99% Would Recommend
Latest Review about 22 hours ago
JEN S. on 12/14/2017
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"Best mechanics in the world, anywhere, ever."
These guys leave their competition in the dust -- they are transparent, honest, genuinely put the customer's best interests first, and can figure out and fix things that nobody else seems able to fix. Highest recommendation!
Vehicle: Volkswagen Cabrio
Service Date: 11/21/2017
Review Created: 12/14/2017 09:10 PM
Ponin A. on 12/12/2017
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Ponin said she was very happy with the service she got from this business and she is thankful for their help.
Vehicle: Mercedes-Benz C350
Category: Service
Service Date: 11/28/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Victor Z. on 12/12/2017
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Victor said the service was good and the staff were polite. The repairs were completed quickly, but the price was a little high.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 11/29/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Caleb G. on 12/11/2017
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Caleb said the service was good.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/29/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Valued Customer on 12/06/2017
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"Efficient effective economical "
You guys did a great job with my Civic. Price was right; repair was excellent; and you worked quickly with my schedule. I am very happy with the work and with the overall experience and it was great having you in West Hollywood. Convenient and friendly
Vehicle: Honda Civic Coupe
Service Date: 12/06/2017
Review Created: 12/06/2017 10:38 PM
SIOBHAN G. on 12/05/2017
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"Good and Speedy Service"
I brought my car in for a much-needed oil change. My car was ready in less than an hour. I have some additional work to be done but didn't have time to get it done that day. No one there pressured me about it, and assured me that if I waited another couple of days my car would be fine. I'll be back next week to get my repairs done. Great neighborhood spot with fair pricing.
Vehicle: Toyota Echo
Service Date: 12/05/2017
Review Created: 12/05/2017 08:40 PM
Lik L. on 12/04/2017
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Lik said the service was good and it went smoothly.
Vehicle: Toyota Prius
Category: Service
Service Date: 11/30/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
DONNA E. on 12/02/2017
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"Honest"
I love One Stop Auto and ALL the employees ... they are honest, incredibly helpful ... give great advice on cars and pricing is extremely reasonable based on the QUALITY work they provide ... Yay!!! Have been using this company for several years and their work is superior !!!
Vehicle: INFINITI G20
Service Date: 11/30/2017
Review Created: 12/02/2017 04:54 PM
Valued Customer on 12/02/2017
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"Happy Customer"
I'm always happy with the service I receive at One Stop Auto Shop. They are knowledgeable, competent, quick, and the prices are always fair. I always recommend One Stop Auto Shop to my friends, and many of them are already customers. Thanks again for the great work!
Vehicle: Honda Civic
Service Date: 12/01/2017
Review Created: 12/02/2017 05:25 AM
Valued Customer on 11/28/2017
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"The service"
Honest people
Vehicle: Toyota Prius
Service Date: 11/28/2017
Review Created: 11/28/2017 07:56 PM
Matt G. on 11/28/2017
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Matt said the business has never failed him.
Vehicle: Volvo 240
Category: Service
Service Date: 11/22/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Vache M. on 11/28/2017
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Vache said the service is always great and the staff is honest.
Vehicle: Porsche 911 Carrera
Category: Service
Service Date: 11/21/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Ryan D. on 11/28/2017
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Ryan said this business provided good service.
Vehicle: Ford Mustang
Category: Service
Service Date: 11/18/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Vahajn B. on 11/28/2017
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Vahajn said this business was okay and everything was fine with his vehicle.
Vehicle: Toyota Prius
Category: Service
Service Date: 11/24/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
JAMES S. on 11/27/2017
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"Thanks for getting it done."
I'll be back.
Vehicle: Volkswagen Jetta Sedan
Service Date: 11/27/2017
Review Created: 11/27/2017 08:34 PM
LUISA R. on 11/26/2017
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"Quick stop"
For the second time in a month, I’ve been unfortunate enough to pick up another nail in a tire. Despite the short holiday work day and a garage full of cars needing more serious repairs, Evan took in my car and had the tire done lickety-split. Great work and service as always.
Vehicle: Volkswagen Passat
Service Date: 11/24/2017
Review Created: 11/26/2017 03:05 PM
GRANT K. on 11/25/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Upsetting"
I have been using One Stop since my girlfriend recommended (she is a long time customer) and had good experiences, except for yesterday (11/24). During an oil change, I got a call that the casings around lug nuts were stripped, and after we both agreed that a mechanic from One Stop most likely caused this from my last visit (because that's the last place that touched my wheels), I still had to pay for the repair. Evan offered a 20% discount, acknowledging it was their fault, but why am I on the hook to pay for this repair at all? It was upsetting and I didn't feel like arguing , since any honest business should know not to charge a customer for faulty work, especially faulty work that puts me in potential danger.
Vehicle: Mazda Mazda3
Service Date: 11/24/2017
Review Created: 11/25/2017 06:51 PM
Nicole G. on 11/24/2017
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Nicole said this business did a great job.
Vehicle: MINI Cooper Coupe
Category: Service
Service Date: 11/04/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Michael B. on 11/24/2017
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Michael said the staff at this business are the best. They are always courteous and reasonable.
Vehicle: Lexus LS 400
Category: Service
Service Date: 11/21/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Valued Customer on 11/22/2017
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"oil change"
total honesty always courteous always on time delivery I can't say enough about this establishment.
thank you
Vehicle: Nissan Xterra
Service Date: 11/21/2017
Review Created: 11/22/2017 08:19 AM
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