Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

2029 Reviews

ReScore Reviews™ (46)

ReScore
Overall Rating 4.4782583/5Overall Rating 4.4782583/5Overall Rating 4.4782583/5Overall Rating 4.4782583/5rating 4.4782583
Original
Overall Rating 2.06522/5Overall Rating 2.06522/5rating 2.06522rating 2.06522rating 2.06522
92% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


MH
Michael H.
Brighton, MA
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Knowledgable, thoughtful employees
These guys do excellent work. Nick set me up with a free rental car while my car was in the shop, and he called twice to update me during this time. My car was in rough shape, and he handled several complications extremely kindly and professionally. I'll definitely trust Mirak Hyundai with my next auto needs.
JOHN G A. from Mirak Hyundai responded on 08/15/2019

Michael, Thank you very much for your 5 Star review. We are glad to have helped you & look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Arlington, MA
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
solid as ever
Quick to service the car, informative/responsive team as well
JOHN G A. from Mirak Hyundai responded on 08/14/2019

Thank you very much for your 5  Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

JS
James S.
Watertown, MA
2017 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Service surprisingly quick
I am pleased with the speed and efficiency of the service. I like the fact they update on the status of the repair promptly.
JOHN G A. from Mirak Hyundai responded on 08/14/2019

James, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

MG
Michael G.
Everett, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Great Service
The service dept. is great. They are so helpful. I have a pleasant place to wait on my car while it is being fixed.
JOHN G A. from Mirak Hyundai responded on 08/12/2019

Michael, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

SG
Susan G.
Bristol, NH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
great customer service
Mirak provided excellent customer service and followed up with emails to confirm the status of my vehicle while it was being serviced
JOHN G A. from Mirak Hyundai responded on 08/12/2019

Susan, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

LD
Lawrence D.
Burlington, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2019 Category: Service
Good service
Have bought many cars here
JOHN G A. from Mirak Hyundai responded on 08/11/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Belmont, MA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Extremely helpful
This was my first time I had service here.
Nick handled all my questions and work was done quickly. Extremely happy with my visit
JOHN G A. from Mirak Hyundai responded on 08/09/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

DE
David E.
Arlington, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Great service
Always courteous and knowledgeable
JOHN G A. from Mirak Hyundai responded on 08/09/2019

David, I would like to thank you for your kind words as well as your  5 Star review. We look forwrd to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

KM
Karen M.
Watertown, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2019 Category: Service
HELP
Considering the agent was alone and the place was packed. It was like a Saturday and not a Wednesday. He did an outstanding job.

Verified Customer
Stoneham, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Great service
Service was timely & courteous
JOHN G A. from Mirak Hyundai responded on 08/08/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Winchester, MA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Great service shop
Professional and friendly service. I will be back.
JOHN G A. from Mirak Hyundai responded on 08/08/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

CF
Cristina F.
Billerica, MA
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Service is excellent
Everyone is excellent especially Mike!
JOHN G A. from Mirak Hyundai responded on 08/08/2019

Christina, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Arlington, MA
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Xxx
Xxx
JOHN G A. from Mirak Hyundai responded on 08/08/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

MJ
Mary J.
Medford, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2019 Category: Service
timely service
work finished as told
JOHN G A. from Mirak Hyundai responded on 08/08/2019

Mary, Thank you very much for your feedback. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Newton, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Easy service scheduling, work done on time, excellent customer service
Great work - thanks
JOHN G A. from Mirak Hyundai responded on 08/07/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Arlington, MA
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
blank
Apparently, the title can be "blank."
JOHN G A. from Mirak Hyundai responded on 08/06/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

JE
Joseph E.
Cambridge, MA
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Great dealership
Great dealership!
JOHN G A. from Mirak Hyundai responded on 08/05/2019

Joseph, Thank you very much for your 5 Star rating & kind words. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

JO
Joanne O.
Cambridge, MA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Service was exemplary and prompt
When I called to book the service appointment, I was greet by Jeff who was very friendly and accommodating. Then, when I arrived to have the service performed, Nick was very professional and assuring. They treated me as if my car belonged to them. I will definitely return to Mirak Hyundai for all my car service needs. Thank you.
JOHN G A. from Mirak Hyundai responded on 08/05/2019

Joanne, Thank you very much for your kind words & your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

GS
George S.
Watertown, MA
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019 Category: Service
First service for new Kona
This was my first service for my 2019 Kona. Changed the oil, inspected vehicle, top off fluids and out the door in 45 minutes. This is my 3rd Hyundai and have been to Mirak many times with top-notch friendly service each time. Hat tip to Nick the Greek service dept.
JOHN G A. from Mirak Hyundai responded on 08/05/2019

George, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

LM
Lois M.
Farmington, CT
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/03/2019 Category: Service
Mike
Too busy and not pleasant.
JOHN G A. from Mirak Hyundai responded on 08/03/2019

Mike, I would like very much to discuss your service visit with us. You & I spoke many times during the repair process. If  there was an issue I wish you had let me know. Please let me know the best way to reach you.

John Aldinger
Service Director 
Mirak Hyundai