Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

478 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 6 days ago

Reviews


JB
Jorge B.
Kansas City, MO
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2016
Honda Accord, 2007
Competent and honest workers.

CB
Cloria B.
Kansas City, MO
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016
Always there when i have questions and able to get me in for service when i need it.
Have done business with Otto service for 20 years.

TC
Tomika C.
Kansas City, MO
Acura TL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2016
Great so far
I haven't had any work done yet, but the guys have been nice & patient.

TA
Tony A.
Missouri
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Tony said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JL
Jane L.
Kansas City, MO
Isuzu Oasis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Jane said everything this business does is done well. The customer service is excellent. The front desk does great as well as the technicians in the back. She has never had a bad experience at this business. She recommends this business for service. She wouldn't go anywhere else.
This review was collected via phone interview by Customer Research Inc.

FB
Finas B.
Kansas City, MO
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Finas said they did a really good job. He likes the work they're doing and they're honest about their work. He has no complaints about them.
This review was collected via phone interview by Customer Research Inc.

MQ
Mary Q.
Kansas City, MO
Ford Festiva
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016 Category: Service
Mary said this business is very friendly, professional and she is able to get in and out quickly.
This review was collected via phone interview by Customer Research Inc.

JS
Julie S.
Kansas City, MO
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2016
Nice people
I've only been there once, but overall it was good. They were fast and friendly.

SZ
Shawna Z.
Kansas City, MO
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Shawna said they got her in rapidly and they have a nice facility. They know what they are doing.
This review was collected via phone interview by Customer Research Inc.

DW
Dan W.
Overland Park, KS
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2016
Great work by great guys
Circumstances made it necessary to leave my vehicle a couple of days before the scheduled service. Alan, Andrew and the guys repaired the car ahead of time! BRAVO!!!

BW
Bruce W.
Kansas City, MO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Bruce said they are honest, they are a good staff and they do good work.
This review was collected via phone interview by Customer Research Inc.

AL
Anthony L.
Kansas City, MO
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Anthony said this business does really good work. He likes the service at this business. He recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

FB
Frances B.
Kansas City, MO
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Frances said she has always had great service at the business.
This review was collected via phone interview by Customer Research Inc.

PL
Paul L.
Kansas City, MO
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Paul said this business is always good.
This review was collected via phone interview by Customer Research Inc.

TR
Theresa R.
Missouri
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Theresa said this business has nice facilities, they do good work and they explained what was going on. She has recommended them to others.
This review was collected via phone interview by Customer Research Inc.

AM
Anna M.
Kansas City, MO
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Anna said they were very accommodating and she got her vehicle done on time.
This review was collected via phone interview by Customer Research Inc.

JK
Jane K.
Kansas City, MO
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2016
Great Honda place
Ottos specialize in Honda and my CRV has been seen by them since the "before buy" check. It has 235000 milies and going strong.

DB
Dennis B.
Lees Summit, MO
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2016
Honesty and integrity
Won't go anywhere else for repairs