Reviews
JB
Julie B.
Berlin, NH
Chevrolet Equinox
Verified Customer
Julie said they are always very quick to respond when she needs them. She said she really liked their service, the employees treated her well.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 11/19/2019
Julie we are always here if you need us. Thank you for your years of patronage.
ST
Scott T.
Berlin, NH
Toyota Tundra
Verified Customer
Scott said the staff provided prompt service and got him back on the road.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 11/19/2019
Scott thank you for the opportunity to serve you.
CC
COLETTE C.
Berlin, NH
Nissan Murano
Verified Customer
Friendly and efficient
As always the appointment was on time and completed efficiently and in a timely manner.
Recommended
RB
Ray & Betty B.
Berlin, NH
Safety Oriented
Sad day for us. Mike let us know that the condition of the frame on our 2002 Toyota 4 Runner is no longer safe. We were hoping we could go a little longer, but safety is the most important thing. Thanks Mike
Recommended
Michael G., Co-owner from Mr. Auto responded on 11/19/2019
Ray and Betty thank you for your kind words. The 4runner gave you some good years.
RB
RAYMOND B.
Berlin, NH
Toyota Camry
Verified Customer
Service and Convenience
Thanks for the schedule changes on such short notice. You guys always go out of your way. Thanks again.
Recommended
OD
Olive D.
Berlin, NH
Buick Verano
Verified Customer
Olive said this business is very family oriented. They are very courteous and very good. They are prompt and their prices are reasonable.
Recommended
This review was collected via phone interview by Customer Research Inc.
CC
Chris C.
New Hampshire
Nissan Sentra
Verified Customer
Chris said the customer service is good.
Recommended
This review was collected via phone interview by Customer Research Inc.
JA
Jody A.
Berlin, NH
Chevrolet Silverado SS
Verified Customer
Jody said the business was quick, professional and also very informative.
Recommended
This review was collected via phone interview by Customer Research Inc.
LM
LINDA M.
Berlin, NH
Honda Pilot
Verified Customer
Outstanding Service
In for a routine tire swap, while it was there they realized I had another issue, was called informed of the issue, and repaired. You can be sure that when your vehicle is returned to you, it's absolutely safe for the road. Prices you can afford and peace of mind.
Recommended
BL
BRIAN L.
Berlin, NH
Dodge Grand Caravan
Verified Customer
Flat tire
Exceptional service. How many places can you call at 8 a.m. with a flat tire and they tell sure no problem bring it in and it is fixed in no time at all for a very reasonable price I might ad. I recommend this place to all my friends that live in the area.
Recommended
Michael G., Co-owner from Mr. Auto responded on 09/25/2019
Thank you for your kind words. Word of mouth is the best advertisement.
JD
Johanne D.
Montreal, QC
Honest and competent
We received excellent service, with honest appraisal that saved us a lot of trouble and money! Exceptional, would recommend any time
Recommended
Michael G., Co-owner from Mr. Auto responded on 09/25/2019
Thank you it was very nice to meet you all. Gald your trip was able to continue. Feel free to stop by and say hi anytime.
MG
Michael G.
Berlin, NH
Toyota Tacoma
Verified Customer
Michael said that his experience at the business was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
CH
Clifford H.
Berlin, NH
Chevrolet Equinox
Verified Customer
Clifford said his experience was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
DD
Donna D.
Berlin, NH
Subaru Forester
Verified Customer
Donna said the business's staff did the oil change quick. They were timely and considerate.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 09/25/2019
Donna thank you for being a continued loyal customer.
CS
Cecile S.
Berlin, NH
BMW 3 Series
Verified Customer
Cecile said this business was a good business to take her vehicle to.
Recommended
This review was collected via phone interview by Customer Research Inc.
EF
Eric F.
Berlin, NH
Ford Explorer
Verified Customer
Eric said his experience was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
CO
Chris O.
Hopkinton, NH
Subaru Outback
Verified Customer
Chris said the business was friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
AV
Anthony V.
Berlin, NH
Honda CR-V
Verified Customer
Anthony said they are top notch. They're always great to deal with. It was easy to get in for an appointment. They're flexible with their time.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 08/12/2019
Tony always a pleasure. Its great to have generations like you and your dad to support us. Thank you.
BL
BRIAN L.
Berlin, NH
Dodge Grand Caravan
Verified Customer
Inspection
Always top notch and it passed.
Recommended
MH
MIKE H.
Berlin, NH
Chevrolet Equinox
Verified Customer
Quick oil change
The folks at Mr. Auto were accommodating and quick. My wife works a lot and rarely has time to get her car serviced. Mr. Auto was able to squeeze us in and get us on the road again.
Recommended