Reviews
BB
Bethany B.
Dundee, MI
Toyota Corolla
Verified
Bethany said the staff were nice to her.
Recommended
This review was collected via phone interview by Customer Research Inc.
BC
Ben C.
Ann Arbor, MI
Ford F-150
Verified
Ben said he was happy with everything at the facility.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
Michael S.
Canton, MI
Lexus SC 430
Verified
Michael said the work was exemplary and he was satisfied with his service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Josh C.
Northville, MI
Ford Focus
Verified
Josh said the staff were able to get him right in and out.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Ann Arbor, MI
Toyota 4Runner
Verified
Friendly staff, honest work
Took my vehicle in for "check engine" light service and was able to get appointment the same day. Really appreciated friendly staff who communicated well with me about the needed repairs and provided updates about anticipated completion of the work. Also had some work done on the back hatch to replace brake lights, and this ended up being a much bigger task than anticipated when the latch was found to be in disrepair. Staff were good about trying to accommodate my request not to replace the entire latch mechanism at this time; however, I didn't even make it a mile away from the shop before the back hatch came open. I'll need to return to have the entire latch mechanism replaced after all, which was not my original intention.
Recommended
JT
Jorge T.
Michigan
BMW X5
Verified
Jorge said the business provided good quality service. All of the work on his vehicle was done in a prompt manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Jonathan S.
Ann Arbor, MI
Toyota Corolla
Verified
toyo - great service!
Our toyota needed a good going over - and they provided it, with clear explanations and timely respnses and repair. Offered me a shuttle ride home when they needed to keep the car overnight.
I've had great experience with them for each of our cars over the past few years.
JAS
I've had great experience with them for each of our cars over the past few years.
JAS
Recommended
BS
Brian S.
Michigan
Kia Rio
Verified
Brian said they did a very good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Ann Arbor, MI
Toyota Prius v
Verified
Full Detailing service
We just had our 2012 Prius V detailed (interior and exterior) at Main Street Motors--they did an excellent job. The car looks and feels new--we will return with our other vehicles.
Recommended
YL
Yang L.
Ann Arbor, MI
Chrysler Sebring
Verified
Yang said the service was perfect. The business provided a free ride and she was very satisfied with that.
Recommended
This review was collected via phone interview by Customer Research Inc.
DT
Duane T.
Northville, MI
Volvo C70
Verified
Duane said the service was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
ME
Marianne E.
Farmington, MI
Lexus ES 350
Verified
MLE
Thorough, fast, detailed. Showed concern for our welfare. They cared!
Kind hearted people, great service.
Kind hearted people, great service.
Recommended
KG
Karyn G.
Howell, MI
Chevrolet Aveo
Verified
Honest shop with excellent service.
Great customer service. Great repair service. I trust this shop to be honest with me. I have been going to MSM for years and feel confident recommending them to friends and business contacts.
Recommended
KS
Kathy S.
Ann Arbor, MI
Toyota Camry
Verified
Good service, good communication, friendly people
All the staff are friendly, helpful, and positive. They keep you informed about your car. I recommend Main Street Motors to friends all the time.
Recommended
TN
Tristan N.
Ann Arbor, MI
Nissan Versa
Verified
Great service
They did an excellent job detailing the interior of our vehicle. They were very accommodating and easy to work with. Prompt, courteous and great at explaining their process.
Recommended
KH
Kimberly H.
Ann Arbor, MI
Pontiac Vibe
Verified
Kimberly said the facility provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
DN
David N.
Michigan
Honda Civic
Verified
David said the lady was very nice and helpful. He was treated like a friend and it was welcoming.
Recommended
This review was collected via phone interview by Customer Research Inc.
MB
Martin B.
Ypsilanti, MI
Hyundai Elantra
Verified
Great work, good price
Brought in for detailing, they also buffed out some paint and helped fix the front bumper a bit as well. They even fixed a stuck button on the stereo that I never even mentioned. Great work.
Recommended
JC
James C.
Ann Arbor, MI
Ford Taurus
Verified
James said the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
KH
Kate H.
Ann Arbor, MI
Chevrolet Impala
Verified
Explained the Work
They were suggested to me by someone who could not diagnose the problems with my vehicle. They provided timely and excellent service with brief explanations as they went, but they sealed the deal when I picked up my car and they explained to me exactly what they had done to fix the issue.
Recommended