Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

1428 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 1 day ago

Reviews


WE
William E.
Holland, MI
Mercury Villager
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2018
Fuel System
Great Service. Polite Staff. Spot on diagnostics

JS
Jim S.
Holland, MI
Mercury Sable
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2018 Category: Service
Jim said they're always good.
This review was collected via phone interview by Customer Research Inc.

AB
Albert B.
Holland, MI
Kia Rio
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2018
you go he extra mile
the commitment to do what you say is great and the willingness of the staff to give of themselves was awesome .

JD
Jason D.
Holland, MI
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2018 Category: Service
Jason said he respected the employees. They treated him fairly. He stated he appreciated that they warned him the repairs would be costly. They suggested the total would be increased by $200, but it had actually been increased by $500.
This review was collected via phone interview by Customer Research Inc.

DD
Doug D.
Holland, MI
GMC Safari Passenger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2017
Repaired electrical problem
You responded in a positive way . I appriecate the quick turn around.

TS
Tom S.
Holland, MI
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2017
Routine maintenance
Always on top of what my vehicle needs. Quality service.

PS
Paul S.
Holland, MI
Mazda Mazda3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2017
They have always been quick to get back with problems, solutions and cost.
Maplewood has been my go to shop for auto repairs as soon as my cars are no longer covered by warranty work. Always do good work

HW
Harold W.
Holland, MI
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2017 Category: Service
Harold said the business is always good, and he has recommended them.
This review was collected via phone interview by Customer Research Inc.

CQ
Cory Q.
Michigan
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2017 Category: Service
Cory said it took a little bit longer than he thought.
This review was collected via phone interview by Customer Research Inc.

DZ
Duane Z.
Holland, MI
Chevrolet Traverse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2017
Honesty and stand behind their work
Great service and they stand behind their work. The only complaint is they usually don't call about my vehicle being completed until right at the end of the day. Sometimes I have to call to check on it myself.

DT
Dennis T.
Holland, MI
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2017
The people
I was a little surprised that I was charged $20. There was nothing wrong with the tire. Therefore I can only assume it was a mounting problem. Maple wood mounted them on the new rims?

JM
Jack M.
Holland, MI
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2017 Category: Service
Jack said he is very happy with the service from the business.
This review was collected via phone interview by Customer Research Inc.

LA
Linda A.
Holland, MI
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2017
120K service
Price came in under estimate! :)

BB
Brian B.
Holland, MI
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2017 Category: Service
Brian said his overall experience was pretty good.
This review was collected via phone interview by Customer Research Inc.

DD
Doug D.
Holland, MI
GMC Safari
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2016
GMC 2000 van
Jason , right guy for the right job .

MB
Mike B.
Michigan
Dodge Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2016 Category: Service
Mike said the business provided quick and honest service.
This review was collected via phone interview by Customer Research Inc.

BS
Beth S.
Holland, MI
GMC Envoy
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2016
Oil Change
Wonderful job. I did find an oil spot on the ceiling of the car above the drivers seat, like a finger print. I got it out. I'm sure it was an accident :D

RV
Rachel V.
Michigan
Mazda 6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2016 Category: Service
Rachel said there is always room for improvement but she liked the business because they provided a good experience.
This review was collected via phone interview by Customer Research Inc.

DH
Don H.
Holland, MI
Chrysler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2016
A.C.
Maplewood got me an appointment quickly and was able to fix the problem. Thank-you

RS
Randy S.
Holland, MI
Dodge Dakota
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2016
Front suspension
After work on the front suspension , my truck is much tighter. Feels a lot better

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