Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

882 Reviews

98% Would Recommend
Latest Review about 1 month ago

Reviews


BB
Brian B.
Glendora, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Brian said the staff is prompt.
This review was collected via phone interview by Customer Research Inc.

JL
Josephine L.
Covina, CA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Josephine said going to the business was a good experience. The owner very nice and had a nice personality that she liked.
This review was collected via phone interview by Customer Research Inc.

XP
Xochitl P.
Azusa, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Xochitl said the staff were pleasant and up-front with the issues. She said the pricing was reasonable.
This review was collected via phone interview by Customer Research Inc.

CL
Chi L.
La Palma, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Chi said he was able to get in and get the service completed.
This review was collected via phone interview by Customer Research Inc.

RR
Richard R.
Covina, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Richard said the staff provided good customer service. They were able to fix what was wrong with the vehicle and now it runs better, which he really liked.
This review was collected via phone interview by Customer Research Inc.

IC
Insuk C.
Covina, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Insuk said the staff have good skills and they care. She appreciated being greeted.
This review was collected via phone interview by Customer Research Inc.

BL
Brad L.
Hermitage, TN
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Brad said the staff was quick, helpful and nice.
This review was collected via phone interview by Customer Research Inc.

CW
Casey W.
Glendora, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Casey said this business handled everything professionally.
This review was collected via phone interview by Customer Research Inc.

JA
Juanita A.
Duarte, CA
Ford Ranchero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Juanita said the employees were caring, honest, and got the work done quickly.
This review was collected via phone interview by Customer Research Inc.

DC
DIANA C.
Covina, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Great service
I've had years of bad service and outrageous prices from dealers and other repair shops. I was very happy to find a reliable shop that did the repairs by the time they said and the estimated amount. The dealer had quoted $350 and King Auto was able to repair for $50 instead of replace.

RG
ROBERT A. G.
West Covina, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Great Service and very Professional like at the dealership, but at a lower cost!
Great Service and very Professional like at a Dealership, but ar a lower cost! Their service is even better or above Dealership Status because they really care about their customers and their vehicles.

DH
DARLENE H.
Covina, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
OUR KING AUTO PUTS THE KING FIRST!
We’ve always been pleased with the service at Our King Auto, and are pleased to recommend them to everyone.. Thanks for great service!

GD
Gabriel D.
Rancho Cucamonga, CA
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2018 Category: Service
Gabriel said his overall experience was good. However, there was quite a bit of a wait time.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Riverside, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Brian said the service was good.
This review was collected via phone interview by Customer Research Inc.

KP
KATHLEEN P.
Covina, CA
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018
Always a happy customer!!!
This is our first time taking our Volvo here. We have taken our other vehicles here and have always been happy with their service and work on our cars. We figured why not take the Volvo here. We needed an oil change and brakes service and we always appreciate their recommendations. It is very hard to find honest and caring people like Curt and Matt and (their whole team) but you bring your car to them and that is what you will find. I can't say enough what a great place, and what a great job they do. So lucky to have found them and now we get to share them with the family!!!

XP
Xochitl P.
Azusa, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Xochitl said Matt and the rest of the staff explained the details of the service well.
This review was collected via phone interview by Customer Research Inc.

AA
ASTERIOS (ASTRO) A.
Covina, CA
Pontiac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018
Wonderful customer service and work.
Curt and Matt were so awesome. When I explained what I was going on with my vehicle, they listened intently. They were very personable and made me feel comfortable and welcome at their shop. This is important because often mechanics at shops have this air of superiority about them. Maybe because they assume they know more than you do and that you're at their mercy. That always makes me feel suspicious and insulted. That is not how I felt at Our King. They also dropped me off at home and picked me up when the car was finished. The entire experience was awesome. Thanks guys!

JB
JOE B.
La Puente, CA
Ford Bronco
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018
Oil Change
Came for an oil change, left with changed oil. Not much to say other than they did their job. Would recommend the place.

CC
Charlie C.
Glendora, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Charlie said he was satisfied with the service provided by the business.
This review was collected via phone interview by Customer Research Inc.

JV
Jade V.
Hacienda Heights, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Jade said the staff had excellent customer service. The employees really helped her, and it was a great experience all around.
This review was collected via phone interview by Customer Research Inc.