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Napleton's West Palm Beach Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(7,189 Reviews)
65
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
545
Total ReScores
4.9
ReScore Average
65
Net Promoter Score ®

Business Details

About

Napleton's Hyundai West Palm Beach is conveniently located in West Palm Beach, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today. Napleton's Hyundai West Palm Beach is conveniently located in West Palm Beach, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(561) 686-7137

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
11:00 AM - 4:00 PM
* Eastern Time (US & Canada)
2301 Okeechobee Boulevard West Palm Beach, FL 33409
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(7,189 Reviews)

GT
gravatar
George T.
West Palm Beach, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/27/2023
0
Category: Service
Horrible taylorship
Terrible service! They don't answer phones, deliver messages, or return calls. Their phone system is apermitted ie press 1 for maintenance, et cetera, Is then never answer, takes messages and they never call back. When you reach an operator they tell you, or at least that's what the salesman told me on two occasions.
I bought a new hyundai elantra, and sixty days Later, one of the tires developed to bubble on the side wall. They refused To replace the tire for free saying I did not have tire coverage. They were wrong about the tire coverage. I had it but they should have fixed a defective tire even if I didn't have it.
They smile at you and talk with a friendly tone but screw you deliberately. I brought my Car in to have the retire replaced and 2 hours later they told me they didn't have the tire.
If you buy a car from Napleton you better hope you don't have any problems with it. You better not have any questions, either. Because you will have to drive down to the dealer to ask them. Napleton will never get my business again.
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