Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

393 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


JL
Jeff L.
Independence, MO
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Jeff said he really liked the owner. He was honest. So far the job he did was great, his air conditioner works well. He appreciated what Jeff did.
This review was collected via phone interview by Customer Research Inc.

SS
Shawn S.
Independence, MO
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Shawn said the manager treats him right. Jeff went out of his way to get the vehicle finished so he could have a ride to work.
This review was collected via phone interview by Customer Research Inc.

CH
Candance H.
Independence, MO
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Candance said the service was excellent. The employees provided fair service. She appreciated the customer service they provided.
This review was collected via phone interview by Customer Research Inc.

MJ
Mark J.
Kansas City, MO
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Mark said the staff was very helpful and took care of what needed to be done. The staff was very honest and informative.
This review was collected via phone interview by Customer Research Inc.

LA
Linda A.
Independence, MO
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Linda said she liked this business.
This review was collected via phone interview by Customer Research Inc.

MJ
Marvin J.
Independence, MO
Dodge Neon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Marvin said the service was convenient.
This review was collected via phone interview by Customer Research Inc.

AR
Aaron R.
Independence, MO
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
A/C
Customer service is great! My vehicle needed more time to repair than originally expected so Jeff gave me a ride home. The mechanic working on my vehicle was excellent, after the repair was completed he showed and explained the exact repairs that were preformed. They also give a military discount! Hands down best repair shop in Independence!

AC
Alan C.
Independence, MO
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Alan said everything ran smoothly. It was great service.
This review was collected via phone interview by Customer Research Inc.

JR
Justin R.
Independence, MO
Ford Probe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Justin said the business completed his maintenance on short notice.
This review was collected via phone interview by Customer Research Inc.

DM
Donna M.
Independence, MO
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Donna said the staff were very nice to her and she likes visiting this business.
This review was collected via phone interview by Customer Research Inc.

DS
Dan S.
Kansas City, MO
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Dan said he was looking for a mechanic all day and finally found the business. They provided same day service.
This review was collected via phone interview by Customer Research Inc.

JB
Joan B.
Independence, MO
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Easy to get too.
Friendly, fast and reliable service.

BZ
Brad Z.
Independence, MO
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Spoke with Carol. She said Jeff was honest. He provided great service. The work took longer than she expected.
This review was collected via phone interview by Customer Research Inc.

AM
Alicia M.
Independence, MO
Chrysler Town & Country SWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Alicia said the employees were super personable, and they fixed the problem with her vehicle.
This review was collected via phone interview by Customer Research Inc.

BI
Bob I.
Independence, MO
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018
Oil Change & General Service
They are always very knowledgeable and friendly. They tell you if they find other potential problems during a routine service but they do not push you to fix it right away if it does not need immediate attention. One time the Ford dealer told me I needed new brakes on my Ford Ranger. I took it to Maywood they looked at it for no charge & told us we probably had at least 6 months or so before we might need new brakes. They also told us about the squealer built into the brake system that will squeal when it is time for new brakes. And all this help & advice was at no charge to us. They are a great shop that stands behind their work.

SM
Sara M.
Independence, MO
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Sara said she always has a great experience with the business.
This review was collected via phone interview by Customer Research Inc.

RS
Rita S.
Kansas City, MO
Ford Mustang
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/18/2018 Category: Service
Rita said the service was really expensive.
This review was collected via phone interview by Customer Research Inc.

LB
Laurie B.
Independence, MO
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Laurie said the business did a job that was quick and the service was good.
This review was collected via phone interview by Customer Research Inc.

EA
Eva A.
Independence, MO
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Eva said the staff were very helpful, informative, and did a good job.
This review was collected via phone interview by Customer Research Inc.

PT
Phil T.
Independence, MO
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Phil said the service was less expensive than he expected.
This review was collected via phone interview by Customer Research Inc.