Customer service is friendly and they appreciate that.
This review was collected via phone interview by Customer Research Inc.

RP
Rocky P.
Ann Arbor, MI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Rocky said the staff did a great job identifying, and fixing the problem.
This review was collected via phone interview by Customer Research Inc.

AJ
Al J.
Dexter, MI
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Al said the business has a good quality of work. They are conveniently located.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 153 in total