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Main Street Motors

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(184 Reviews)
-100
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Score Details

5 stars
87%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Main Street Motors provides quality car care in Ann Arbor, MI. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Ann Arbor and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Main Street Motors employ today’s latest Main Street Motors provides quality car care in Ann Arbor, MI. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Ann Arbor and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Main Street Motors employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Please be sure to go to our Shop Specials section for our current promotions and specials. Come by and visit our clean and professional shop in Ann Arbor, MI. ...more

Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(734) 663-5544
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
906 N Main St Ann Arbor, MI 48104-1035
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Main Street Motors' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(184 Reviews)
Write a Review
Recent Reviews
AF
gravatar
Aaron F.
Ann Arbor, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/07/2022
0
Problem not fixed; took my money and denied responsibility
Whatever you do, please do not make the mistake of bringing your car to Main Street Motors. I had issues with the air suspension on my 2005 Mercedes E500 and spent $5500 with them in two increments over the course of a year on this issue. The second time I brought, the vehicle in ($1500 bill) in March, 2022, the vehicle was returned with cigarrette smell, the rear seat uninstalled and the manual missing from the glove box. After having the car back for a week, the dashboard indicator for suspension issues came back. After returning the car to Main Street, the car sat for 2+ weeks without me receiving a call to convey the status of the fix. After repeated calling and getting several different stories about how the light potentailly cam back on, I requested to pick the vehicle up and requested a refund of my $1500 as the problem was not resolved. At this point, Jay the owner, and I spoke outside where he blamed me for buying a Mercedes and not knowing about upkeep costs on the car. He then pulled two $100 bills out of his pocket and thrust them at me, telling me to get a diagnostic at a dealer and that I was not welcome as a customer going forward. Just called today (June 20th, 2022) asking for when I can expect my replacement manual they committed to ordering me and I got a story about how they are waiting on responses for junkyards they have contacted so they can purchase a used replacement manual. Just another story... more of the same. Meanwhile, the suspension light on my car is still on. If you want someone who stands behind their work to fix your car, look elsewhere.

Aaron F.
e. a.fleisc110@gmail.com
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