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Gerber Collision & Automotive Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(795 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average

Business Details

Categories
Contact
(541) 926-7248

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
357 11th Ave Se Albany, OR 97322
Gerber Collision & Automotive Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(795 Reviews)

FP
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Frank P.
Albany, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/16/2018
verified customer Verified Customer
INCOMPLETE SERVICE AS REQUESTED.
I was very disappointed because not all the work was done that I requested--only oil change and tire rotation. When I booked a few days ago, I based my request on the last service which recommended to flush the brake system since there was high moisture content in it, also to flush engine coolant and possibly replace coolant or heater hose. Now this appears again as recommendations from today's work. I mentioned these things when I brought it in this morning.
Up until now I have been satisfied with your service. I think it would have been nice to also phone me and tell me of an oil leak and maybe could have done it today.
There is a recommendation to replace the timing belt. It was done on Dec. 28,2015 at 317,747 km or 54822 km ago or a little over 34,000 miles ago. It is still good for another 66,000 miles. It should be in your records. Thank you.
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