Napleton's West Palm Beach Hyundai


Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

4141 Reviews

ReScore Reviews™ (56)

ReScore
Overall Rating 4.6964279/5Overall Rating 4.6964279/5Overall Rating 4.6964279/5Overall Rating 4.6964279/5rating 4.6964279
Original
Overall Rating 2.3396181/5Overall Rating 2.3396181/5rating 2.3396181rating 2.3396181rating 2.3396181
90% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Verified Customer on 02/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service department"
Fred is the best service tech I've ever had!!!
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/24/2018 07:22 AM
Justin F. on 02/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
I had a huge problem with a used Hyundi I had purchased, I was at wits end, and they really went the extra mile. Armond was awesome.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/24/2018 03:30 AM
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Mike C., service mgr at Napleton's West Palm Beach Hyundai responded on 02/24/2018

thank you

Adriana S. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"BEST SERVICE IN PALM BEACH COUNTY"
BEST SERVICE IN PALM BEACH COUNTY
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/23/2018 04:59 PM
ERNIE R. at Napleton's West Palm Beach Hyundai responded on 02/23/2018

THANK YOU FOR THE RESPONSE

Brittany B. on 02/23/2018
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"Brittany’s experience"
My experience with Brian may was excellent! He delivered within a timely manager and whenever I had questions or need help he provided outstanding customer service. Although some items were taken from my car and while it was there he still provided me with great customer service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/21/2018
Service Type: Maintenance
Review Created: 02/23/2018 10:55 AM
ERNIE R. at Napleton's West Palm Beach Hyundai responded on 02/23/2018

THANK YOU

David B. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Mgr"
The service manager Fred Uzarski is responsive, knowledgeable and courteous and works to resolve any car problem I have.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 02/21/2018
Service Type: Maintenance
Review Created: 02/23/2018 10:00 AM
ERNIE R. at Napleton's West Palm Beach Hyundai responded on 02/23/2018

THANK YOU

Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"G"
G
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 06:21 PM
ERNIE R. at Napleton's West Palm Beach Hyundai responded on 02/23/2018

THANK YOU

Lucille T. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superb Servicing"
My vehicle is 7 years old and I've never brought it anywhere else for servicing due to Fred Uzarski. He manages the servicing on my car as if it was his own. Makes me feel safe and confident that my car is in tip top shape.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/22/2018 02:07 PM
ERNIE R. at Napleton's West Palm Beach Hyundai responded on 02/23/2018

THANK YOU

Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Genesis"
Excellent Service
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/22/2018 11:50 AM
ERNIE R. at Napleton's West Palm Beach Hyundai responded on 02/22/2018

THANK YOU

Gerald K. on 02/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly service"
Car was out of alignment after driving 2500 miles
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/22/2018 04:24 AM
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Mike C., service mgr at Napleton's West Palm Beach Hyundai responded on 02/22/2018

thank you

Wendy D. on 02/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer "
Everything was very good. The only disappointment was the car wash. I noticed scratches on the trunk and it was not clean!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 06:36 PM
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Mike C., service mgr at Napleton's West Palm Beach Hyundai responded on 02/22/2018

thank you

Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently The Best!"
The service department at Napleton WPB Hyundai is always a pleasure to deal with from start to finish! They deliver superior service each and every visit! Ernie R. Is by far the best Service Director in the area!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/21/2018 06:11 PM
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Mike C., service mgr at Napleton's West Palm Beach Hyundai responded on 02/22/2018

thank you

Eleuza Neves D. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
The service person was amazing kind and very professional!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 06:08 PM
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Mike C., service mgr at Napleton's West Palm Beach Hyundai responded on 02/22/2018

thank you

Willy J. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Always great service
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/21/2018 05:06 PM
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Mike C., service mgr at Napleton's West Palm Beach Hyundai responded on 02/22/2018

thank you

Suzanna C. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FAST SERVICE"
I was in and out before I knew it! Great service!

Thank you very much,

Sincerely,
Suzae Chevalier
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/21/2018 02:52 PM
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Mike C., service mgr at Napleton's West Palm Beach Hyundai responded on 02/21/2018

thank you

Robert G. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"DEad Battery"
Could not start my 2017 Elantra. Called service and spoke to Armand. He gave me roadside assist. number to call. Called and had someone come out within 30 minutes. Started car with charger. Drove to Napleton and met with Armand. Had car checked over. Problem was dead battery. Not happy this happened to a car, less than 2 years old, with less than 15,000 miles. Battery was replaced. Amand could not have been nicer, a welcome change with service folks.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/21/2018 02:03 PM
ERNIE R. at Napleton's West Palm Beach Hyundai responded on 02/21/2018

THANK YOU FOR THE RESPONSE

James W. on 02/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The service rep we deal with, Fred Uzarski"
I would definitely recommend Napleton's Hyundai for servicing but not to buy a car. I had a bad experience with the last purchase, which will be the last purchase there. If you want to know the particulars, just get back to me.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/21/2018 01:44 PM
ERNIE R. at Napleton's West Palm Beach Hyundai responded on 02/21/2018

THANK YOU

Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Very good attention
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Repair
Review Created: 02/21/2018 01:10 PM
ERNIE R. at Napleton's West Palm Beach Hyundai responded on 02/21/2018

THANK YOU FOR YOUR RESPONSE

Verified Customer on 02/21/2018
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"Being treated with politeness respect and courtesy"
They give me good service and keep me safe on the road. They also let me know if something needs to be fixed which continues that safety and keeping my car in good working condition. Always a comfortable weight in there nice waiting room.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 09:57 AM
ERNIE R. at Napleton's West Palm Beach Hyundai responded on 02/21/2018

THANK YOU

Richard F. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionally run"
My service person was very helpful and explained my car issues in a professional and friendly way
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 07:17 PM
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Mike C., service mgr at Napleton's West Palm Beach Hyundai responded on 02/21/2018

thank you

Lois D. on 02/20/2018
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"service"
Steve Roberts is awesome
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 11:29 AM
ERNIE R. at Napleton's West Palm Beach Hyundai responded on 02/20/2018

THANK YOU

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