Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(400 Reviews)

100% Would Recommend
Latest Review 9 days ago

Reviews


GP
Grayson P.
El Dorado, KS
Chevrolet Silverado 1500
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/12/2019 Category: Service
Grayson said the business did a good job fixing the problem he brought his vehicle in for, but they missed another existing problem he thought they should have caught.

EL
Eric L.
Kansas
Chevrolet
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/12/2017 Category: Service
Eric said his overall experience with this business was average but he would recommend this business for service.

LH
Leland H.
El Dorado, KS
Honda Accord
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/08/2016 Category: Service
Spoke with Connie. She said her father took his vehicle to this business because it had an oil leak. It ended up needing extensive work that in the end cost $1,100. The vehicle is probably only worth about $500. After the vehicle was delivered to her father, there was a very strong smell of exhaust. They took it back and found a pinhole in the muffler. After spending that kind of money, that should not have happened.

JH
John H.
Kansas
Nissan Murano
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/18/2019 Category: Service
John said the price was a little more than he thought. He is so far pleased and it belongs to their daughter.

MA
Mark A.
Augusta, KS
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/12/2019
Good service - good people
These folks have been great at diagnosing and repairing minor issues we’ve encountered with our older vehicles. It sometimes takes a while to get in, but that seems to be the mark of a successful repair business!

PC
Pam C.
Osage City, KS
Mercury Grand Marquis
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/12/2019
Great service.
The people were considerate and helpful. My old car (20 yo) is on the road again. My only complaint would be the bathroom could have been a little nicer. I know that Norris is not in business to provide a restroom, but after sitting along the side of a rode for 3 hours waiting for a tow . . . Otherwise, great job, nice people, as fast as could be done considering a holiday week.

RM
Roy M.
Augusta, KS
Chevrolet Impala
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2019 Category: Service
Roy said the business did what he asked them to do, they did a good job and he had no issues with them.

FB
Fred B.
Leon, KS
Dodge Pickup
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/08/2018 Category: Service
Fred said he is over all satisfied with this business. The last fix did not fix the problem. His two ideas did not work and the one they had did not work, so they will continue to work together until they resolve the issue.

JS
John S.
Eureka, KS
Jeep Grand Cherokee
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/06/2018 Category: Service
John said he would recommend this business for service.

HH
Hunter H.
Kansas
Ford F-150
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/13/2018 Category: Service
Hunter said he has to call the mechanic back because his exhaust shield is now rattling.

WB
Walt B.
El Dorado, KS
Dodge Pickup
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/15/2018 Category: Service
Walt said he was pretty pleased with the service at this business.
TONY N. from Norris Auto Repair responded on 06/15/2018

Thank you Walt for the review


ML
Mike L.
El Dorado, KS
Honda Civic Sdn
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2018 Category: Service
Mike said he was pleased with this business' attention to detail, and the sincerity toward the customer.

BN
Bob N.
El Dorado, KS
Ford Ranger
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/20/2018 Category: Service
Bob said the service went well.

RC
Robert C.
El Dorado, KS
Honda Pilot
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/07/2017 Category: Service
Robert said the service was good. The employees did an excellent job for him.

DS
David S.
El Dorado, KS
Dodge Pickup
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/13/2017
Fair Service
We were pleased with the speed of diagnostic & repair.

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