Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

196 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


AL
A L.
Berlin, NH
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/25/2019
Rude
Short version.....I was out of town my husband went my daughter accident to help her.... daughter was in accident , they were called to tow by cops after telling them not to..... We had our own tow but cop didn't care, tow shows up tell him not o touch car we had our own tow, got yelled at and towed anyway, went to garage when I got back in town to see what was going on , they gave attitude as soon as I asked about car. they locked her car in garage cause they thought we would steal her car from outside, told to take the fu***** door, cops called I was told I would be arrested for disturbing a business. I. Left not worth the problems I got trying to help my daughter We are having somebody else get her car out this is not the first time problems with them. I have had other work in past done until I figured out they were doing things to car to make me come back awful place awful people

LR
Lionel R.
Berlin, NH
Ford Police Interceptor
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/01/2018 Category: Service
Lionel said he has had recalls on his repairs. However the staff are good people and great mechanics.
This review was collected via phone interview by Customer Research Inc.

LR
Lionel R.
Berlin, NH
Ford Police Interceptor
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/03/2018 Category: Service
Lionel said he had to return his vehicle to finish his service.
This review was collected via phone interview by Customer Research Inc.

MG
Michael G.
Berlin, NH
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2019 Category: Service
Michael said that his experience at the business was good.
This review was collected via phone interview by Customer Research Inc.

CH
Clifford H.
Berlin, NH
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2019 Category: Service
Clifford said his experience was good.
This review was collected via phone interview by Customer Research Inc.

CH
Clifford H.
Berlin, NH
Chevrolet Sonic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
Clifford said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

DD
Danielle D.
Berlin, NH
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2019 Category: Service
Danielle said she has been going there for years. She said Mike can be difficult at times.
This review was collected via phone interview by Customer Research Inc.

BD
Brian D.
Berlin, NH
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2018 Category: Service
Brian said he was not happy with the service visit. His vehicle did not pass the state inspection.
This review was collected via phone interview by Customer Research Inc.

EF
Eric F.
Berlin, NH
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Eric said the business is a good place to go.
This review was collected via phone interview by Customer Research Inc.

JB
Jean B.
Berlin, NH
Nissan Frontier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2018 Category: Service
Spoke with Gracia. She said the service was very good.
This review was collected via phone interview by Customer Research Inc.

BK
Bill K.
Berlin, NH
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/02/2018 Category: Service
Bill said he received great service. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DD
Donna D.
Dummer, NH
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2017 Category: Service
Spoke with Katherine. She said the staff did a good job, and she was happy with the work.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 10/20/2017

We are glad whan we can help.


RP
Rene P.
Berlin, NH
GMC Envoy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2017 Category: Service
Rene said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 10/02/2017

Thank you for choosing us.


LM
LINDA M.
Berlin, NH
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Outstanding Service
In for a routine tire swap, while it was there they realized I had another issue, was called informed of the issue, and repaired. You can be sure that when your vehicle is returned to you, it's absolutely safe for the road. Prices you can afford and peace of mind.

BL
BRIAN L.
Berlin, NH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Flat tire
Exceptional service. How many places can you call at 8 a.m. with a flat tire and they tell sure no problem bring it in and it is fixed in no time at all for a very reasonable price I might ad. I recommend this place to all my friends that live in the area.
Michael G., Co-owner from Mr. Auto responded on 09/25/2019

Thank you for your kind words. Word of mouth is the best advertisement.


JD
Johanne D.
Montreal, QC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Honest and competent
We received excellent service, with honest appraisal that saved us a lot of trouble and money! Exceptional, would recommend any time
Michael G., Co-owner from Mr. Auto responded on 09/25/2019

Thank you it was very nice to meet you all. Gald your trip was able to continue. Feel free to stop by and say hi anytime.


DD
Donna D.
Berlin, NH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Donna said the business's staff did the oil change quick. They were timely and considerate.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 09/25/2019

Donna thank you for being a continued loyal customer.


CS
Cecile S.
Berlin, NH
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Cecile said this business was a good business to take her vehicle to.
This review was collected via phone interview by Customer Research Inc.

EF
Eric F.
Berlin, NH
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Eric said his experience was good.
This review was collected via phone interview by Customer Research Inc.

CO
Chris O.
Hopkinton, NH
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Chris said the business was friendly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 196 in total