Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

650 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
99% Would Recommend
Latest Review 2 days ago

Reviews


Verified Customer
Oconomowoc, WI
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Quality A+ work, every time.
Very Happy with my visits to Mel’s!

SW
Sarah W.
Neosho, WI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Sarah said the service provided by this business was respectful, honest, trustworthy, and excellent.
This review was collected via phone interview by Customer Research Inc.

SP
Savanah P.
Fruita, CO
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Savanah said the staff were kind on the phone and helped her figure everything out in a good amount of time.
This review was collected via phone interview by Customer Research Inc.

JO
Jon O.
Lebanon, WI
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Jon said the business is prompt and they do good work. He is very happy with what they do.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Helenville, WI
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2019
good service
They only fix what needs to be fixed & don't pressure you with an upsell like the dealers do

KD
Kaitlyn D.
Columbia Falls, MT
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2019 Category: Service
Kaitlyn said the service was good however it took longer than expected.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
Watertown, WI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019
Transmission
Work was done onetime, below the cost I expected, with all questions answered. This may be a small garage, but all work is professionally completed and all transactions are carried out in a friendly fashion. I will continue to send my business their way.

RP
Roger P.
Watertown, WI
Ford Taurus X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
Great efficient timely service and prices
Replaced transmission

RS
Ryan S.
Grafton, WI
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Ryan said the work that was done was up to par. He said there was a strong bridge of communication. The technicians did some extra things for him and it was completed the same day. He does recommend them to others. Ryan appreciates everything they have completed for him.
This review was collected via phone interview by Customer Research Inc.

JM
Jakob M.
Watertown, WI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Jakob said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Watertown, WI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
honest work
Mels will do the needed repairs without uncesessary extras

TB
Teerrelle B.
Wisconsin
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Teerrelle said the service was exceptional.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Johnson Creek, WI
HUMMER H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
Superior
Always outstanding. Solid, fair, and quality service. I never feel ripped off. I do not fear vehicle break downs like I used too. We have safe, reliable, transportation due to Mel’s.

SM
Susan M.
Watertown, WI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Susan said the service was good and quick.
This review was collected via phone interview by Customer Research Inc.

AL
Anthony L.
Watertown, WI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Spoke with Jenny. She said that the place was awesome times two. She had an issue with a covered repair and they dealt with the warranty company regarding the replacement on her vehicle, making a painful situation easy. From now on they are her mechanics.
This review was collected via phone interview by Customer Research Inc.

ET
Edgar T.
Wisconsin
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Edgar said that the place was really good, they checked everything out, he is really happy. When something goes wrong with a transmission, they are the place to go.
This review was collected via phone interview by Customer Research Inc.

NL
Neil L.
Watertown, WI
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Excellent service.
As always the service with Mel's garage is extremely satisfied. They always do a great job and see us when needed.

Verified Customer
Watertown, WI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Exceptional Service
Friendly, good quality and fast service. Car is working well.

JQ
Jennifer Q.
Watertown, WI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Great small business, saves me money
I couldn't afford an expensive repair so the technician made it so i could still use my sliding door. Very much appreciated. Honest real people.

AD
Alex D.
Jefferson, WI
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Alex said the people are really good. They have good mechanics who are really nice and honest, and he trusts them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 650 in total