Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

323 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 2 months ago

Reviews


LN
Lance N.
Loveland, CO
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/30/2018
No longer my favorite place
I have been taking my cars here for many years and the service was always great. Over the past year it seems to have gotten progressively worse and the prices seem to have skyrocketed. They just lost a loyal customer in me.

NV
Nick V.
Greeley, CO
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/20/2017
Friendly staff, questionable service
I had my vehicle serviced her twice. The first experience I was a little surprised at the cost of labor to change a sensor but it did fix the problem. Second visit for leaking power steering fluid. They had the car for a week, assured me after pressurizing the system multiple times there was no leak found nore did it leak when cold and parked. Got it home and two days later found a puddle for steering fluid under the car. Staff is friendly and patient in explaining issues but can't say their work is any better than other shops that charge much less. Original issue never solved.

KD
Kelvin D.
Loveland, CO
Chrysler Sebring
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/13/2017 Category: Service
Kelvin said the work they did didn't fix the issue with his vehicle. His vehicle had the same issues and the check engine light was on. His engine is over heating.
This review was collected via phone interview by Customer Research Inc.

SH
Summer H.
Loveland, CO
Toyota Sienna
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/08/2017 Category: Service
Summer said she was not happy with the work performed and the amount she was charged. She also said it was a very easy fix and they charged her 200 dollars for labor.
This review was collected via phone interview by Customer Research Inc.

SB
Shara B.
Loveland, CO
Buick Regal
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/18/2017
Disappointed on latest repairs
Having had three vehicles serviced by Metric, my level of trust in their accuracy of repairs and fairness has dropped. They've made assumptions that ended up being wrong rather than correctly diagnosing. This last visit, I was charged over $100 for diagnostics, that they wont apply to the cost of the repair. This repair that I was willing to try, may or may not help correct the problem. They should have done more to work out a fair way to get to the bottom of the issue with my vehicle.

TL
Tina L.
Fort Collins, CO
Chrysler Town
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/06/2016 Category: Service
Tina said she took her vehicle to this business and told them what was wrong with it. They charged her 30 dollars, and told her what she already new.
This review was collected via phone interview by Customer Research Inc.

Displaying all 6 Review