Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

220 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


RC
Ron C.
East Wenatchee, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Ron said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Wenatchee, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Personalized and thorough
Mike and his team are thorough and dependable. If they find an issue during a regular inspection or oil change, they talk it over with me so I make the decision about repairs, and they made it easy to work repairs into my work schedule, helping with transportation to work.

RJ
Reiny J.
East Wenatchee, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Reiny said the service at the business was good and it was prompt. They fixed the vehicle and also gave him phone calls to update him on the process, to explain what they were doing, and what was wrong. He is very satisfied,.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Wenatchee, WA
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
John said the business performs quality work and is dependable.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Palisades, WA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Mike said the service was performed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

HL
Hal L.
Wenatchee, WA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Hal said that the place has always done a good job, he's been going there for fifty years and ought to know. He extends his thanks to Mike for the good service over the years.
This review was collected via phone interview by Customer Research Inc.

MW
Myrna W.
East Wenatchee, WA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Myrna said she was very happy with the service at this business. She was very happy with the person that shuttled her back and forth. The staff checked her brakes and they washed her vehicle. She was very pleased with their service.
This review was collected via phone interview by Customer Research Inc.

NP
Nicholas P.
Wenatchee, WA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Nicholas said when he walked into the business two people approached him right away. They got right into it, they were helpful, and he felt safe leaving his vehicle there. The business told him when it would be ready and when the day came it was just as they had said.
This review was collected via phone interview by Customer Research Inc.

AC
Anne C.
Wenatchee, WA
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Anne said the staff did what she wanted and was very informative. They made sure her vehicle was roadworthy and were very accommodating.
This review was collected via phone interview by Customer Research Inc.

CD
Chuck D.
Olympia, WA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Chuck said Mike dropped what he was doing and took care of him during his lunch hour. Chuck thanks him.
This review was collected via phone interview by Customer Research Inc.

DW
Dan W.
Copper Center, AK
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Dan said the business does good work. They are very thorough and he can trust them.
This review was collected via phone interview by Customer Research Inc.

LG
Linda G.
Washington
Lexus RX 450h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Linda said they are very nice people.
This review was collected via phone interview by Customer Research Inc.

DE
Diane E.
East Wenatchee, WA
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Diane said the staff went above and beyond to do the right thing.
This review was collected via phone interview by Customer Research Inc.

LC
Lan C.
Wenatchee, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Lan said that he would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DN
Dean N.
Wenatchee, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Dean said the business had the work done right away and it was done well.
This review was collected via phone interview by Customer Research Inc.

JC
Jeff C.
Entiat, WA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2018 Category: Service
Spoke with Wendy. She said the cost seemed a little high but the service was great.
This review was collected via phone interview by Customer Research Inc.

MJ
Marilyn J.
Chelan, WA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2018 Category: Service
Marilyn said everything was good.
This review was collected via phone interview by Customer Research Inc.

OM
Oscar M.
Wenatchee, WA
Ford Fusion
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/22/2018 Category: Service
Spoke with Oscar's son. He said the vehicle was brought in to this facility. The staff quoted a huge amount of money and he was told it would be fixed the next day. When he came to retrieve the vehicle, it had not been touched and he was being charged more money for it to sit there. He stated Oscar would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KS
Keanna S.
Washington
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Spoke with Eric. He said he appreciate the staff's willingness to work with him to install a part that he ordered.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Wenatchee, WA
Lincoln MKS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Paul said the business got his vehicle out at the time they said they would and for the cost they said it would be.
This review was collected via phone interview by Customer Research Inc.