I brought my car in to be inspected and I should have waited for Fred to be back. I’ve done business with Fred at more than one location and he’s a great person jay failed my car. He’s being overly picky on things trying to make extra money. I took my vehicle to another business today and it passed no problems. His attitude sucked. I’ve never been treated with such disrespect. Next time he tries to fail me I’ll take it to troop c. He needs to take off his rubber gloves and get his hands dirty before passing judgment on someone else. I even asked him about it and he told me if I don’t like it go to troop c. That’s the one thing I should have listened about.
Great diagnostic. Another place wanted to charge me over $1000 for a new heater core and northwest tire figured out in 5 minutes that the cord attached to the heating dial was broke and that's why the heat wasn't able to be turned on - $98! Great and smart service!
St. Charles, MO
Chevrolet Monte Carlo
Very friendly and honest
They were very friendly and honest with me on everything I asked them.
St. Louis, MO
Greg and Andrew are the best possible!!
I drive all the way from downtown because I know I am going to get fair and honest service that I can count on!! I feel like they are family!
St. Peters, MO
work on 2001 Nissan altima
They are good about not trying to sell you things you don't need, and they do the work in a timely way. Being a woman I have had plenty of experience of shops tring to rip me off!. I feel confident that is not happening Thank you
TOM JR C.
GMC Yukon XL
I had a flat and they jump right on fixing it put it back on and put all my jack and other stuff away.
Great, as always.
Chevrolet S10 Pickup
Always treated fairly and quickly.
waited there for oil change and tire rotation/balance. was in and out in less than an hour.
Excellent service and reasonable prices
Jeep Grand Cherokee
Fast & Quality Service
they serviced my Jeep at the appointed time and provided quality and efficient service.
Finished much sooner than promised to allow for my schedule.
On time service; Delivered what was promised
Great staff of people, informed and pleasant.
Honest and helpful.
St. Charles, MO
Friendly Honest People
I would highly recommend Northwest due to their honesty and proper repair scheduling. Their follow-up website is great.
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