Reviews
CC
Cathleen C.
Madison, WI
Honda Fit

04/11/2021
They do what you ask
After only being driven 100 miles in the last two years, I knew my car needed attention. I asked for it to be back to optimal function. Now I have new tires, fresh fluids, replaced belts that were cracked and confidence when I drive it. I was contacted during the process and given the opportunity to put some things on the “keep an eye on it” list. Always can count on Genins for professional and friendly service.
Recommended
TW
Tommy W.
Schofield, WI
Chevrolet Avalanche

04/09/2021
The best customer service experience ever
I am not from Madison . I am from 3 hours north. I have been here for 7 months with my son he is 2 and is in need of a kidney transplant. The last thing I needed was car trouble. After calling around I called genin's they got me in right away gave me a loaner car and call with a great estimate. And after all was said and done applied discounts . All in the same day thank you and your team 🙏 for being there in these troubled time genin's .
Recommended
WB
William B.
Madison, WI
Subaru Legacy

04/08/2021
Prompt, excellent service
Prompt and efficient service on tire maintenance covered by manufacturer warranty.
Recommended
Verified Customer
Madison, WI
Honda Civic Si

04/08/2021
Prompt and Effective
Genin's switched over the seasonal tires and wheels on my car.
The job was done quickly, and the price was OK with me.
They have done work on another vehicle with the same result.
The job was done quickly, and the price was OK with me.
They have done work on another vehicle with the same result.
Recommended
DS
David S.
Madison, WI
Ford Escape

04/07/2021
Service
I always have gotten great and friendly service at an affordable price.
Recommended
Verified Customer
Beaver Dam, WI
Honda CR-V

04/02/2021
No appointment. Short notice service. Timely.
I needed service done and they were able to accommodate. Friendly staff, and what they said they were going to do, they did. Prices were acceptable and accurate. Highly recommended. I plan to be back!
Thanks!
Thanks!
Recommended
Verified Customer
Madison, WI
Honda Odyssey

03/20/2021
Great service
Keri Jo was wonderful. She took time to explain the work that was done on our car and addressed our questions about repair options.
Recommended
Rick G., President from Genin's Autocare responded on 03/22/2021
Appreciate your business.
Thank you
President
608-238-1088
Verified Customer
Madison, WI
Volkswagen New Beetle Coupe

03/19/2021
Best mechanics in Madison!!!!!
The gals and guys at Genin’s are competent, courteous and professional!!!!
Recommended
Rick G., President from Genin's Autocare responded on 03/22/2021
Sheila
Appreciate your business.
Thank you
President
608-238-1088
Verified Customer
Madison, WI
Toyota Highlander

03/17/2021
Very friendly and helpful
The crew at Genin’s was responsive and worked to fit me into their busy schedule. I trust their reputation to give me honest reliable service.
Recommended
Rick G., President from Genin's Autocare responded on 03/22/2021
Appreciate your business.
Thank you
President
608-238-1088
JB
Jane B.
Madison, WI
Honda Civic Cpe

03/17/2021
Friendly and efficient
I recently moved into the city and wondered where to take my car. I went to Genin’s and while my repair wasn’t a big one, I was impressed with their friendliness and professionalism, as well as good value for the work done. I’ve happily found my new garage.
Recommended
Rick G., President from Genin's Autocare responded on 03/22/2021
Jane
Appreciate your business.
Thank you
President
608-238-1088
RM
Raymond M.
Belleville, WI
Subaru Forester

03/16/2021
Always a great experience! Never disappoints!!
I've been a part of Genins since they opened and will continue to be for years to come! Hats off to the staff for being always there for me and my family. Thank you
Recommended
Rick G., President from Genin's Autocare responded on 03/22/2021
Mister Ray
Always good to see you.
Appreciate your business.
Thank you
President
608-238-1088
KL
Karen L.
Madison, WI
Honda CR-V

03/16/2021
Fast, Excellent, Honest Service
We realized on a Sunday night that our Honda CR-V had an oil leak, and were able to make an appointment online to have it checked out by Genin's the next morning. Genin's staff made a thorough examination of the engine, and determined that the only problem was a faulty oil filter (which had not been installed by them, by the way.) We had our vehicle back by the afternoon, with a total cost of $64. We're extremely happy with our service and highly recommend Genin's!
Recommended
Rick G., President from Genin's Autocare responded on 03/22/2021
Karen
Appreciate your business.
Thank you
President
608-238-1088
BL
Brian L.
Madison, WI
Acura TL

03/15/2021
Great First Visit
I had tires and rims purchased from Tire Rack delivered to Genin's for mounting.
They were friendly and professional and helped me solve a few issues that arose with an on line purchase. I will use them again!
They were friendly and professional and helped me solve a few issues that arose with an on line purchase. I will use them again!
Recommended
Rick G., President from Genin's Autocare responded on 03/22/2021
Brian
Appreciate your business.
Thank you
President
608-238-1088
ST
Sydney T.
Oshkosh, WI
Toyota Yaris

03/15/2021
Fast and Quality Service
I broke down in Madison as I was going out of town and AAA recommended I take my car to Genins Autocare. I had it towed there and they had it fixed within 1 day with great customer service, fast communication, and quality service. They also have a AAA discount on labor. I highly recommend if you are in need of service to your car!
Recommended
Rick G., President from Genin's Autocare responded on 03/22/2021
Sydney
Appreciate your business.
Thank you
President
608-238-1088
Verified Customer
Madison, WI
Toyota Camry Solara

03/11/2021
Thorough and efficient service. I was directed to another merchant who specialized in a particular repair and could do the repair for less. The repairs done by Genin's were done excellently and affordably.
See above.
Recommended
Rick G., President from Genin's Autocare responded on 03/22/2021
Appreciate your business.
Thank you
President
608-238-1088
Displaying Review 1 - 15 of 635 in total