Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

169 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


DD
Danielle D.
Berlin, NH
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2019 Category: Service
Danielle said she has been going there for years. She said Mike can be difficult at times.
This review was collected via phone interview by Customer Research Inc.

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Lorraine S.
Berlin, NH
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Lorraine said she loves this facility because the owner is very fair and nice. He also gets the job done and she really appreciates all of his help.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 01/21/2019

Thank you for your continued patronage. We are just a phone call away anytime you need us.


ET
Eric T.
New Hampshire
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Eric said they are very smooth
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 01/21/2019

Thank you for giving Mr. Auto the opportunity help you. 


ME
Mike E.
Berlin, NH
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Mike said the service was great at the business.
This review was collected via phone interview by Customer Research Inc.

RC
Richard C.
Berlin, NH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Richard said the service was great. The employees are good, dependable and fast. They use brand new parts and he's been a customer for many, many years.
This review was collected via phone interview by Customer Research Inc.

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Steve D.
Milan, NH
Pontiac Aztek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Steve said it was pretty awesome.
This review was collected via phone interview by Customer Research Inc.

DO
Dawn O.
Berlin, NH
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Dawn said that the place was the best, she is brand new in town and is grateful she found them. She will recommend anyone to them and will be back in soon with her vehicle.
This review was collected via phone interview by Customer Research Inc.

EF
Eric F.
Berlin, NH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Eric said that the business is always good.
This review was collected via phone interview by Customer Research Inc.

RR
Ronald R.
Berlin, NH
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Ronald said the business is good to him and always treats him right.
This review was collected via phone interview by Customer Research Inc.

LR
Lawrence R.
Berlin, NH
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Spoke with Susan. She said they are always satisfied with the service. .
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 11/16/2018

Thank you Sue and Larry its always been a pleasure over the years. 


CM
Cecile M.
Berlin, NH
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Cecile said they are excellent, great and wonderful.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 11/16/2018

Thyank you for your kind words. Having you and Robert as neighbors and customers is great.


RL
ROBERT L.
Dummer, NH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Fast service 5 stars
Fast service, friendly personal, clean waiting area, low service charge for work Work done quickly clean .
Michael G., Co-owner from Mr. Auto responded on 11/12/2018

Thank you Butch, you and the Mrs. are top notch. 


DP
David P.
Berlin, NH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
David said they are the best facility around. He said he recommends them all the time.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 11/07/2018

Dave you are a true gentleman.  Thank you for your continued patronage.


CC
COLETTE C.
Berlin, NH
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Caron
I have always had great service here and have even been helped when I did not have an appointment but service was essential for safety. Would highly recommend them.
Michael G., Co-owner from Mr. Auto responded on 10/31/2018

Always a pleasure. Here to help anyway we can.


JM
JOHN M.
Berlin, NH
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018
Outstanding Service
Great Maintenance Services on all my cars. Honest, Professional, and personalized customer services. No one better in the Berlin/Gorham area. 5 Stars - *****
Michael G., Co-owner from Mr. Auto responded on 10/26/2018

John thank you for your kind words and always recommending us to others.  Keep swinging kid.


ID
Issac D.
Berlin, NH
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Issac said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 10/26/2018

Issac thank you for the opportunity to service your Dodge pick-up. Nice truck.


NC
Normand C.
Dummer, NH
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Spoke with Debbie. She said the service was great.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 10/26/2018

Deb thank you. Have a safe trip to Florida.


JL
Joanne L.
Berlin, NH
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Joanne said she always gets good service. They pay attention to detail and they always respond.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 10/26/2018

Joanne thank you for letting us take care of yours and Charles vehicles over the years. How time flies. 


PM
Pierre M.
Berlin, NH
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Pierre said the service was good and accurate.
This review was collected via phone interview by Customer Research Inc.

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Brian W.
Berlin, NH
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Brian said he had no problems and they always do a good job. He has no complaints whatsoever, and everything is good.
This review was collected via phone interview by Customer Research Inc.