Overview

Overall Rating 4.36/5Overall Rating 4.36/5Overall Rating 4.36/5Overall Rating 4.36/5rating 4.36

157 Reviews

89% Would Recommend
Latest Review 9 months ago

Reviews


NW
Nedra W.
Cleveland, OH
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/23/2017
Rip off he make up prices he tel you one high price an when you get there its a higher price and he dont even complete the job so you have to bring your car back over an over again he is shady
Terrible terrible terrible place to take your car he make up.prices an charge you above an beyond what it cost shady shady person don't trust him please don't give him your money or business. Not a good person to do business with.

MB
Maxine B.
Cleveland, OH
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/13/2016
This place is a bunch of drug atticks rigging up your car . Owner is the worst, everything had to be re-done and good luck getting a refundm
Beware a scam

DN
Devanta N.
Bedford, OH
Dodge Neon
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/29/2015
Horrible
Horrible service the owner is never around way overpriced and they do not do good bussiness at all.

WH
Wendi H.
Cleveland, OH
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/12/2015
SCAM ARTIST
This is the worst place in the city. They scam customers with a groupon deal, and then damage your car. PLEASE BEWARE!

LC
Latoya C.
Bedford, OH
Nissan Altima
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/13/2014 Category: Service
Latoya said the service at this business was horrible. They told her something was wrong with her vehicle but when she took it to another facility, that business told her there was nothing wrong. She would not recommend them to others.
This review was collected via phone interview by Customer Research Inc.
Orlando .. from Orlando Auto responded on 11/22/2014

Ms Coleman had a leaking oil pan gasket. When we do an oil change which is one of the services that she got we notice that oil was leaking from her oil pan and we let her know that it was leaking and told her the price to repair the problem. We apoligize for the misunderstanding and hope that we can earn her business again. 


RP
Ron P.
Cleveland, OH
Toyota Corolla
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/03/2014 Category: Service
Ron said the customer service is not good and the business is inattentive. He would not recommend this business because of these issues.
This review was collected via phone interview by Customer Research Inc.
Orlando .. from Orlando Auto responded on 09/17/2014
I called Mr. parks and he was not satisfied with the absolutely low quote that I had given him on his window motor.

KP
Kishan P.
Chihuahua, CHIH
Toyota Prius
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/11/2014 Category: Service
Kishan said he had purchased a coupon for eight oil changes from this business. They would not honor the coupon. He did not want to pay any money out of pocket because he had purchased a package to have his oil changed. This business does not know how to talk or deal with customers. He would not recommend them to others for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

RC
Roosevelt C.
Bedford, OH
Kia Rio
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/09/2014 Category: Service
Roosevelt said he was not satisfied with the business. He bought a tire from them and it was a bad tire. He would not recommend them for the reason mentioned.
This review was collected via phone interview by Customer Research Inc.

TW
Tiara W.
Cleveland, OH
Cadillac DeVille
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/18/2014 Category: Service
Tiara said she is not happy with the work because her brakes are still squeaking. She took her vehicle back and they acted as if nothing was wrong. She is going back on Monday and the manager will be checking the brakes. The employees are really rude as well. She would not recommend them to others for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

DM
Dale M.
Cleveland, OH
Buick Century
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/17/2014 Category: Service
Dale said they charged him for a diagnostic and then told him that the vehicle needed a computer which would cost $500. He did not have the work done because they did not know what the problem really was.
This review was collected via phone interview by Customer Research Inc.
Orlando .. from Orlando Auto responded on 04/20/2014

Car is still has not been repaired, and customer still brings us his cars.


MS
Marva S.
Cleveland, OH
Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/19/2014
Poor response
To many phone call had to be made by me to the company,even when promises of calls were extended. Very poor follow through.

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