At Michael's Volkswagen of Bellevue, we aim to make you part of our dealership family. We want our customers to have a fun car buying experience and an enjoyable service experience. At Michael's Volkswagen of Bellevue, we aim to make you part of our dealership family. We want our customers to have a fun car buying experience and an enjoyable service experience.
Verified CustomerHello Michael,
I wanted to apologize for the shuttle not picking you up. We are working on getting another shuttle going for the evening pick ups to insure that no one is left behind. I have also looked over and we addressed what was on the work order for your vehicle. Did the advisor miss something and not put it on the work order? I would like to extend a coupon for you to use when you want to have the Top timing cover repaired so it is not leaking oil on your serpentine/drive belt so it will stop making that noise when starting. Once again I apologize for not picking you up. If you have a uber receipt on your phone bring it in and I will be more than happy to apply that as a discount as well for that service.
Thank you,
David Jenkins
VW Service Manager
