Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

2358 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
93% Would Recommend
Latest Review 1 day ago

Reviews


MJ
MARCUS J.
Elk Grove, CA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Excellent Service
Metro Kia is the place I always go for any of my car's needs now. The staff is friendly and always goes above and beyond to meet my needs. I asked for a quote to fix a few things on my car and they provided it no hassle as well as completing my oil change.

CN
Cody N.
Sun Prairie, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Cody said that he has never had a problem with the place.
This review was collected via phone interview by Customer Research Inc.

CS
CAROL S.
Stoughton, WI
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Visit
Great customer service

LR
Linde R.
De Forest, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Linde said they are quick and easy to get in and out. Also she has not had any issues with them.
This review was collected via phone interview by Customer Research Inc.

TR
Thomas R.
Baraboo, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Thomas said he just had an oil change. They work with his schedule and get him in quickly. He has never had any problems with them.
This review was collected via phone interview by Customer Research Inc.

JM
JAMES M.
Madison, WI
Kia Forte
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2018 Category: Service
Great local service
I found trying to book an appointment online frustrating and problematic. But once I called Metro Kia and spoke to a local service rep the appointment was made quickly. The service I received when I arrived for my appointment was friendly, efficient and quick.

MD
MICHELLE D.
Portage, WI
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Sales
Great sales and support staff
Katie is a great sales Woman , very polite easy to work with and went out of her way to make the purchase comfortable and enjoyable. Your lucky to have such a good staff member.

Verified Customer
Madison, WI
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
The Best!
Great service as always. Always helpful and friendly.

TH
Tracy H.
Madison, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Tracy said the business took care of the vehicle. She will recommend them to others.
This review was collected via phone interview by Customer Research Inc.

BG
BRUCE G.
Deerfield, WI
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Oil Change
Metro charges a very fair price for its oil change and tire rotational. The free car wash is a definite plus. I waited for this service, and they missed the targeted time frame by over 15 minutes.

DS
Davron S.
Madison, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Davron said he was treated well. The employees provided awesome customer service. He was very happy with his service.
This review was collected via phone interview by Customer Research Inc.

KN
Kevin N.
Madison, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Kevin said the business greeted him well and they took care of his vehicle and they even washed the vehicle. It was great service,
This review was collected via phone interview by Customer Research Inc.

LS
Laurene S.
Deerfield, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Laurene said she was treated fair. The business was real thorough and explained the issues that needed attention. They went over all the options that she has to fix them.
This review was collected via phone interview by Customer Research Inc.

KS
Karel S.
Portage, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Karel said the business is the closest to her home and the employees were friendly.
This review was collected via phone interview by Customer Research Inc.

CF
CAROL F.
Beloit, WI
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Sales
satisfaction
Ron Walker and Braden were both friendly and efficient.

RH
ROBERT H.
Sun Prairie, WI
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Service
My car was checked in on time and finished way a head of the estimated time. Great service advisor who obviously enjoyed her job.

Verified Customer
Stoughton, WI
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Great service..on time
Great service...on time...friendly...what more can you ask..

BR
BRENDA R.
Sun Prairie, WI
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Oil change
I brought my car in for an oil change and tire rotation. The service department was honest with me about the safety inspection. I'll definitely be back.

JM
JERRY M.
Monona, WI
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Perfect
Tire purchase and installation went as anticipated.

Verified Customer
Madison, WI
Kia Soul
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018 Category: Service
I love everything but the tv
Seriously, Fox News is offensive. They aren’t a real news station and have no journalistic integrity. They admit they are just an entertainment channel. It would be nice to watch a real news station while waiting for my car.