ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review about 8 hours ago
Susanne F. ReScore Review on 10/20/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Truck"
A great job of getting me in and fixing the problem before I went on vacation.
Vehicle: Ford Police Interceptor
Service Date: 09/21/2017
Review Created: 10/20/2017 03:56 AM

Overall Rating 1/5rating 1rating 1rating 1rating 1
"My Truck"
They were able to fit me in to take care of some unexpected problems.
Vehicle: Ford Police Interceptor
Service Date: 09/21/2017
Review Created: 10/20/2017 03:56 AM
Joe L. at Maplewood Auto Inc responded on 10/20/2017

thank you for taking the time to respond.  You left a one star rating which i think may have been by mistake.  Would you mind rescoring that?  Thank you!

Arnie S. ReScore Review on 12/22/2016
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Followup"
After following up on a few questions, excellent experience overall.
Vehicle: Saab 9-2X
Service Date: 12/16/2016
Review Created: 12/19/2016 05:02 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Some good, some bad"
Not a fast turnaround on getting a vehicle diagnosis for me. And I'm a little disappointed I had to dish out so much for labor when the parts they had replaced previously were still well under warranty. Otherwise,very nice staff.
Vehicle: Saab 9-2X
Service Date: 12/16/2016
Review Created: 12/19/2016 05:02 AM
Joe L. at Maplewood Auto Inc responded on 12/22/2016

Thanks for taking the time to talk to me about the warranty on the pump and why we cant warranty labor for over 67 years.  Have a Merry Christmas!

Susanne F. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Maplewood can always be counted on to provide cost effective, quality service in a timely manner.
Vehicle: Ford Police Interceptor
Service Date: 12/07/2017
Review Created: 12/14/2017 06:23 AM
Kevin G. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pre-purchase inspection"
For the second time this year, we've had Maplewood inspect a car we were considering: the first time they provided a few issues that could prove costly to repair and also provided insight into the car itself ('04 Infiniti G35); the second time, just yesterday, they provided one or two things that were fairly typical for a car with 100K miles but no major concerns were noted. This type of attention to detail while also providing a "big picture" view were crucial in our decision making process. Thank you Bob and the entire team at Maplewood Auto.
Vehicle: Mazda CX-9
Service Date: 12/11/2017
Review Created: 12/12/2017 08:32 PM
Keith B. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest mechanics, quality work, and timely completion"
My wife and I are so grateful for Maplewood Auto. So nice to have a place we can trust for our auto needs. Honest mechanics, quality work, and timely completion. This company has always been so good to our family car and we are so thankful! You guys do great work!
Vehicle: Honda Pilot
Service Date: 12/07/2017
Review Created: 12/12/2017 12:07 PM
Tiger T. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"So efficient. Everything on time. Very cool."
Maplewood Auto is so right on.They are so efficient. I was scheduled for 7:30. Was out by 7:59 A.M. All desk people are so friendly and willing to assist. Things at Maplewood Auto are so professional. The lobby area is clean, coffee is good. I would send my friends there.
Vehicle: Toyota RAV4
Service Date: 12/04/2017
Review Created: 12/11/2017 08:54 AM
George S. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
George said the staff got his service done on time. The work was done efficiently. The staff was cooperative and friendly.
Vehicle: Subaru Forester
Category: Service
Service Date: 11/30/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Jack K. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
One impressed customer - great service!

I'll be back!

Thanks!
Vehicle: Honda CR-V
Service Date: 11/29/2017
Review Created: 12/01/2017 03:14 AM
Jamie H. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jamie said this business quickly took care of exactly was she needed. They were polite and they communicated what they were doing.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 11/29/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
Christi C. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As Always. :-)"
These guys at Maplewood always make me so secure in leaving my car with them.
Vehicle: Chrysler Cirrus
Service Date: 11/28/2017
Review Created: 11/29/2017 07:36 PM
Art P. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Great service by a great team.
They don’t try to sell you something you don’t need.
Vehicle: Chevrolet Silverado SS
Service Date: 11/28/2017
Review Created: 11/29/2017 05:56 AM
Luke S. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Luke said the staff did everything in a timely manner and they answered any questions he had. It was a very pleasant experience.
Vehicle: Mercury Milan
Category: Service
Service Date: 11/22/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Carol S. on 11/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trailblazer Review"
Honest and friendly - Good People :)
Vehicle: Chevrolet TrailBlazer
Service Date: 10/19/2017
Review Created: 11/27/2017 07:05 AM
Howard V. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always helpful"
Only place to go for our car service.
Vehicle: Ford Taurus
Service Date: 11/22/2017
Review Created: 11/24/2017 05:10 AM
Jack E. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"new tires"
My wife Diane says the experience was awesome! She loved the new waiting room with TV. Tire shine was a nice touch.
Vehicle: Dodge Grand Caravan
Service Date: 11/20/2017
Review Created: 11/22/2017 11:17 AM
William E. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality job. Great service."
Maplewood Auto does a great job with assessing the issue.
Vehicle: Mercury Villager
Service Date: 11/21/2017
Review Created: 11/22/2017 02:28 AM
Carol Ann B. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great Service"
Thank you for being a place I can count on for friendly, quality service.
Vehicle: Toyota Camry
Service Date: 11/16/2017
Review Created: 11/21/2017 01:04 PM
Grace D. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Grace said the service was very good.
Vehicle: Ford Five Hundred
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Lisa H. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and Excellent"
So pleased to have found Maplewood. Friendly, knowledgeable, and honest -- I won't be going anywhere else.
Vehicle: Toyota Sienna
Service Date: 11/15/2017
Review Created: 11/18/2017 09:17 PM
Jim S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jim said this business did very good work. They were fair.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
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