Genins Autocare

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Have been getting cars serviced at Genin’s for years. Always fair, complete and polite - greatly appreciate having a trusted shop we like!

My go-to auto repair shop in Cambridge closed recently, so I called Genin's to have my upper and lower coolant hoses replaced after having purchased them online. I waited at Starbucks next door, which was convenient. I later authorized a pressure test because the technician noticed coolant leaking elsewhere. The test revealed that the radiator needed to be replaced. I was surprised because the radiator had been replaced only five years and 55,000 miles ago, but I took their word and authorized them to proceed with a new radiator from NAPA. Genin's gave me a loaner vehicle, which I returned the next day when they completed the repairs. My only criticism is that they technician did not remove the wrapped sticker/label off the lower hose. It may simply burn off over time, but I would have wanted more attention to detail. Overall, Genin's did a good job professionally and courteously, and I will likely return.

Genin's got me in on Christmas Eve, very nice to do so, wasn't able to fix my tire, but put on my spare to get me through the holiday OK.

Tianyi said he would recommend this business for service.

Pleased with quality of work and promptness of completion. Will come back as needed.

They were straight forward and clear with the issues and what they would recommend.

Andrew said that he would definitely recommend this business for service.

I think the communication in service at this business are very good. I also enjoy the fact that they are with in my neighborhood and are a local business.

Nathan said the business did a good job and everyone was very responsive.

Mark said the business was very friendly, courteous and helpful. However, he said the price was a little high.

Hatheway said the business is a good place. The did give her a quote and paperwork. Her vehicle was taken in right away. She has been waiting for a follow-up call for some other work.

Kimberly said the price for the diagnostics was too expensive.

Yu said he would recommend this business for service.

The folks at Genin's were professional and had a really fast turn around. They also communicated very well. My issue was both my key fobs stopped working. Turns out they needed new batteries and the contacts needed to be cleaned. They work great now, but the cost was about $150 even with a AAA discount, which seems a little high for new batteries and cleaning the contacts. Overall would still recommend them and will likely return myself.

Sidrad said the service was quick.

Jade said the staff were good and friendly. They didn't exactly find the problem with his vehicle, but they gave him useful information.

Matt said the service itself was completed quickly, but he had to wait longer for the diagnosis. Additionally, the key wasn't where they said it would be.

Gregg said when it came to quotations, they changed too many times, but the service was fine.

Jon said the employees were super nice, effective, and efficient. They were able to find a lot of problems. However, the price was kind of high.