ReScore Reviews™ (1)
96% Would Recommend
Latest Review about 1 month ago
Victor, Loretta W.
03/21/2016 Category: Service
Victor said he appreciates the help this business provides him with.
08/14/2015 Category: Service
James said he was caught off guard by the price because he was not informed up front before they started working on the vehicle.
Dan M. from Metric Motors responded on 08/17/2015
- Please accept our apologies.We always try to estimate our diagnostic charges as best we can before we begin, but sometimes we just don't know what to expect until we start looking.
- I'm glad we were able learn that the engine had siginificant internal problems quickly, before we had spent too much time on James' car.
- Although our technician had spent almost an hour on it, we felt bad for James and only charged of 1/2 hour, since he had just had a friend install the engine.
- I do hope that being able to use one of our courtesy Loaner Cars while James' car was in our shop, helped ease the $50 of diagnostic service that we did charge for.
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