Motorcars Of Lansing Inc

Average Score

3.6

(54 Reviews)

-38

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About

Here at Motorcars of Lansing & Kalamazoo, We're Home to Used Cars, Parts & Service, and Financing in MI
Those in search of a Chevrolet, Ford, CADILLAC, GMC and Jeep vehicle in Lansing, East Lansing, Mason MI and Charlotte MI don't need to look any further. Here at our dealership, we have a wide selection of vehicles to choose from, and a Here at Motorcars of Lansing & Kalamazoo, We're Home to Used Cars, Parts & Service, and Financing in MI
Those in search of a Chevrolet, Ford, CADILLAC, GMC and Jeep vehicle in Lansing, East Lansing, Mason MI and Charlotte MI don't need to look any further. Here at our dealership, we have a wide selection of vehicles to choose from, and a team of specialists who have the knowledge and expertise to assist you throughout your car buying experience. ...more

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Recent Reviews

Travis S.

Belmont, MI

09/27/2023

SHADY BUSINESS

I purchased a 2018 Expedition from them a few years back with around 35k miles. 3 days after purchase I noticed the AC stopped working. I brought it back and was told the issue was fixed. This was towards end of fall so we didn’t need to use the ac until the next spring. Once again, the ac stopped working. We took it back again and they said they topped it off with coolant but everything else looked great. At the beginning of this spring the ac once again stopped working. When I contacted them about this they said they were sorry, but there’s nothing they can do. We then took it to a (reputable) dealership who immediately let us know there was a leak and likely had been for quite sometime. When I let motor cars know that, they once again ignored me. Fast forward to this last week- we were just told that we need a brand new transmission. 2 years, needs a new ac, a new transmission and already had to have the sunroof replaced because that also broke. When dealing with their sales manager, George, I let him know I was going to express my experience with my network, to which he threatened to contact my company. He googled information about me to try and threaten me. Stalking customers seems like bad business to me. If you look online, you will also see there was a news article written about how they blackmailed a customer to take down a negative review. DO NOT BUY FROM ANY OF THESE DEALERSHIPS.

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