Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

599 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
97% Would Recommend
Latest Review 7 days ago

Reviews


EM
EUGENE M.
Ocoee, FL
INFINITI M35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017
Great
Service and honesty

AS
Alan S.
Ocoee, FL
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017 Category: Service
Alan said the service was good.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Ocoee, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017 Category: Service
Spoke with Lucille. She said the staff provide timely, quality and honest service.
This review was collected via phone interview by Customer Research Inc.

JH
Jeff H.
Orlando, FL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017 Category: Service
Jeff said Jacob does a great job.
This review was collected via phone interview by Customer Research Inc.

RS
Ron S.
Ocoee, FL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Ron said he never has a problem with this business. If there is an issue he will just go back and they will take care of it without a problem. They have always done very good.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Florida
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Tim said he enjoys visiting this facility. They target the problem and repair the vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

ME
MARLO E.
Ocoee, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2017
Great Service
You guys are honest and trustworthy and you make maintaining my vehicles easy and stress free.

RA
Russell A.
Orlando, FL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Russell said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SR
Sage R.
Ocoee, FL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017 Category: Service
Sage said they are super excellent in their work and service. Their interactions with the customers are truly genuine, caring and nice.
This review was collected via phone interview by Customer Research Inc.

KB
Kirt B.
West Columbia, SC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Kirt said this business had excellent service and a quick turn around.
This review was collected via phone interview by Customer Research Inc.

MA
Melvin A.
Ocoee, FL
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Melvin said the staff got everything done the same day. They were prompt, and he has had no issues since.
This review was collected via phone interview by Customer Research Inc.

RO
Rosalter O.
Winter Garden, FL
Toyota Camry
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/19/2017 Category: Service
Rosalter said he does not appreciate the service the business gave him. Their service is okay but the price is too much. This was his first and last time there. The price for the parts was $257 and he found the same parts for $106. The total price they wanted to charge him for everything was $1100 and he found someone else who would do it for $500. He is not happy with the price that they wanted to charge him for the parts and for $400 in labor. He would not recommend them.
This review was collected via phone interview by Customer Research Inc.
Marge & Art J. from Ocoee Tire And Service responded on 09/26/2017

In response to complaint by Oris Rosalter   Invoice # 76734
Vehile 2003 Toyota Camry se was brought in to inspect the belts. Upon inspection we found that the power steering pump was leaking and laying on its side with all the bolts lossened. The pully on the pump was broken as well as the belts broken.It appeared that some attempt had been made to remove the pump and belts. We called Oris Rosalter with our diagnois and also the price of the repair at which time he authorized the repair to be done. Upon getting the pump in and the system bleed we noticied the pressure switch on the pump was faulty. Mr Oris Rosalter was called and he authorized the switch. Upon repalacing the switch we noticed his rack and pinion were leaking and he again was called and he indicated that he could not afford the rack and pinion. The price Mr. Oris Rosalter was given for the part is from a discount store and he would have to put the part on himself. We do not do that here. We carry a 24 month, 24000 mile warrenty on quality parts. We are AAA approved shop and have 100% satisfaction.


FP
Felicitas P.
Apopka, FL
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Felicitas said the staff treated her really well.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
ORLANDO, FL
GMC Jimmy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Spoke with Eve. She said Arc is great and the service is excellent.
This review was collected via phone interview by Customer Research Inc.

RP
Ramces P.
Ocoee, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017 Category: Service
Ramces said this business was trustworthy and honest. The owner was very professional and helpful.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Ocoee, FL
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2017 Category: Service
Spoke with Jane. She said the management from this business was very forthright and honest about what the vehicle needed to have done. They were trustworthy and she wanted to thank them for all the hard work.
This review was collected via phone interview by Customer Research Inc.

DT
Donald T.
Ocoee, FL
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
Donald said he was impressed the first time he visited this business. This is his second visit to them. Everyone has been excellent. Art and the guys are very helpful. His vehicle is there right now. They are troubleshooting an ongoing problem that his vehicle has had.
This review was collected via phone interview by Customer Research Inc.

ND
Nick D.
Clermont, FL
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2017 Category: Service
Nick said they have always been good to him
This review was collected via phone interview by Customer Research Inc.

AS
Andres S.
Ocoee, FL
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Service
Andres said the staff were friendly and the service was great. He liked that they were quick.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Florida
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Joe said the business did a good job. The owner and all of the staff did an outstanding job making him feel at home. It was a nice visit.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 141 - 160 of 599 in total