Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

419 Reviews

99% Would Recommend
Latest Review about 17 hours ago

Reviews


Verified Customer
Manchester, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Great service
The service was great the only thing I would say is that frequently it takes a long time to get a appointment even for an oil change!

Otherwise it was all fine.

Thanks

DF
DOUGLAS F.
Ann Arbor, MI
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Snow plow maint
As always, prompt, & professional. It does not come better.

RW
RICK W.
Chelsea, MI
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Great People and Service
Again the expert friendly staff provided prompt service at reasonable prices.

MS
Martha S.
Grass Lake, MI
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Martha said the people at the business are very knowledgeable and great people to work with. Stephanie is very professional to work with.
This review was collected via phone interview by Customer Research Inc.

GZ
GRETCHEN Z.
Chelsea, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
An excellent, local business to meet important needs.
One call for advice (dead battery) resulted in another satisfied event with Palmer Ford. Everyone is knowledgable, helpful, and pleasant to solve a situation. I will always call them first, have many times for routine car problems, and now am totally impressed with the help and work in an emergency situation.

CS
CRAIG and LINDA S.
Chelsea, MI
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Great job.
Great job.n

LJ
Lawrence J.
Munith, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Lawrence said they do excellent work, no overcharging, and they have his full trust.
This review was collected via phone interview by Customer Research Inc.

DF
DOUGLAS F.
Ann Arbor, MI
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Personal service, provided instantly, @ correct price
As expected, timely, cost effective

AK
Andy K.
Ann Arbor, MI
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Andy said that the business is good to work with. It all worked out, but the price was too high.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Chelsea, MI
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Kevin said making an appointment was easy.. The service turnaround time was quick.
This review was collected via phone interview by Customer Research Inc.

CD
CLAUDIA D.
Chelsea, MI
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Great service!
Wonderful service, polite staff.

SZ
SUSAN Z.
Chelsea, MI
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Great Customer Service!
Very happy with the service. Customer Rep kept me up to date on what they thought needed to be fixed and the cost and when the car would be ready for pick-up. Will definitely go back!

Verified Customer
Chelsea, MI
Ford Transit Connect
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Friendly people and great work!
Work done on time as promised.

MM
MARYANN M.
Chelsea, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
I always get good service and I have faith in everything they recommend to keep my car in tiptop shape
GREAT

PW
PATRICK and STEPHANIE W.
Grass Lake, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Palmer repair
Honest and on time all the time. Have had my cars repaired here for over 25 yrs. Never walked away dissatisfied.

JB
JENNIFER and KEITH B.
Chelsea, MI
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Professional quality service with nice people and fair pricing.
I keep going back to Palmer because they are thorough and check everything on the car, even when just doing an oil change. On multiple occasions, they've found and fixed things that would never have been caught with many of the standard oil change places. They also don't charge ridiculous sky-high prices like a dealership does. Everyone there is nice and explains stuff so I understand. So happy to have them close to home.

DF
DOUGLAS F.
Ann Arbor, MI
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
snowplow service
On time, attention paid to my concerns, courteous service

SH
Steve H.
Chelsea, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Steve said the overall experience was fine.
This review was collected via phone interview by Customer Research Inc.

JH
Jeff H.
Grass Lake, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Jeff said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Chelsea, MI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Joe said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 419 in total