Metro Kia of Madison


Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

2096 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
93% Would Recommend
Latest Review about 20 hours ago
DIANE M. on 02/23/2018
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"WelcomingQ"
very welcoming, very nice lounge while waiting with complimentary coffee, cookies popcorn, etc. everyone is very friendly!!!
Vehicle: Kia Sorento
Category: Service
Service Date: 02/22/2018
Review Created: 02/23/2018 06:56 PM
JOHN G. on 02/22/2018
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"Oil change"
Everyone was very friendly. They got me in and out in a very short amount of time. Very pleased with the service
Vehicle: Kia Sportage
Category: Service
Service Date: 02/21/2018
Review Created: 02/22/2018 06:41 PM
Allen K. on 02/15/2018
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Allen said he was satisfied.
Category: Service
Service Date: 02/13/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
TODD B. on 02/11/2018
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"Clean. Efficient"
Good experience overall
Vehicle: Kia Sorento
Category: Service
Service Date: 02/09/2018
Review Created: 02/11/2018 05:14 AM
KIMBERLY T. on 02/10/2018
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"Great customer service "
Service department is so nice to work eith.
Vehicle: Kia Optima
Category: Service
Service Date: 02/09/2018
Review Created: 02/10/2018 04:11 PM
JAY J. on 02/09/2018
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"Sedona oil change"
Excellent service, great waiting room for my 13 month old. Awesome, friendly people! Levi was the guy who took care of me, very nice and friendly and knowledgeable.
Vehicle: Kia Sedona
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018 06:54 AM
ELIZABETH F. on 02/06/2018
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Have to return to fix problem"
Brought my 2014 Kia Soul in for a recall, a check engine light & replacement bulbs. I need to return again because the check engine light is still on.
Vehicle: Kia Soul
Category: Service
Service Date: 02/01/2018
Review Created: 02/06/2018 12:54 PM
Joseph R. on 02/06/2018
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Joseph said he had no problems with his service.
Category: Service
Service Date: 02/02/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Andrew O. on 02/06/2018
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Spoke with Andrew. He said the service was convenient. He was satisfied.
Category: Service
Service Date: 02/02/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Amy G. on 02/06/2018
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Amy said this business was able get her in at the last minute for an oil change and recall.
Category: Service
Service Date: 02/02/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Kristen M. on 02/06/2018
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Kristen said the business was friendly. They were prompt. They were nice. They were very helpful. She drives 30 min to have her vehicle serviced by the business.
Category: Service
Service Date: 02/02/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Audrey M. on 02/06/2018
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Audrey said everyone was very friendly. Keith came out several times to let her know what was going on. He let her know what was making the noise, and told her it was not necessary to repair the issue at this time. The oil change and other things she had done were reasonably priced compared to other businesses in the area.
Category: Service
Service Date: 01/31/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
THOMAS B. on 02/05/2018
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"very clean and frendlythe only thing I dont like is the very unconfortable chairs in waiting area to low to the floor and hard"
overall its a nice place employees are very friendly no complaints
Vehicle: Kia Sportage
Category: Service
Service Date: 02/02/2018
Review Created: 02/05/2018 10:42 AM
Robert V. on 02/05/2018
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Robert said the business is great. Everyone was very polite. They did everything he asked, and they provided a shuttle service.
Category: Service
Service Date: 02/01/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
DAWN W. on 02/03/2018
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"whinning noise"
They got me in and out I about 11/5 hours. That was with finding out what was wrong and fixing the problem. Great job
Vehicle: Kia Sorento
Category: Service
Service Date: 02/02/2018
Review Created: 02/03/2018 06:20 PM
RYAN S. on 02/02/2018
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"Simply the best"
Drake and his team do a great job of quickly providing services as well as showing me the latest and greatest in the Kia world. The new virtual test drive was great.
Vehicle: Kia Soul
Category: Service
Service Date: 01/31/2018
Review Created: 02/02/2018 08:12 AM
HOPE D. on 02/02/2018
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"Prompt, Excellent Service"
My car broke down. Kia staff was very helpful and got to my car right away. They even kept it overnight to ensure the problem was resolved versus sending me home with a 'probably fixed car. Best of all... no expense to me cuz kia warranty rocs!
Vehicle: Kia Optima Hybrid
Category: Service
Service Date: 01/31/2018
Review Created: 02/02/2018 05:27 AM
Maureen T. on 02/01/2018
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Maureen said she would recommend this business.
Category: Service
Service Date: 01/31/2018
Review Created: 02/01/2018
This review was collected via phone interview by Customer Research Inc.
Roger L. on 02/01/2018
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Roger said everything went well, and the prices were better than last year.
Category: Service
Service Date: 01/31/2018
Review Created: 02/01/2018
This review was collected via phone interview by Customer Research Inc.
ALFRED H. on 01/31/2018
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"Excellent as always!"
Smooth, friendly process with great communication and car servicing
Vehicle: Kia Optima
Category: Service
Service Date: 01/30/2018
Review Created: 01/31/2018 04:26 PM
Displaying Review 1 - 20 of 2096 in total