business image

Morrie's 394 Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,497 Reviews)
69
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
53
Total ReScores
4.8
ReScore Average
69
Net Promoter Score ®

Business Details

About

Morrie's 394 Hyundai's newly remodeled dealership is conveniently located in Saint Louis Park, just 5 minutes west of Minneapolis. We offer a comfortable customer lounge, a separate kid's playroom, free Wi-Fi, and free shuttles during service. Morrie's 394 Hyundai's newly remodeled dealership is conveniently located in Saint Louis Park, just 5 minutes west of Minneapolis. We offer a comfortable customer lounge, a separate kid's playroom, free Wi-Fi, and free shuttles during service.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(952) 449-2000

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (US & Canada)
6661 Wayzata Boulevard Saint Louis Park, MN 55426
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,497 Reviews)

TL
gravatar
Thomas L.
Minneapolis, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/10/2023
0
Oil Change
My wife had our newly purchased Hyundai scheduled for an oil change. When the work was done, she asked if it was full synthetic oil used. The service writer couldn’t answer and then changed the invoice in front of her to add the full synthetic which was not on the invoice originally. We were told full synthetic was $99.00 and she was billed $145.00. I called to ask about this and was told the service manager would call me back. I’m still waiting, no call back to date. We want to understand the full scope of the work performed. I don’t believe they are honest and cannot communicate with each other and especially the customer. I will never recommend or use this location or any Morrie’s. Be aware! They are not customer focused.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.