Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

597 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
97% Would Recommend
Latest Review 3 days ago

Reviews


ME
Micheal E.
Windermere, FL
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2014 Category: Service
Micheal said the personnel was quick.
This review was collected via phone interview by Customer Research Inc.

CP
Clyde P.
Winter Garden, FL
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2014 Category: Service
Clyde said he likes going to this business because they have friendly people.
This review was collected via phone interview by Customer Research Inc.

BE
Betsy E.
ORLANDO, FL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2014 Category: Service
Betsy said she has been coming to this business for a long time and they are personable and honest. It was not a stressful experience.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
Ocoee, FL
Toyota Tacoma
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/09/2014 Category: Service
Patrick said the brake pedal is still going to the floor. He plans to return to finish solving the brake issue.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 04/11/2014

if customer still has the issues with his brakes and lets us know we will take care of it. We stand behind our work.


TM
Tim M.
Apopka, FL
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2014 Category: Service
Tim said he liked the service and they did a good job.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Baltimore, MD
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2014 Category: Service
Mike said he has never had a negative experience with the business.
This review was collected via phone interview by Customer Research Inc.

JA
JEFF A.
ORLANDO, FL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2014
Friendly, Honest Service
Jacob took care of me yesterday. I always know Art and Marge will offer great service, complete the work and have a fair price.

BH
Boomer H.
Winter Garden, FL
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2014 Category: Service
Boomer said this business did a good job and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

MD
Mark D.
Ocoee, FL
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2014 Category: Service
Spoke with Susan. She said she appreciates this business taking care of them.
This review was collected via phone interview by Customer Research Inc.

SP
Shaina P.
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2014 Category: Service
Shaina said they are awesome and they explained everything to her. They are knowledgeable and the prices are good.
This review was collected via phone interview by Customer Research Inc.

HE
Hubert E.
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2014 Category: Service
Hubert said they do a good job.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
OCOEE, FL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2014 Category: Service
Chris said they serviced all his vehicles and he has been going there for about 16 years. He said he loves the business and they did a great job.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
Winter Garden, FL
Mazda B3000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2014 Category: Service
James said his service was great.
This review was collected via phone interview by Customer Research Inc.

GW
Gregory W.
Winter Garden, FL
GMC Safari
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2014 Category: Service
Gregory said this business is very good.
This review was collected via phone interview by Customer Research Inc.

AR
Amanda R.
Winter Garden, FL
Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2014 Category: Service
Amanda said she waited a little longer than she expected.
This review was collected via phone interview by Customer Research Inc.

JH
Jerry H.
Florida
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2014 Category: Service
Jerry said they did a good job and there is nothing they could have done better.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/20/2014 Category: Service
Jerry said this business overcharged him. He would not recommend them to others based on this experience.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 02/27/2014

Customer brought in his vehicle for Front end Alighnment and at that time our ASE tech found that the vehicle had the wrong Tie Rod end on the vehicle installed by customer or a friend leaving the vehicle in a dangerous condition. We advised the customer that this had to be repaired. Customer was advised not to allow his installer to do any more work on his vehicle because this was a serious error. We then found out where the part came from and returned it and put on the new parts for customer. Because of all the errors this vehicle was 4 hours on the alignment machine alone not including the repair. Customer was not overcharged by any means for all that had to be done to straighten it out. These errors are a result of unknowledgable installers and end up costing the customer and the shop more money and also can cause serious injury to cuatome and other innocent people on the road.


JJ
James J.
ORLANDO, FL
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2014 Category: Service
James said they have good service.
This review was collected via phone interview by Customer Research Inc.

AJ
Articia J.
Ocoee, FL
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2014 Category: Service
Articia said this business is always good to her and they do an amazing job.
This review was collected via phone interview by Customer Research Inc.

LA
Louis A.
Apopka, FL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2014 Category: Service
Louis said this business was fast.
This review was collected via phone interview by Customer Research Inc.

GP
GLEN P.
Ocoee, FL
Lincoln LS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2014
You get what you pay for!
Great staff. Very friendly, knowledgeable staff. A little pricey but I am pleased with the quality of the work!
Marge & Art J. from Ocoee Tire And Service responded on 02/03/2014

Thanks glen we appricate the work and look forward to seeing u again.


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