Genins Autocare

I came in for an oil change (etc.), but my message--on the radio thing--still says "Change oil soon."
Also, you mentioned that the engine light is on. It's been on for a long, long time.
I remember the former owner telling me--three years ago--that it's always on, & that I needn't worry . . .
hmmm
evie robillard

Sandra said the staff provided good service.

I appreciate Genins clean detailed and I believe accurate service. But I am always disappointed that they have to go get the oil filter for my car and this doubles the time to get my oil changed. When scheduled in advance this should be ready. They also made recommendations to change cabin air filter but didn’t have that available it picked up when they picked up the oil filter so this could be done today so that is frustrating. They are always pleasant and professional just want to get everything done in one visit.

These folks work hard to try help customers with their auto problems. There service was extremely prompt and very professional.

I knew I needed brake service so I made an appointment. I dropped my car off when they opened. I appreciate that they had a loaner for me to go to work. There was verbal o.k. to do brake work if less than $300. I received the inspection results at noon. It found I needed suspension and major brake work done. It also found a coolant leak. It would be another $50 to find the leak. Due to the age, condition, and mileage of my car I declined the coolant test and all repairs. I decided to put money towards a newer car instead. I felt like the inspection was honest and pictures from the inspection were helpful.
I would suggest to Genin’s to offer reimbursement for the tests if the customer has the work done by you.

Patrick said this business did a good job overall. The service took longer than expected.

Robert said that he would recommend this business for service.

The staff were really sweet and even offered me a discount with AAA! Got my car done in a day as I asked and were available at all times of the day!

Able to get me in on short notice

Amy said she was over all happy with this business's service.

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Erick said they were nice people, it was a reasonable turn around time, and he got good service.

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Have been getting cars serviced at Genin’s for years. Always fair, complete and polite - greatly appreciate having a trusted shop we like!

My go-to auto repair shop in Cambridge closed recently, so I called Genin's to have my upper and lower coolant hoses replaced after having purchased them online. I waited at Starbucks next door, which was convenient. I later authorized a pressure test because the technician noticed coolant leaking elsewhere. The test revealed that the radiator needed to be replaced. I was surprised because the radiator had been replaced only five years and 55,000 miles ago, but I took their word and authorized them to proceed with a new radiator from NAPA. Genin's gave me a loaner vehicle, which I returned the next day when they completed the repairs. My only criticism is that they technician did not remove the wrapped sticker/label off the lower hose. It may simply burn off over time, but I would have wanted more attention to detail. Overall, Genin's did a good job professionally and courteously, and I will likely return.