Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

205 Reviews

99% Would Recommend
Latest Review 29 days ago

Reviews


JC
Jeff C.
Entiat, WA
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2018 Category: Service
Spoke with Wendy. She said the cost seemed a little high but the service was great.
This review was collected via phone interview by Customer Research Inc.

MJ
Marilyn J.
Chelan, WA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2018 Category: Service
Marilyn said everything was good.
This review was collected via phone interview by Customer Research Inc.

OM
Oscar M.
Wenatchee, WA
Ford Fusion
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/22/2018 Category: Service
Spoke with Oscar's son. He said the vehicle was brought in to this facility. The staff quoted a huge amount of money and he was told it would be fixed the next day. When he came to retrieve the vehicle, it had not been touched and he was being charged more money for it to sit there. He stated Oscar would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KS
Keanna S.
Washington
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Spoke with Eric. He said he appreciate the staff's willingness to work with him to install a part that he ordered.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Wenatchee, WA
Lincoln MKS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Paul said the business got his vehicle out at the time they said they would and for the cost they said it would be.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Wenatchee, WA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Tom said he needed a repair done right away, the staff told him they would have his vehicle ready the next day and they did. They were honest. It was a good business.
This review was collected via phone interview by Customer Research Inc.

HL
Hal L.
Wenatchee, WA
BMW X3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Hal said the service was good but took a long time is all.
This review was collected via phone interview by Customer Research Inc.

AT
Ann T.
Wenatchee, WA
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Ann said that the business fixed her a/c in her vehicle in two hours and she was happy with the service.
This review was collected via phone interview by Customer Research Inc.

DH
Doug H.
Wenatchee, WA
Nissan Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Doug said his problematic vehicle is working quite well now. He is very grateful to have Mike available to him.
This review was collected via phone interview by Customer Research Inc.

JW
Jerry W.
Wenatchee, WA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Jerry said he appreciates the great service at the facility, He stated he is always taken care of when going there.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
Las Vegas, NV
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
David said the business was pretty good.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Spanaway, WA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Scott said the employees took his vehicle right in and repaired the issues within a reasonable time frame.
This review was collected via phone interview by Customer Research Inc.

RT
Ray T.
Wenatchee, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Ray said this business has been servicing his vehicle for 40 years and he's always been happy with the service and price.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Wenatchee, WA
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Mark said this business told him to come down even though they were closed for the day. They repaired his vehicle at a great cost.. He appreciates the family owned business and will continue to be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

LC
Lan C.
Wenatchee, WA
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Lan said the service was very prompt, but there was a lack of explaining what was going on, and what was going to be done. Other than that, everything was great.
This review was collected via phone interview by Customer Research Inc.

NB
Nathan B.
Wenatchee, WA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Nathan said he has always received good service from the business.
This review was collected via phone interview by Customer Research Inc.

WS
Wayne S.
East Wenatchee, WA
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Wayne said the business takes care of him. They do a good job and managed to work him in for same day service. The business provides good, timely and well done services.
This review was collected via phone interview by Customer Research Inc.

HL
Hal L.
Wenatchee, WA
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Hal said he has the highest regard for Mike, Dick and J.R. The staff conduct themselves with the highest integrity. He has used this facility for over 60 year on numerous vehicles.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Wenatchee, WA
Mercury Montego
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Steve said he can count on the staff since they're very dependable.
This review was collected via phone interview by Customer Research Inc.

GI
Glen I.
Wenatchee, WA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Glen said he got right in to be seen. The vehicle was fixed correctly the first time, so everything was successful.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 205 in total