Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

111 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


JM
Josh M.
Ann Arbor, MI
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Josh said the employees were easy to work with. They fixed the problem and his vehicle works well. He got it back when he had hoped he would.
This review was collected via phone interview by Customer Research Inc.

AM
Anne M.
Ann Arbor, MI
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Main Street details!
Fantastic detailing. I will come back again and again !

GM
George M.
Petersburg, MI
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2018 Category: Service
George said the business did a pretty good job and they always get him in and out.
This review was collected via phone interview by Customer Research Inc.

BO
Brenda O.
Dexter, MI
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Emergency glue clean up
Had called several places to help clean up a spill in the back of my van from the day before. Either th eery never called back or didn't have time. Eric said they were also booked up but he fit me in for a spot clean. They were waiting for me when i arrived, dropped me at work and took care of the mess in my van lickity split. And picked me up later to get my car. I was very pleased with the service and the quick response. Having to wait would have been a disaster as the glue would have dryed and it would never come out. I cant thank the folks at Main Street enough.

AD
Allison D.
Ann Arbor, MI
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Allison said the staff was nice.
This review was collected via phone interview by Customer Research Inc.

JB
Joel B.
Plymouth, MI
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Spoke said Jerry. He said the staff at this business are great and very helpful.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Plymouth, MI
MINI Cooper Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
outstanding
The usual outstanding service from these guys

RR
Rafat R.
Ann Arbor, MI
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Rafat said he had a great experience at the business. The staff were very clear, honest and courteous. They were able to get a hold of him and they provided good communication.
This review was collected via phone interview by Customer Research Inc.

LP
Lauren P.
Ann Arbor, MI
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Lauren said this business exceeded her expectations.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Saline, MI
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Awesome.
Thoroughly cleaned my truck. Literally like new!

CM
Cullen M.
Stockbridge, MI
Chevrolet Tracker
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Cullen said the staff got the job in a couple hours and he appreciated their work.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Ann Arbor, MI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
James said this is where he takes his vehicle. They do good work and he has never had a problem.
This review was collected via phone interview by Customer Research Inc.

JC
Jesse C.
Ann Arbor, MI
Subaru Forester
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2018 Category: Service
Jesse said the staff were quick and got things done. The service cost more than he had hoped it would.
This review was collected via phone interview by Customer Research Inc.

JS
Justin S.
Michigan
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Justin said the staff had him in and out in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JS
Julie S.
Ann Arbor, MI
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Julie said the staff did a very good job. They were very helpful and professional and she had a very pleasant experience.
This review was collected via phone interview by Customer Research Inc.

BB
Bethany B.
Dundee, MI
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Bethany said the staff were nice to her.
This review was collected via phone interview by Customer Research Inc.

BC
Ben C.
Ann Arbor, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Ben said he was happy with everything at the facility.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Canton, MI
Lexus SC 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Michael said the work was exemplary and he was satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

JC
Josh C.
Northville, MI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Josh said the staff were able to get him right in and out.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ann Arbor, MI
Toyota 4Runner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/29/2018
Friendly staff, honest work
Took my vehicle in for "check engine" light service and was able to get appointment the same day. Really appreciated friendly staff who communicated well with me about the needed repairs and provided updates about anticipated completion of the work. Also had some work done on the back hatch to replace brake lights, and this ended up being a much bigger task than anticipated when the latch was found to be in disrepair. Staff were good about trying to accommodate my request not to replace the entire latch mechanism at this time; however, I didn't even make it a mile away from the shop before the back hatch came open. I'll need to return to have the entire latch mechanism replaced after all, which was not my original intention.