Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

5342 Reviews

ReScore Reviews™ (103)

ReScore
Overall Rating 4.7766977/5Overall Rating 4.7766977/5Overall Rating 4.7766977/5Overall Rating 4.7766977/5rating 4.7766977
Original
Overall Rating 2.229998/5Overall Rating 2.229998/5rating 2.229998rating 2.229998rating 2.229998
90% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


Verified Customer
Boynton Beach, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Best waiting room ever.
Very efficient servicing, with friendly staff.
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/19/2019

THANK YOU FOR 5 STARS


Verified Customer
West Palm Beach, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/18/2019 Category: Service
Cx
Cxc
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/19/2019

thank you for your input ,i will contact you


DC
Diane C.
Vlg Wellingtn, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great service
Thank you for checking my car out and to determine what the problem was with my car.
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/19/2019

thank you for a 5 star review


DL
Dina L.
West Palm Beach, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Excellent Service!!
Thank you for taking me right away and for the fair price. I will definitely be back!
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/19/2019

thank you


JM
Jorge M.
Lake Clarke, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
follow-up
Even though you were quite busy, I got very good service.
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/18/2019

THANK YOU


Verified Customer
Riviera Beach, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Continued Service Excellence
From drop-off, I was treated as a valued customer by the professional, courteous staff. Service was excellent and prompt. I will be returning for future service appointments.
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/18/2019

THANK YOU


TO
Tom O.
Vlg Wellingtn, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
service was good & responsive sppt
Easy to make appointment and responsive good service
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/18/2019

THANK YOU


Verified Customer
Lake Clarke, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Helpful staff
Appreciate them staying on top of the recall issues and getting the issues fixed.
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/18/2019

THAK YOU


BL
Brent L.
Okeechobee, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Very Professional
I have been really impressed with the overall service from Napleton's. Top Notch company
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 01/18/2019

THANK YOU FOR THE 5 STARS


ES
Elaine S.
Deerfield Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Napleton
Great staff great caring
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/18/2019

THANK YOU


MG
Michael G.
West Palm Beach, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Great service.
Work completed in stated amount of time. Friendly service personel.
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/18/2019

THANK YOU


Verified Customer
Lake Worth, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Very comfortable waiting area. Nice employees.
I came in for two recalls for my Sonata. They performed this service and gave me a list of things I had to have fixed on my car.
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/18/2019

THANK YOU


LS
Linda S.
West Palm Beach, FL
2012 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/17/2019 Category: Service
Time is a value
If you don’t mind waiting hours for an oil change use Napleton, if your a busy person find another service providrry
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/17/2019

MY APOLOGIES I WILL CONTACT YOU


Verified Customer
Laud Lakes, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
The Best
Always excellent service!!!!
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/17/2019

THANK YOU


ED
Edward D.
Lake Worth, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
GREAT SERVICE DEALERSHIP
THE SERVICE WAS ON TIME AND ALEX WAS VERY HELPFUL, BECAUSE I HAD BEEN THERE BEFORE. THE WAITING AREA IS VERY COMFORTABLE.
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 01/17/2019

THANK YOU


Verified Customer
Lake Worth, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Red engine
My engine sign in my dashboard Hyndai 2017 is red, get in that Monday morning and they fix it in less than 2 hours no appointment, excellent service
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/17/2019

THANK YOU


DR
Duane R.
Lake Worth, FL
2013 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Great service pro in Fred
Thanks again Fred for taking good care of me. I'll be watching my dash though as the tps code has appeared and disappeared a couple times since it was serviced.
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/16/2019

THANK YOU


Verified Customer
Lake Worth, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/16/2019 Category: Service
Poor experience.
Sloppy work and rude manager in showroom.
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/16/2019

MY APOLOGIES. IWILL CONTACT YOU


Verified Customer
Delray Beach, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Timely professional service
Clean place to wait timely service
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 01/16/2019

THANK YOU


SC
Scott C.
Vlg Wellingtn, FL
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Oil change
I have had a few times where I felt like the service guys were not on the ball but this time I had one that was courteous and did not pressure me to spend more money. He also told me an accurate time that my vehicle would be ready and it was. Usually Im waiting twice as long as they say.
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 01/16/2019

THANK YOU