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McGeorge's Rolling Hills RV

Average Score
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(6 Reviews)
-60
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Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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ReScore Average
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(888) 461-5687
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11525 Sunshade Lane Ashland, VA 23005
McGeorge's Rolling Hills RV's Reviews
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(6 Reviews)

DG
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Devin G.
Orange, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/05/2025
0
Terrible Experience
Just some feedback on my experience with Camping World (McGeorge RV, Ashland, VA). Things started off good for the most part in getting a sales person to work with. But that fizzled quickly. I decided to go and look at the boat due to being in the area one day. I spoke with a different salesperson due to my assigned one being off that day. He was extremely knowledgeable and got me familiar with the boat.

After that, we set up a meeting with the original salesperson . Honestly, not very knowledgeable and communication was not very good after that. His answer to most questions was that he would get back to us. Then it was like pulling teeth to get answers to anything by email or phone. If I didn’t reach back out within a few days, he never responded.

Upon taking delivery, the walk around was ok for the most part. They did forget the Bimini for the boat, so that had to get mailed after we got it home. The registration took about three weeks to finally get in the mail. Come to find out, The folks at McGregor never mailed or took the check to the Virginia Department of Wildlife Resources (DWR) in order to get the registration. That took numerous emails to get resolved involving two other people.

Next issue was that neither the speedometer nor the trim gauge were functioning on the boat. Once again, I sent an email to the salesman, and he replied “I’ll check into that” …never heard a word back. After taking it to a boat repair shop, come to find out that the speedometer cable was never installed, and the trim gauge cable was pinched in the motor hinges (Needs to be replaced).

So on to the next thing…..I asked for a cutoff switch to be installed in the boat, so they took care of that. Again, after having a boat shop look at everything, the one they installed was causing my battery to die (Hence having to spend $225.00 on a new battery). It looked like the switch they would use on the old electric chairs (Being new to the boating world, I had no clue). Also had to have that replaced with a new proper cutoff switch. Camping World charged me $.250.00 to install that out-of-date switch. The new switch only cost 90.00 for the switch and $50.00 for labor.

So I know what the dealer and some others will say…”Why didn’t you take it back under warrantee to get it fixed?”. This is great in theory, but after all of the issues listed above, do you really think I had any faith in the people at McGregor? Plus, I’m betting it would take forever to get the boat back. The dealer is an hour away from me, so that also factors into the equation.

Seems to me that the overall focus there is on RV sales, which I guess it should be, But if you decide to sell boats and have customers coming in wanting to spend 60k on a boat, then maybe have some knowledgeable people to assist with that. And competent people to work on the boats as well.

I will not recommend anyone to go there to purchase a boat, and lets hope that people buying RV’s don’t get the same issues.

LR
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Loretta R.
Oak Hill, WV
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/25/2024
0
Good luck on getting tags!
We purchased through an RV show in February 2024 with pickup at a closer location. McGeorge's is responsible for the DMV work. We had called several times as we never received our permanent tags. We had a trip planned and no tags. We called again and a temp tag was sent out. All paperwork was to be sent to the DMV asap. I checked the tracking # and our DMV received on 5/20/24. On 6/6/24, all DMV paperwork was sent back as it was not correct. My husband just found this out today while at the DMV. No one from McGeorge's contacted us to let us know there was a mess up on their end. We are leaving Thursday. Our tags are again expired. I've called to speak to a manager, but no one was available and was told would get a call back. We are at the point now of filing a complaint with the BBB and if we don't hear back by close of business, contacting my lawyer in the morning. This has been so stressful when it shouldn't be at all.

ES
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Edith S.
Charles City, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/22/2023
0
Worse service department ever.
Ashland McGeorge tv is the worst place ever. They have had our trailer for 8 weeks and service dept says it’s one thing then another. They dont have anyone in service department that knows what they are doing. We are 70 years old and have to put up with this i professional place. I’d you have bought anything from McGeorge Rv on Ashland I’m so sorry. Hope no one else has to go through what we have. And after 8 weeks they say they have to order another part and it will take a week to get and then another week to get it out in if that’s what it is. We have called corporate and still get nothing done any faster! Just tired if this

JN
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Justin N.
Bealeton, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/05/2022
0
Sad
This is the most unprofessional company I have ever delt with. I had a appointment scheduled for 9am Saturday morning. I confirmed the appointment Thursday morning and received a text that said "thank you, see you Saturday
I dragg the family out in the rain to make the 2 hour drive to look at the camping they said they would have set up for us to look at it. I arrived at 9am on the dot just to hear " sorry but we sold that camper 2 days ago. That would have been the Thursday that my appointment was confirmed. I'm not angry that they sold the camper, I'm furious that I was not giving the courtesy of a phone call that would have prevented me from wasting 4 hours and 200 miles of my time. To be fair the sales person said that he would work on finding another trailer and promised that we would get a good discount. If they keep their word ill be happy and will also follow up with a positive review letting everyone know that they made it right. Untill then.... Consider this as a warning!!! Don't buy shit from this company

CH
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charles h.
Port Royal, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2021
9
We purchased travel trailer on August 6,2021
Alex Odell was so helpful and knowledgeable. There was so much information covered, and he was extremely helpful and patient.

JH
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Johnny H.
Manquin, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2019
Outstanding Customer Service!
Our salesman, Mark Tazelaar, went above and beyond with his communication, customer service and follow through making the experience a pleasure and easy with the purchase of our 2020 Coleman Lateran 337BH travel trailer!
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