Metro Kia of Madison


Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

2017 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
92% Would Recommend
Latest Review 3 days ago
ROBERTA B. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic!"
Everyone went over and above to get me the car I wanted and to make my experience stress free. Forget the other dealerships and go straight to Metro Kia. You will not be sorry!
Vehicle: Kia Sportage
Category: Sales
Sales Date: 12/07/2017
Review Created: 12/14/2017 03:16 PM
DARLENE D. on 12/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Slow"
Didn't have paperwork ready
Vehicle: Kia Niro
Category: Sales
Sales Date: 12/07/2017
Review Created: 12/13/2017 07:20 PM
ROCHELL K. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Very friendly
Vehicle: Nissan Altima
Category: Sales
Sales Date: 12/04/2017
Review Created: 12/12/2017 03:52 AM
Lloyd G. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lloyd said he has had no problems with this business. They sold him a good vehicle and have stood behind it. It has been a good experience.
Category: Service
Service Date: 11/30/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
TIM M. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car repair"
They worked with our time schedule. We are very happy with the service.
Vehicle: Kia Soul
Category: Service
Service Date: 11/29/2017
Review Created: 12/11/2017 08:12 AM
JESUS S. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service. "
From beginning to end, this was a great team to work with. Highly recommended.
Vehicle: Toyota Avalon Hybrid
Category: Sales
Sales Date: 12/05/2017
Review Created: 12/10/2017 08:35 PM
CAROLYNN R. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Place"
Covered all of my issues/ concerns. Made me laugh.
Vehicle: Kia Soul
Category: Sales
Sales Date: 11/25/2017
Review Created: 12/10/2017 09:04 AM
JOEL B. on 12/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"oil change"
wish you suttle sevrice had better hours
Vehicle: Kia Sorento
Category: Service
Service Date: 11/30/2017
Review Created: 12/06/2017 03:31 PM
Jason B. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jason said the staff have been great to work with. There were no issues.
Category: Service
Service Date: 11/30/2017
Review Created: 12/06/2017
This review was collected via phone interview by Customer Research Inc.
PATRICK M. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Company"
We are very pleased with the service we received during our visits to Metro Kia. The staff is friendly, knowledgeable and efficient.
We are very happy with Metro Kia.
Vehicle: Kia Optima
Category: Sales
Sales Date: 11/28/2017
Review Created: 12/04/2017 12:05 PM
Marco B. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Marco's wife. She said this business was great. Tony helped with the financing and she got her vehicle in her price range. Everyone was great.
Category: Service
Service Date: 12/01/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
DAWN A. on 12/02/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Too much to explain "
Someone can call me.608 279 3416
Vehicle: Kia Sorento
Category: Service
Service Date: 12/01/2017
Review Created: 12/02/2017 08:19 PM
LEANNA S. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
Quick turnarounds for recall visit
Vehicle: Kia Soul
Category: Service
Service Date: 11/30/2017
Review Created: 12/02/2017 04:47 PM
DAWN K. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
service fast and customer service excellent...BUT was I suppose to get car wash free?
Vehicle: Kia Soul
Category: Service
Service Date: 12/01/2017
Review Created: 12/02/2017 04:45 PM
JOSEPH G. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience."
Going to this Kia dealership has always been a pleasant experience. Sales or service they are great.
Vehicle: Kia Soul
Category: Service
Service Date: 11/30/2017
Review Created: 12/02/2017 08:41 AM
BARBARA M. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very courteous and helpful "
Love the fact that a email is sent to remind me of my appointment. Once you get there, all the staff is very friendly and helpful. The service is fast, plus the chocolate chip cookies are good. So glad I bought my Sportage from you.
Vehicle: Kia Sportage
Category: Service
Service Date: 11/30/2017
Review Created: 12/02/2017 04:05 AM
MARY U. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very appealing service!"
Got the job done quick (within the allotted time slot) and I appreciate the vaccuming and window cleaning. Thank you!
Vehicle: Kia Optima
Category: Service
Service Date: 11/28/2017
Review Created: 11/30/2017 06:30 AM
TRACY Z. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First service appointment"
Fantastic! Even fixed a factory recall.
Vehicle: Kia Sorento
Category: Service
Service Date: 11/28/2017
Review Created: 11/29/2017 06:14 PM
JENNIFER W. on 11/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Great accommodations and service
Vehicle: Kia Forte
Category: Service
Service Date: 11/20/2017
Review Created: 11/27/2017 06:23 PM
JEREMY S. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"30k service"
Great and timely service
Vehicle: Kia Sedona
Category: Service
Service Date: 11/22/2017
Review Created: 11/24/2017 12:41 PM
Displaying Review 1 - 20 of 2017 in total