96% Would Recommend
Latest Review 10 days ago
Brittney K. on 10/09/2017
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Brittney said there was a little mix up with the quote. They gave her mom a discount at the end and it turned out fine.
Vehicle: Toyota RAV4
Category: Service
Service Date: 09/25/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Deb and Rich C. on 10/07/2017
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"On the road again"
We had a hundred mile trip planned and were nervous about the road-worthiness of our auto. Genin's was able to fit us in at the last minute. They diagnosed and fixed the problems on the same day and had us ready to go the next day.
Vehicle: Toyota Avalon
Service Date: 09/26/2017
Review Created: 10/07/2017 09:15 PM
Terry C. on 09/25/2017
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Terry said this business did excellent work.
Vehicle: Ford F-150
Category: Service
Service Date: 09/15/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Lynette N. on 09/11/2017
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Lynette said she was very pleased with the service. The work was good and it was done promptly.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Laurel M. on 09/08/2017
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"Efficient, friendly, very helpful"
Helped me out within 24 hours with efficient and honest service
Vehicle: Hyundai Tucson
Service Date: 08/10/2017
Review Created: 09/08/2017 09:38 PM
JENNY J. on 09/02/2017
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"Excellant Car Repair and Service"
I have know Rick, the owner, for 40 years. I trust completely his entire shop for excellent care, advise and repairs. The entire staff are so helpful and explain everything you need to ensure a safe vehicle. No repair is done without discussing thoroughly what is to be done and approval. I high recommend Genin's Autocare who provide quick turnaround, usually within a day! Also loaner cars and even delivered when I could not get there from work. Keri-Jo is the best to work with ever as well as Brooke and entire staff.
Vehicle: Mazda Mazda6
Service Date: 08/23/2017
Review Created: 09/02/2017 05:56 AM
Michael B. on 08/31/2017
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Michael said everyone at this business was accommodating, cordial and efficient.
Vehicle: Porsche Cayman
Category: Service
Service Date: 08/29/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Jenny J. on 08/29/2017
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"Awesome, Friendly Service"
Genin's took wonderful car of one of my cars with fast, honest service. Keri-Jo, was so helpful, knowledgeable providing quick service, loaner cars and even delivery in a pinch. Everyone works together to make it a good experience. To have all service records in one spot really helps when selling to a new owner and recommending to continue service with Genins.
Service Date: 08/22/2017
Review Created: 08/29/2017 07:43 AM
John N. on 08/27/2017
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"great people"
take good care of my wife's car. that's priceless.
Vehicle: Honda Element
Service Date: 08/25/2017
Review Created: 08/27/2017 04:29 PM
Rick G., President at Genins Autocare responded on 08/28/2017

John
She skipped out on her Hulk picture.
We greatly appreciate your business.
Thank you! 

Rick T Genin
President
608-238-1088
Elizabeth A. on 08/27/2017
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"The People who are caring and so knowledgable."
You're wonderful!
Vehicle: Honda Fit
Service Date: 08/25/2017
Review Created: 08/27/2017 07:42 AM
Rick G., President at Genins Autocare responded on 08/28/2017

Elizabeth
We greatly appreciate your business.
Thank you! 

Rick T Genin
President
608-238-1088
Bill P. on 08/26/2017
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"GENINS SERVICE..."
FABULOUS AS USUAL.....
Vehicle: Chevrolet Suburban
Service Date: 08/24/2017
Review Created: 08/26/2017 03:41 PM
Rick G., President at Genins Autocare responded on 08/28/2017

Patty & Bill
See you next week.
We greatly appreciate your business.
Thank you! 

Rick T Genin
President
608-238-1088
Jerry H. on 08/25/2017
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"Great Staff"
As a long time customer of Gennis I value the excellent service I receive form the staff. They are friendly,, helpful and most importantly, competent.
Not only a great service station but a great small business.
Vehicle: Lexus RX 400h
Service Date: 08/23/2017
Review Created: 08/25/2017 08:36 AM
Rick G., President at Genins Autocare responded on 08/28/2017

Jerry
We greatly appreciate your business.
Thank you! 

Rick T Genin
President
608-238-1088
John N. on 08/25/2017
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"great people"
fixed right the first time!
Vehicle: Chevrolet Blazer
Service Date: 08/23/2017
Review Created: 08/25/2017 05:10 AM
Rick G., President at Genins Autocare responded on 08/28/2017

John
We greatly appreciate your business.
Thank you! 

Rick T Genin
President
608-238-1088
Jack D. on 08/22/2017
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Jack said when he took his vehicle into this business he told them he was getting a signal about the battery. They said they would check the battery. When he got his vehicle back he was still getting the same signal and they never said anything. The staff should have followed up because it wound up being the battery in his key. He has always gotten good service from them.
Vehicle: Honda Odyssey
Category: Service
Service Date: 08/16/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
Beth B. on 08/22/2017
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Beth said it was excellent work. The people were nice. Everything was great.
Vehicle: Subaru Forester
Category: Service
Service Date: 08/16/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
Georgiana P. on 08/20/2017
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Georgiana said they are good and honest people. Her vehicle was making a really loud noise. She was alarmed and thought it could be something really major. She called this business. They told her to come in first thing the following morning. It took about an hour. The job was not major and it did cost $70. They did a great job.
Vehicle: Subaru Outback (Natl)
Category: Service
Service Date: 08/10/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT and CAROL P. on 08/17/2017
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"Dependable Service"
Genin's delivers consistently good service and repairs at reasonable prices. They are not the fanciest place--no warm cookies and hand massages--but they are honest, friendly, and skilled at automotive service.
Vehicle: Toyota Prius
Service Date: 08/14/2017
Review Created: 08/17/2017 04:59 AM
Rick G., President at Genins Autocare responded on 08/28/2017

Robert
We greatly appreciate your business.
Thank you! 

Rick T Genin
President
608-238-1088
Blair M. on 08/13/2017
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"Good service, good people"
Appreciate your helpfulness
Vehicle: Volvo S80
Service Date: 07/18/2017
Review Created: 08/13/2017 04:57 AM
Rick G., President at Genins Autocare responded on 08/28/2017

Blair
We greatly appreciate your business.
Thank you! 

Rick T Genin
President
608-238-1088
Tony Z. on 08/11/2017
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"Very kind customer service and honesty."
When it come to vehicles most of us know very little so we need to trust our mechanics!
Vehicle: Toyota Sienna
Service Date: 08/09/2017
Review Created: 08/11/2017 04:36 AM
Rick G., President at Genins Autocare responded on 08/28/2017

Tony
We greatly appreciate your business.
Thank you!

Rick T Genin
President
608-238-1088
Libby A. on 08/10/2017
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"Great service with a smile! "
I had a great experience at Genin's as always. Staff are friendly and knowledgeable!
Vehicle: Honda Fit
Service Date: 08/08/2017
Review Created: 08/10/2017 06:42 AM
Rick G., President at Genins Autocare responded on 08/28/2017

Libby
We greatly appreciate your business.
Thank you!

Rick T Genin
President
608-238-1088
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