Metro Kia of Madison


Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1956 Reviews

ReScore Reviews™ (1)

ReScore
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Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
92% Would Recommend
Latest Review 2 days ago
BRANDT W. on 10/19/2017
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"Prompt service"
Service was prompt and friendly.
Vehicle: Kia Soul
Category: Service
Service Date: 10/17/2017
Review Created: 10/19/2017 06:42 PM
TERRENCE M. on 10/18/2017
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"Help when needed "
The service staff at Metro KIA of Madison is a reliable bunch. If ever I’m having an issue, I can call and schedule an appointment, sometimes within the same day, and they always come through with a solution.
Vehicle: Kia Optima
Category: Service
Service Date: 10/16/2017
Review Created: 10/18/2017 03:21 PM
KEVIN Y. on 10/18/2017
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"Excellent customer care "
I love the place Alex lawless and tony are some great people took excellent care of my family thanks.
Vehicle: Volkswagen Tiguan
Category: Sales
Sales Date: 10/11/2017
Review Created: 10/18/2017 03:17 PM
Eleanor S. on 10/17/2017
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Eleanor said the repairs were done in a timely manner.
Category: Service
Service Date: 10/16/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
JIM S. on 10/16/2017
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"Service Dept."
Great Service and a Freindly Client Relationship
Vehicle: Kia Forte
Category: Service
Service Date: 10/13/2017
Review Created: 10/16/2017 05:30 AM
Amy G. on 10/16/2017
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Amy said the business is very personable. They followed up with her and provided her with updates.
Category: Service
Service Date: 10/13/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
ANN E. on 10/15/2017
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"Oil change & other services"
great job
Vehicle: Kia Spectra
Category: Service
Service Date: 09/29/2017
Review Created: 10/15/2017 07:34 AM
JESTINE A. on 10/12/2017
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"Friendly, Fast, and Clean."
I will be back.
Vehicle: Kia Optima
Category: Service
Service Date: 10/11/2017
Review Created: 10/12/2017 02:29 PM
TRACEY S. on 10/11/2017
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"I like the service."
Im happy. Another local Kia dealer wanted to charge me an extra 150 dollars labor to install filters while I was getting the oil changed . Im glad that didnt happen here as it shouldnt.
Vehicle: Kia Soul
Category: Service
Service Date: 10/09/2017
Review Created: 10/11/2017 02:31 PM
Michael G. on 10/11/2017
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Spoke with Bonnie. She said she didn't have any complaints about her service.
Category: Service
Service Date: 10/10/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Tracy H. on 10/11/2017
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Tracy said everything was done quickly and efficiently.
Category: Service
Service Date: 10/09/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Patricia C. on 10/11/2017
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Patricia said she was satisfied with the service.
Category: Service
Service Date: 10/06/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
CHERYL E. on 10/10/2017
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"Friendly and helpful staff."
The staff was very helpful and friendly. I would suggest however that when they change settings and seat position s that return them to how they were.
Vehicle: Kia Soul
Category: Service
Service Date: 10/07/2017
Review Created: 10/10/2017 06:27 PM
SCOTT C. on 10/10/2017
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"Good Service"
Metro Kia of Madison makes it easy to get service. Call in was simple and the service was done ahead of the scheduled time.
Vehicle: Kia Sorento
Category: Service
Service Date: 10/09/2017
Review Created: 10/10/2017 02:50 PM
JESSICA S. on 10/10/2017
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"Visit for Oil Change"
They got me in and out as fast as they could. Friendly employees and nice clean environment. I especially like the children's room. My 19 month old is able to play most of the time we are there.
Vehicle: Kia Optima
Category: Service
Service Date: 10/07/2017
Review Created: 10/10/2017 02:18 PM
LEANNA S. on 10/08/2017
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"Friendly service"
Efficient & nice folks
Vehicle: Kia Soul
Category: Service
Service Date: 10/05/2017
Review Created: 10/08/2017 07:58 AM
SHERRY F. on 10/07/2017
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"Good oil change as usual."
Nice oil change. Nice car wash.
Vehicle: Kia Soul
Category: Service
Service Date: 10/05/2017
Review Created: 10/07/2017 06:29 PM
Susan O. on 10/07/2017
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Susan said she had a little problem with the bill. She did complain about it, and they reduced it.
Category: Service
Service Date: 10/02/2017
Review Created: 10/07/2017
This review was collected via phone interview by Customer Research Inc.
Sharon J. on 10/04/2017
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Sharon said the service at this business is great. The people are friendly, polite and informative.
Category: Service
Service Date: 10/02/2017
Review Created: 10/04/2017
This review was collected via phone interview by Customer Research Inc.
PAUL G. on 10/03/2017
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"customer service outstanding"
Customer service outstanding, rest room emaculate.Waiting room excellantly equiped with two tv's. Lost of reading material, WIFI equipped.
Vehicle: Kia Sorento
Category: Service
Service Date: 10/02/2017
Review Created: 10/03/2017 05:50 PM
Displaying Review 1 - 20 of 1956 in total