100% Would Recommend
Latest Review 4 days ago
Joe G. on 11/21/2017
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Joe said the service was good and the staff are a great bunch of people who take good care of their customers.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/16/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
James K. on 11/21/2017
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James said Mike went above and beyond to get things done for him. He did a very good job, got a loaner vehicle for him, and everything worked out fine.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/16/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
James R. on 11/16/2017
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James said this business is near his home which is a great convenience for him. The staff is very knowledgeable and trustworthy.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 11/08/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Brian C. on 10/31/2017
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"Best "
Finished my Transmission 300$ less than they thought, and was done in a few days
Service Date: 09/06/2017
Review Created: 10/31/2017 05:42 AM
Douglas B. on 10/27/2017
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Douglas said this business fixed his transmission, but now he has to go back because it's making a popping sound.
Vehicle: Nissan Versa
Category: Service
Service Date: 10/18/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
John H. on 10/26/2017
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John said he was happy with the service this business provided. The staff were great to work with and he thanked them for making everything as easy as possible.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 09/21/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Phil J. on 10/26/2017
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Spoke with Tracie. She said the facility always does a great job.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 09/20/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Sean B. on 10/24/2017
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Sean said he had a good experience with this business.
Vehicle: Chevrolet Caprice
Category: Service
Service Date: 10/17/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Michelle C. on 03/19/2017
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"Fast and affordable "
The guys at monroe transmission got me in right away and we're more than reasonable with pricing
Service Date: 03/16/2017
Review Created: 03/19/2017 09:23 PM
Erik S. on 12/27/2016
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" Rochester Premier transmission shop"
Our main purpose at Monroe Transmission and Service is to provide high quality auto repairs and superior customer service. Gaining trust and exceeding customers expectations is at the heart of our organization, as we give all customers an exceptional experience while having their vehicles serviced. We continue to strive to be a leading example in the auto repair industry and at the same time support our local community.
Service Date: 12/27/2016
Review Created: 12/27/2016 06:17 PM
Doug S. on 08/04/2016
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Doug said he had a new transmission installed and the business asked him to bring his vehicle back after two weeks so they could check it over to make sure everything is working correctly. He said he likes that this business took that extra step to make sure they did everything right.
Vehicle: Subaru Forester
Category: Service
Service Date: 08/01/2016
Review Created: 08/04/2016
This review was collected via phone interview by Customer Research Inc.
Fatia C. on 07/29/2016
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Fatia said everything worked out well at the business.
Vehicle: Ford Fusion
Category: Service
Service Date: 07/27/2016
Review Created: 07/29/2016
This review was collected via phone interview by Customer Research Inc.
Antonino G. on 07/29/2016
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Antonino said a man at this business was very informative and courteous.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 07/28/2016
Review Created: 07/29/2016
This review was collected via phone interview by Customer Research Inc.
Amy D. on 07/25/2016
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Amy said the business is quick, the prices are great and they got her vehicle done quickly.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 07/21/2016
Review Created: 07/25/2016
This review was collected via phone interview by Customer Research Inc.
Theresa C. on 07/25/2016
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Spoke with Stefanie. She said it was a great experience with Eric and his staff.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 07/23/2016
Review Created: 07/25/2016
This review was collected via phone interview by Customer Research Inc.
Izzy S. on 07/25/2016
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Izzy said the business had good service.
Vehicle: Saturn SW1
Category: Service
Service Date: 07/08/2016
Review Created: 07/25/2016
This review was collected via phone interview by Customer Research Inc.
Larry V. on 06/30/2016
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Larry said Eric is awesome, he was very pleased with everything, and he is planning to be loyal to them. They did an excellent job, the price was right and they were fantastic.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/29/2016
Review Created: 06/30/2016
This review was collected via phone interview by Customer Research Inc.
Pat M. on 06/30/2016
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Pat said his overall experience went well. Jeff was friendly. He was very happy.
Vehicle: Chevrolet RV Cutaway
Category: Service
Service Date: 06/28/2016
Review Created: 06/30/2016
This review was collected via phone interview by Customer Research Inc.
Steve B. on 06/27/2016
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Steve said this business told him the day before his vehicle was done that they would call him when it was ready. He ended up having to call and he found out his vehicle was finished on his own. That was the only thing he did not like, but everything else with his experience was fine.
Vehicle: Saab 9-3
Category: Service
Service Date: 06/23/2016
Review Created: 06/27/2016
This review was collected via phone interview by Customer Research Inc.
Vick S. on 06/27/2016
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Vick said he found this business online. The experience was great and they are professional.
Vehicle: Jeep Patriot
Category: Service
Service Date: 06/13/2016
Review Created: 06/27/2016
This review was collected via phone interview by Customer Research Inc.
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