Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

586 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 5 days ago

Reviews


HS
Holly S.
Cary, NC
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Holly said the problem was fixed quickly and very efficiently. The price charged was what it should have been. She has used this business a half of a dozen times and enjoys this location. Mike is fantastic. Her whole family goes there.
This review was collected via phone interview by Customer Research Inc.

FG
Felix G.
North Carolina
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Felix said he had very good service. It was fast, efficient and the person was very honest and attentive.
This review was collected via phone interview by Customer Research Inc.

BC
Brian C.
North Carolina
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Brian said he a had a lot of experience with the business. The prices are good.
This review was collected via phone interview by Customer Research Inc.

JD
JIM D.
Cary, NC
Toyota Highlander
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/11/2019
Alignment
New Tires on vehicle so went in for total alignment. Pulled to the right before and still pulled to the right after they aligned both front/back. Went back again and tech said it was not completely corrected the first visit. Still not corrected and steering wheel is also not level. Tech said nothing more they could do ??? Not worth my frustration to go back a third time. Will get job done elsewhere and pay again elsewhere. I could not and would not, in good conscience, ever recommend this facility to anyone, for alignment purposes !!

IH
Ikram H.
Apex, NC
Toyota Corolla iM
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Ikram said they did a good job.
This review was collected via phone interview by Customer Research Inc.

RM
Roger M.
Cary, NC
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Roger said the business does a excellent job, Mike and the team there, always do a complete good job and they follow through.
This review was collected via phone interview by Customer Research Inc.

GJ
GENE J.
Cary, NC
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Routine inspection, oil change and alignment
All went well with an appointment.
Mike O., Owner from NC Complete Auto Care responded on 01/02/2019

Thank you for your feedback regarding your service visit here at NC Complete Auto Care. We greatly appreciate your business. We value you as a customer and your feedback tremendously. We strive for 100% customer satisfaction. We look forward to continuing to be your vehicle service provider.

Aman. M
Owner
(919)377-2448

DB
DONALD B.
Cary, NC
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Mike and his mechanics are easy to deal with and set me at ease whenever I have a problem.
I needed a catalytic converter replacement ASAP on a limited budget. Mike tried to find the most affordable option for me. Well, as it turns out they were the the most cost effective alternative for me and were able to get the work done within just a few hours! The price was exact to the penny and the work was done correctly.
Mike O., Owner from NC Complete Auto Care responded on 01/02/2019

Thank you for your feedback regarding your service visit here at NC Complete Auto Care. We greatly appreciate your business. We value you as a customer and your feedback tremendously. We strive for 100% customer satisfaction. We look forward to continuing to be your vehicle service provider.

Aman. M
Owner
(919)377-2448

CT
Christopher T.
Cary, NC
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Christopher said they were great.
This review was collected via phone interview by Customer Research Inc.
Mike O., Owner from NC Complete Auto Care responded on 01/02/2019

Thank you for your feedback regarding your service visit here at NC Complete Auto Care. We greatly appreciate your business. We value you as a customer and your feedback tremendously. We strive for 100% customer satisfaction. We look forward to continuing to be your vehicle service provider.

Aman. M
Owner
(919)377-2448

DS
Deborah S.
Apex, NC
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Spoke to Bill. He said that the business had his vehicle ready when he requested.
This review was collected via phone interview by Customer Research Inc.
Mike O., Owner from NC Complete Auto Care responded on 01/02/2019

Thank you for your feedback regarding your service visit here at NC Complete Auto Care. We greatly appreciate your business. We value you as a customer and your feedback tremendously. We strive for 100% customer satisfaction. We look forward to continuing to be your vehicle service provider.

Aman. M
Owner
(919)377-2448

GN
GARY N.
Cary, NC
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Fair Treatment
I like that they treat me fairly and don't try to push any unnecessary repairs on me. They fix what needs fixing only.
Mike O., Owner from NC Complete Auto Care responded on 01/02/2019

Thank you for your feedback regarding your service visit here at NC Complete Auto Care. We greatly appreciate your business. We value you as a customer and your feedback tremendously. We strive for 100% customer satisfaction. We look forward to continuing to be your vehicle service provider.

Aman. M
Owner
(919)377-2448

JK
Jion K.
North Carolina
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Jion said the business was able to service her vehicle right away.
This review was collected via phone interview by Customer Research Inc.
Mike O., Owner from NC Complete Auto Care responded on 01/02/2019

Thank you for your feedback regarding your service visit here at NC Complete Auto Care. We greatly appreciate your business. We value you as a customer and your feedback tremendously. We strive for 100% customer satisfaction. We look forward to continuing to be your vehicle service provider.

