Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79
4.8

( 268 Reviews )

99% Would Recommend
Latest Review 30 days ago

Reviews


JP
Jon P.
Palisades, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Jon said this business is very quick and efficient. The staff is very friendly and helpful. Everything is working well and every time he goes there everything is easy on his part. He just has to pay and he's out.
This review was collected via phone interview by Customer Research Inc.

GJ
Greg J.
East Wenatchee, WA
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
brakes
my car feels great was in and out and very happy with the work done. Thank you!

Verified Customer
Wenatchee, WA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2019
Diligent people who want to do a good job
I brought my car (2001 Toyota Camry) in to have my clutch, oil pan gasket, and valve cover gasket replaced, in addition to ordering some other miscellaneous repairs.

The repairs were completed within a week. When I picked up my car, the clutch felt a little off-the pedal did not follow my foot up immediately from the floor. Due to my ignorance of the correct function of new clutches, I assumed that this was normal. I did not mention this issue to the mechanics at Mike Wolfe. About one week after, the check engine light came on, and I called Frank to alert him. He promptly told me to bring my car in, and I did so. He provided me with transportation back to my workplace, which I greatly appreciated. My car was in the shop for about 6 days. Frank kept me up-to-date on everything via text, and let me know that he needed to replace the master and slave clutch cylinders. I gave him the go-ahead, and he replaced them as soon as the parts arrived. The same day, Mike Wolfe went a driver to pick me up. I received my car, and I haven’t had any further issues-in fact, it has driven quite well.

In sum, although I received my car back the first time with a malfunctioning clutch due to the work by Mike Wolfe, Mike Wolfe promptly got the car back in and resolved the issue.

Thanks to Mike Wolfe for good service!

MD
Milton D.
Malaga, WA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Service
Milton said the service was good. The staff did what they said for a reasonable price. He liked the service.
This review was collected via phone interview by Customer Research Inc.

RL
Ross L.
Wenatchee, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
Ross said the staff did a good job. He stated they are always very careful to make sure he understands what they are doing and why. He also mentioned they go above and beyond to clean the interior of his vehicle.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Orondo, WA
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2019 Category: Service
John said that they are friendly and straightforward.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Wenatchee, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2019
Great service
I have been going to Mike Wolfe's for the last couple years. They are friendly, and knowledgeable. They are available for appointments, or even same day problem solving and fix. I would trust them with any vehicle.

RC
RON C.
Wenatchee, WA
Ford Windstar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019
GREATEST SERVICE
Mike Wolfe service was the greatest service I have had in 30 years, hands down. I will recommend the service to every one that needs great service. Everyone that works there is fantastic. I will be back another time if I need it.

DO
David O.
East Wenatchee, WA
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2019 Category: Service
David said he was not sure if his vehicle is still experiencing issues.
This review was collected via phone interview by Customer Research Inc.

DW
Dan W.
Copper Center, AK
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Dan said the business is good. They are prompt and follow up and keep the customer informed. He has good customer service. He stated the staff seems to be knowledgeable, polite and outstanding.
This review was collected via phone interview by Customer Research Inc.

FS
Fernando S.
Wapato, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Fernando said he appreciates and is thankful for the good service provided by this business. He also said they helped him out without an appointment and a staff member cleaned his vehicle.
This review was collected via phone interview by Customer Research Inc.

ER
Ethan R.
Wenatchee, WA
Pontiac Grand Am
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2019 Category: Service
Ethan said the service was decent overall.
This review was collected via phone interview by Customer Research Inc.

ER
Ethan R.
Wenatchee, WA
Pontiac Grand Am
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2019 Category: Service
Ethan said the service was decent overall.
This review was collected via phone interview by Customer Research Inc.

KW
Kevin W.
Wenatchee, WA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Kevin said that the business treats him like he is family.
This review was collected via phone interview by Customer Research Inc.

RC
Rod C.
Chelan, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Rod said the employees were able to get him in fast and it was a good deal.
This review was collected via phone interview by Customer Research Inc.

JT
Justin T.
Malaga, WA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Justin said the staff are fast and good to work with.
This review was collected via phone interview by Customer Research Inc.

MA
Michael A.
Wenatchee, WA
Dodge Shadow
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/14/2019
new fule pump
did not make it home had to tow home

RB
Rachel B.
East Wenatchee, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Rachel said the business did really great. They were able to get her vehicle in right away. The work was quick and they explained everything to her.
This review was collected via phone interview by Customer Research Inc.

BS
Brandi S.
Mansfield, WA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Outstanding service as always!
The whole crew at Mike Wolfe's are truly amazing! Since I moved to Wenatchee 5 years ago I have only brought my car to Mike's. Anytime I have had to bring my car in they have always done an outstanding job. This last time I went there was no exception they all went above and beyond to repair my car, and treated me more than just a customer. Thank you so much for what you all did for me you all are wonderful people! I will always go to Mike Wolfe for all my car repair needs!

TI
Terry I.
Spokane, WA
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Terry said the service provided by this business was very good.
This review was collected via phone interview by Customer Research Inc.

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