Overview

Overall Rating 4.36/5Overall Rating 4.36/5Overall Rating 4.36/5Overall Rating 4.36/5rating 4.36

157 Reviews

89% Would Recommend
Latest Review 9 months ago

Reviews


CB
Craig B.
Maple Heights, OH
Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/18/2015 Category: Service
Craig said he thinks there is an issue with the tires or a belt may be broken. He has been with them before and has been happy with the work they did.
This review was collected via phone interview by Customer Research Inc.

AT
Anita T.
Cleveland, OH
Hyundai XG300
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/11/2014 Category: Service
Anita said she had a Groupon for an oil change. The Groupon did not state anything about high mileage vehicles but she anticipated an extra charge. She called twice to try and make an appointment but was told it was not necessary and that it would not take that long. She took her vehicle in on a Saturday at 10:00 am. Her vehicle sat for an hour until they got to it at 11:15 am, then it only took them 15 minutes to do an oil change but they did not do an inspection. The waiting area was freezing and she did not want to deal with them any longer. She would not recommend them to others because of the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

CN
Charles N.
Beachwood, OH
GMC Savana
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/14/2014 Category: Service
Charles said he did not like how they spoke to him at this business. He had a flat and it was late at night. He called this business to try to buy a tire in the morning and they were very mean to him. They even tried to charge him $7.99 per lug nut when they had them for $1.99 a piece. They did not even have the spare tire filled up when he drove up.
This review was collected via phone interview by Customer Research Inc.

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