Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

980 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


MF
MICHELE F.
Beverly Hills, CA
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
There is only one stop and it’s at “One Stop Auto Shop”!
Don’t you like going to a mechanic where they get to know you by name, they are pleasant, they take the time to explain the work needed to be done thoroughly, they do a great job and they keep their word. Well let me tell you that One Stop Auto Shop is that kind of a place! I’ve been going there for many years and could not think of going anywhere else. Everyone that I’ve sent to them also are extremely satisfied.

TD
TIM D.
West Hollywood, CA
Mercedes-Benz C-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018
Responsive to my concerns.
Responsive to my concerns and requests.

DA
DANIEL A.
West Hollywood, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Great Work
I've been gong to One-Stop for about 6 years, so they know me and my cranky truck very well. I always feel like I'm getting the straight scoop. They seem to be honest about it, and charge much less than a dealer. Repairs are always good.

KP
KASANU P.
Los Angeles, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Service and very friendly
I been this shop so many years , owner and all people's here very friendly and helpful when my car have issues .

WB
WILL B.
Los Angeles, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Rear view mirror
One Stop Auto is the BEST! My rear view mirror came off and they did it quickly and for a good price. No job is too big or too small!

MK
Mark K.
Studio City, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Mark said that the business was very friendly. The employees were nice and professional. They did a great job.
This review was collected via phone interview by Customer Research Inc.

CH
Connor H.
Los Angeles, CA
MINI Cooper Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Connor said the business staff was quick and professional.
This review was collected via phone interview by Customer Research Inc.

LC
Lisa C.
West Hollywood, CA
Mazda Mazda3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Lisa said she has to return to the facility due to some service issues.
This review was collected via phone interview by Customer Research Inc.

LN
Laura N.
Los Angeles, CA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Laura said everything went well with the service.
This review was collected via phone interview by Customer Research Inc.

JH
Jade H.
Los Angeles, CA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Jade said this business was great.
This review was collected via phone interview by Customer Research Inc.

HH
HARRY H.
Los Angeles, CA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Friendly neighborhood service.
Quick. Efficient. Reasonable.

SK
SALLY K.
Los Angeles, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
jaime did fast excellent working fixing my right front fender at a reasonable price
jaime was fast and excellent fixing my right front fender for a reasonable price

V
Valued Customer
West Hollywood, CA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
The local guys you trust
I've been going here for years and they do a great job of being up front about options, costs, and giving very practical recommendations. They always turn it around as quickly as possible and make it an easy, positive experience.

DR
Danny R.
West Hollywood, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Danny said that they did a great job.
This review was collected via phone interview by Customer Research Inc.

BF
Blair F.
Los Angeles, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Oil and Air Filter Change
Exceptional job, quick, easy and friendly service. Made recommendation for a shop to fix a dent in my car. Will be returning in the future!

BE
BRIE E.
Los Angeles, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Oil Change and New Air Filter Install
Quick service, I was communicated with and given details before any additional work was done

JL
JOHN L.
Los Angeles, CA
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
Honest Affordable Friendly Service
Once again Jaime and Evan took care of my issues. So grateful to have this kind of honest establishment in the neighborhood that does excellent work. Thanks again!!!

MM
Meagan M.
Los Angeles, CA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Meagan said the business took good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

JG
Jason G.
Brea, CA
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Jason said this business provided great service. They informed him the whole time. It is great to get his vehicle worked on there.
This review was collected via phone interview by Customer Research Inc.

V
Valued Customer
Los Angeles, CA
Audi A6
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/03/2018
fixed the problem but broke my car
I brought in my Audi because it was vibrating too much. They replaced the internal fans which stopped the vibration but for some reason this made the car overheat to the point where the engine shut down. I brought it back the next day and they told me it was a problem with the external thermometer, which they replaced. Driving home that night, the engine overheated even worse and the car shut down completely in the middle of the road. I am having it towed to another repair shop today to see whether my engine has blown out completely, and will find out how much their incompetence is going to cost me. I will not go there again.

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