Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

574 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


SH
Sylvia H.
Charlotte, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
Customer Service and The Environment
In this day and age of customer reviews and company feedback we can respond quickly and just say yes service was great or no if it was not. However I want to take this opportunity to share my comments. From my first customer experience to my most recent and all in between I have found this company living and providing service which is exactly as it's name implies. DD, what would they do without you. I had a vehicle crisis recently with one of our company vehicles, she was able to fit me in and quickly get me on my way. The environment and atmosphere is comfortable and it makes you want to come back and tell others. My Honest Mechanic you get my vote as Charlotte's #1 in service, quality and customer commitment.

RD
Richard D.
North Carolina
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Richard said the service the staff provided was on time. The price was right ,and they were congenial and helpful.
This review was collected via phone interview by Customer Research Inc.

MY
Marcus Y.
Charlotte, NC
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Marcus said he's been going to the business for a while and they've always done a great job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

SI
Solomon I.
Concord, NC
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Solomon said the facility was ready for him at his appointment time and finished the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

EP
Earline P.
North Carolina
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Earline said they were very honest and it was a nice family atmosphere. They are very personable and the business has fair pricing.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Charlotte, NC
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
John said the staff at the business are great and they do excellent work.
This review was collected via phone interview by Customer Research Inc.

EA
Erik A.
Harrisburg, NC
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Erik said he has a great relationship with the service mechanics.
This review was collected via phone interview by Customer Research Inc.

MD
Melanie D.
Concord, NC
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Melanie said they are great to work with and the prices are fair.
This review was collected via phone interview by Customer Research Inc.

RF
Ryan F.
North Carolina
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Ryan said the business did a great job and they were also easy to work with.
This review was collected via phone interview by Customer Research Inc.

CG
Courtney G.
North Carolina
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Courtney said the business completed her vehicle services in a quick manner. The staff at the facility are nice.
This review was collected via phone interview by Customer Research Inc.

AV
Alan V.
North Carolina
Honda Civic Si
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/08/2018 Category: Service
Alan said he was happy with the service, but whoever took his vehicle for a test drive decided to go through his cd's. That is why he wouldn't recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EL
Elie L.
Charlotte, NC
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Elie said the business is honest, they get the job done and they are great people.
This review was collected via phone interview by Customer Research Inc.

JP
Josh P.
North Carolina
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Josh said the staff was amazing.
This review was collected via phone interview by Customer Research Inc.

GS
Griffin S.
North Carolina
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Griffin said they explained things clearly and the price was good.
This review was collected via phone interview by Customer Research Inc.

SV
Steve V.
North Carolina
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Steve said the staff were very communicative, the work was done on time, and they were good people.
This review was collected via phone interview by Customer Research Inc.

EA
Elizabeth A.
North Carolina
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Elizabeth said the staff members were good and personable. They took care of everything, while being efficient, nice, and honest.
This review was collected via phone interview by Customer Research Inc.

EC
Evan C.
Charlotte, NC
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Evan said this business has always helped him out. They are straight up and have good prices.
This review was collected via phone interview by Customer Research Inc.

TP
Travis P.
North Carolina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Travis said everything was good. They are all around great people and take good care of him.
This review was collected via phone interview by Customer Research Inc.

BP
Bettye P.
Charlotte, NC
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Bettye said that her experience with the staff at the facility has been great.
This review was collected via phone interview by Customer Research Inc.

WM
Wade M.
North Carolina
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Wade said that the staff at the facility are just the best, the owner always treats him right and gives him a fair price.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 574 in total