Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

44 Reviews

100% Would Recommend
Latest Review about 18 hours ago

Reviews


BR
BLAZE R.
Western Springs, IL
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
I can walk there to pick my car up. The work is done right and for a fair price.
I have been using these guys for 40 years on several cars, both foreign and domestic. They are good at diagnosing problems and sticking with it until the problem is fixed. They don't "create work" in the sense that they fix what's broken but don't automatically look for stuff like the dealerships do. Their prices,say, compared to the BMW dealer is about one-half.

EH
EDWARD H.
Clarendon Hills, IL
Porsche Boxster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Consistently Meets Expectations
Fair quote. Project came in under the quote. Car rides better than it did 50k miles ago!

JB
John b.
Western Springs, IL
BMW M3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
John said Vince is a good guy and is considerate of his customers feelings.
This review was collected via phone interview by Customer Research Inc.

DM
Denise M.
La Grange, IL
MINI Cooper Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Denise said the staff is always good about explaining the details well. They have a certain type of vehicle, and the staff is knowledgeable, and it is always worth the drive. The prices are fair, and she will continue to use this facility.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
La Grange, IL
Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
John said he was happy with the employee's service.
This review was collected via phone interview by Customer Research Inc.

GS
GARY S.
La Grange Park, IL
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Great service
Henry inspected my car on short notice and had it repaired the next business day.
Great work and friendly local service.

MM
Mihajlov M.
Brookfield, IL
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Mihajlov said they did a very good job .
This review was collected via phone interview by Customer Research Inc.

DG
Don G.
Charles City, IA
BMW 528e
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Don said he's happy they are there and he will go again. They got it done as quickly as he could expect.
This review was collected via phone interview by Customer Research Inc.

TE
Tony E.
Western Springs, IL
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Tony said everything was fine. However, there was a mix up, and he received the wrong receipt for his work.
This review was collected via phone interview by Customer Research Inc.

DR
Dick R.
Hinsdale, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
40+ Years experience with Henry
I have used Henry & Henry and the predecessor entity, Mike & Henry for over 40 years for numerous auto repairs. All have been fair and honestly completed.

JA
Jeff A.
Illinois
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Jeff said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

KW
Kamorre W.
Chicago, IL
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Kamorre said Mike offered him a ride home and they provided good service.
This review was collected via phone interview by Customer Research Inc.

AS
Anthony S.
Illinois
Land Rover LR4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Anthony said the price was reasonable and the staff did a great job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MM
Mihajlov M.
Brookfield, IL
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Mihajlov said it was good service. The guys are okay. So far, there have been no problems. He suggests that they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.

DL
DOROTHY L.
Westmont, IL
Mercedes-Benz C230
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Recent service on my MB.
I feel very confident that they are genuinely honest and very efficient. Friendly and owner managed.

PJ
Phillis J.
Illinois
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Phillis said this business provided her very good service. They told her everything wrong with her vehicle and explained it in detail. They did very good work.
This review was collected via phone interview by Customer Research Inc.

BH
Beverly H.
La Grange, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2018
H & H Review
Very good - fair, honest, and on time. Also I know they will tell me when I do NOT need something. I have a 13 year old BMW X 5 and they always explain if i need something, and why. I appreciate the fact they take the time to listen to, and answer, my questions.

TC
TUN C.
Oak Brook, IL
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018
Oil change on BMW
The service excellent! The mechanic was on time with appointment. They finished the service within the estimated time period.

JV
Jacqueline V.
Western Springs, IL
Audi A4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2018 Category: Service
Jacqueline said the business did a good job. It was just a little pricey.
This review was collected via phone interview by Customer Research Inc.

MM
Mihajlov M.
Brookfield, IL
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Mihajlov said the business did a good and quick job. There was good communication and he got frequent updates on what was going on with his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 44 in total