Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

637 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
99% Would Recommend
Latest Review 8 days ago

Reviews


SM
Susan M.
Watertown, WI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Susan said the service was good and quick.
This review was collected via phone interview by Customer Research Inc.

AL
Anthony L.
Watertown, WI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Spoke with Jenny. She said that the place was awesome times two. She had an issue with a covered repair and they dealt with the warranty company regarding the replacement on her vehicle, making a painful situation easy. From now on they are her mechanics.
This review was collected via phone interview by Customer Research Inc.

ET
Edgar T.
Wisconsin
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Edgar said that the place was really good, they checked everything out, he is really happy. When something goes wrong with a transmission, they are the place to go.
This review was collected via phone interview by Customer Research Inc.

NL
Neil L.
Watertown, WI
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Excellent service.
As always the service with Mel's garage is extremely satisfied. They always do a great job and see us when needed.

Verified Customer
Watertown, WI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Exceptional Service
Friendly, good quality and fast service. Car is working well.

JQ
Jennifer Q.
Watertown, WI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Great small business, saves me money
I couldn't afford an expensive repair so the technician made it so i could still use my sliding door. Very much appreciated. Honest real people.

AD
Alex D.
Jefferson, WI
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Alex said the people are really good. They have good mechanics who are really nice and honest, and he trusts them.
This review was collected via phone interview by Customer Research Inc.

EL
Ed L.
Watertown, WI
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Ed said the staff does good work at fair prices.
This review was collected via phone interview by Customer Research Inc.

JS
Jerod S.
Wisconsin
GMC Yukon XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Jerod said his check engine has come back on and he hasn't had a chance to bring it back in. He will as soon as he gets a chance.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Watertown, WI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Excellent Service
I could not have found a better shop and set of mechanics. They are awesome to work with and always willing to go above and beyond. They get your vehicle in and out quickly and don't gouge you like I have seen other places do. Very honest and hard working and I will always bring them as much business as I possibly can. Thanks Mel's Garage!

JM
Jeff M.
Watertown, WI
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Jeff said he always trusts the staff because they've always been honest, and have never done work without asking him first. If there's something they don't have to charge them for, they don't.
This review was collected via phone interview by Customer Research Inc.

BD
Bud D.
Watertown, WI
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Bud said he has been a customer of this facility for a long time.
This review was collected via phone interview by Customer Research Inc.

WW
Will W.
Wisconsin
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Will said he receives timely service, with a smile. They are easy to work with.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Watertown, WI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Review of recent service
Absolutely love the service provided by this local garage! They know their work and explain things easily to others. Would highly recommend them to others!

JY
John Y.
Watertown, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Great precision service !
Excellent workmanship !

JS
Jeff S.
Johnson Creek, WI
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Jeff said they got done what he needed and they got it done on time,
This review was collected via phone interview by Customer Research Inc.

RC
Rick C.
Wisconsin
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Rick said the employees were nice. They provided good service. The work was fair.
This review was collected via phone interview by Customer Research Inc.

DP
Dick P.
Watertown, WI
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Trustworthy and knowledgeable
Tim, and his crew are mechanics not just part changers, they will make a repair rather than just replace a part, unlike many dealerships now days. I have used Tim and the guys at Mel"s Garage for over 15 years and have never been disappointed with their work.

AD
Alex D.
Jefferson, WI
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Alex said the staff show him the work after they provide service.
This review was collected via phone interview by Customer Research Inc.

SS
Sam S.
Johnson Creek, WI
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Sam said the staff have great customer service, work with people well, and they explained everything to him in a way he could understand.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 637 in total