Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

283 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JI
JEREMIAH I.
Edmond, OK
Ford Cab & Chassis
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/29/2019
Polite Staff, Mediocre/Incomplete Service
Brought an older truck in for some basic service, fixing a mild fuel leak, checking brake leak and a general look over the truck. Fuel leak was fixed but due to a lack of parts, it took quite a while to get done. Asked a few times what the status was and just sourced a new fuel line myself. Older truck, to be expected and all that. Decided to fix brakes myself after mechanic gave an accurate diagnosis. During a test drive the shift solenoid was sticking, was apparently fixed for another $150.00 in work. Noticed the issue happening again and tracked down the original (1990) vacuum line that was tied to the solenoid. Replaced the line and fixed it myself. The line was dried, stretched, dirty and was cracked, not a special part yet it wasn't replaced. The solenoid itself is a readily available part and a common source of issues, seems to make sense to at the very least, suggest a replacement be installed.

Staff was friendly, easy to get ahold of and seemed to know what they were doing otherwise. Not sure if I could recommend a shop based on this experience. Seems like recommending a restaurant based on how easy it is to get parking.

TW
Tyrone W.
Oklahoma
Honda Odyssey
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/07/2018 Category: Service
Tyrone said he drove 2 hours to this facility to get a better deal, but he didn't get a better deal. He would not recommend this business because of the price change.
This review was collected via phone interview by Customer Research Inc.

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