Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

170 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


MM
Margerete M.
Sykesville, MD
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Margerete said she loves this place. Rod is excellent, he is always careful, he treats her very respectfully and he never talks down to her. She stated he knows what he is doing and that she does recommend this business
This review was collected via phone interview by Customer Research Inc.

LS
Lynn S.
Eldersburg, MD
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Always great service!
I wouldn't trust my car to anyone but Walt. He is not only honest and trustworthy but he will give you an honest opinion on what services need done to your car. Such a refreshing experience after being ripped of by an Audi dealership on numerous occasions.

GH
Graham H.
Marriottsville, MD
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Graham said that Walt does a great job. He mentioned that the service is always perfect.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Woodstock, MD
Jaguar XF
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019
Great and honest
Walter was able to diagnose and fix our car very quickly. He’s very thorough in explaining things easily so that we understood what the issue was. I will always take my Jaguar to him for maintenance .

JG
June G.
Sykesville, MD
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Master Tech and "Master Service"
Professional, expert and quality service. Want it done right, this is the place to go.

WL
Walt L.
Owings Mills, MD
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Walt said the service was done on time. The work was at a great price.
This review was collected via phone interview by Customer Research Inc.

KS
Kerry S.
Marriottsville, MD
Jaguar XK8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Kerry said the employees took good care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

MM
Margerete M.
Sykesville, MD
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Margerete said she was very impressed with the service.
This review was collected via phone interview by Customer Research Inc.

CR
Carly R.
Eldersburg, MD
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Carly said that the place did well.
This review was collected via phone interview by Customer Research Inc.

MK
Mark K.
Sykesville, MD
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Wire repair
The service is always great

WL
Walt L.
Owings Mills, MD
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Walt said the business got the parts in on time and finished the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CB
Courtney B.
Red Lion, PA
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Courtney said the employees provided good customer service.
This review was collected via phone interview by Customer Research Inc.

LG
Lara G.
Sykesville, MD
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Very Dependable
We moved here in June and I have taken both cars to Walt. He is always very friendly and honest about what he can and can not do about the car. He is not always the cheapest quote, but I know that when I pick up the car if will be drive ready. Need someone to trust with your car, go to Master Tech Auto.

FR
Francisco R.
Hyattsville, MD
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Francisco said the business did good work.
This review was collected via phone interview by Customer Research Inc.

JG
June G.
Sykesville, MD
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Dependable; Trust; Confidence
Want it done right? Have it done here.

CC
Charles C.
Eldersburg, MD
INFINITI QX80
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2018
Quality Work & Customer Service
Great customer service with quality work. My only issue is the price for same work with my dealer - MasterTech is 40% higher cost. Distance from home was a factor given the dealer is 40 minutes away vs 5 minutes away for MasterTech. I valued my time enough to chose MasterTech.

KS
Kerry S.
Marriottsville, MD
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Kerry said he bought his vehicle from this business, they do great service, and he stops by often.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Eldersburg, MD
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Great service
Great service. Timely. Will be a returning customer

WL
Walt L.
Owings Mills, MD
Scion xA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Walt said the mechanic forgot to tighten up the lug nut on his front left tire and it almost came off. Other than that, everything else was fine. They were great, very nice people.
This review was collected via phone interview by Customer Research Inc.

LG
Lara G.
Sykesville, MD
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Great Service
I am new to Maryland and found MasterTech in an online search. Walt has been very helpful each of the three times I have been in the shop.

Displaying Review 1 - 20 of 170 in total