Aman. M
Owner
(919)377-2448

AA
Abed A.
Cary, NC
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Abed said the business provided good customer service, they were fast, they had good prices and they also did a good job.
This review was collected via phone interview by Customer Research Inc.
Mike O., Owner from NC Complete Auto Care responded on 01/02/2019

Thank you for your feedback regarding your service visit here at NC Complete Auto Care. We greatly appreciate your business. We value you as a customer and your feedback tremendously. We strive for 100% customer satisfaction. We look forward to continuing to be your vehicle service provider.

Aman. M
Owner
(919)377-2448

PG
PATRICIA G.
Cary, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Work quickly and reliably.
They are very reliable with their repairs and dependable. Thus far, they have always been honest and trustworthy. I have recommended them to my friends. Mike is is a great manager.
Mike O., Owner from NC Complete Auto Care responded on 01/02/2019

Thank you for your feedback regarding your service visit here at NC Complete Auto Care. We greatly appreciate your business. We value you as a customer and your feedback tremendously. We strive for 100% customer satisfaction. We look forward to continuing to be your vehicle service provider.

Aman. M
Owner
(919)377-2448

Verified Customer
Morrisville, NC
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Great
Great experience!!!! Like always
Mike O., Owner from NC Complete Auto Care responded on 01/02/2019

Thank you for your feedback regarding your service visit here at NC Complete Auto Care. We greatly appreciate your business. We value you as a customer and your feedback tremendously. We strive for 100% customer satisfaction. We look forward to continuing to be your vehicle service provider.

Aman. M
Owner
(919)377-2448

AH
ABIGAIL H.
Cary, NC
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Only place i trust
I drive over 30 minutes to come here. They always treat me well, give me quick honest quotes and their prices are very reasonable. I've never walked out feeling ripped off. The waiting room is spacious and clean, with snacks, fresh coffee (much appreciated) and remotes to the tv. They're the only place in the triangle i trust.
Mike O., Owner from NC Complete Auto Care responded on 01/02/2019

Thank you for your feedback regarding your service visit here at NC Complete Auto Care. We greatly appreciate your business. We value you as a customer and your feedback tremendously. We strive for 100% customer satisfaction. We look forward to continuing to be your vehicle service provider.

Aman. M
Owner
(919)377-2448

KB
Katelyn B.
North Carolina
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Katelyn said the customer service was very helpful. She said the staff showed her what was going on in a very friendly manner.
This review was collected via phone interview by Customer Research Inc.
Mike O., Owner from NC Complete Auto Care responded on 01/02/2019

Thank you for your feedback regarding your service visit here at NC Complete Auto Care. We greatly appreciate your business. We value you as a customer and your feedback tremendously. We strive for 100% customer satisfaction. We look forward to continuing to be your vehicle service provider.

Aman. M
Owner
(919)377-2448

BL
BARBRA L.
Cary, NC
Toyota Prius c
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Very satisfied with service
It was easy to get an appointment when I needed it. The car was taken right away and finished within an hour. The service people were very friendly and did not try to sell me any additional services. I was very pleased with the service
Mike O., Owner from NC Complete Auto Care responded on 11/13/2018

Thank you for your feedback regarding your service visit here at NC Complete Auto Care. We greatly appreciate your business. We value you as a customer and your feedback tremendously. We strive for 100% customer satisfaction. We look forward to continuing to be your vehicle service provider.

Aman. M
Owner
(919)377-2448

PR
PATRICIA R.
Cary, NC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
The very best service, built on integrity and caring for their customers!
They have excellent service, and very knowledgeable mechanics who are very honest when dealing with the public! They also have a delightful waiting room with coffee, tea and crackers to munch on while waiting. I think they are a class act with even a computer you can even use while waiting for your repairs! I can truthfully say they have never disappointed me each and every time I have used their service! That is exactly why I keep going back, because I trust they won't cheat me, and that is a very big issue for single women, because you are always at their mercy!
Mike O., Owner from NC Complete Auto Care responded on 11/13/2018

Thank you for your feedback regarding your service visit here at NC Complete Auto Care. We greatly appreciate your business. We value you as a customer and your feedback tremendously. We strive for 100% customer satisfaction. We look forward to continuing to be your vehicle service provider.

Aman. M
Owner
(919)377-2448

ZS
Zachery S.
Cary, NC
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Zachery said the business got the service done in a timely fashion. They were easy to deal with and convenient.
This review was collected via phone interview by Customer Research Inc.
Mike O., Owner from NC Complete Auto Care responded on 11/13/2018

Thank you for your feedback regarding your service visit here at NC Complete Auto Care. We greatly appreciate your business. We value you as a customer and your feedback tremendously. We strive for 100% customer satisfaction. We look forward to continuing to be your vehicle service provider.

Aman. M
Owner
(919)377-2448